31—Amendment of section 270—Council to establish grievance
procedures
(1) Section
270(2)—after paragraph (c) insert:
(ca) in
the case of applications that relate to the impact that any declaration of
rates or service charges may have had on ratepayers—the provision to be
made to ensure that these applications can be dealt with promptly and, if
appropriate, addressed through the provision of relief or concessions under
this Act;
(2) Section
270—after subsection (7) insert:
(8) A council must, on
an annual basis, initiate and consider a report that relates to—
(a) the
number of applications for review made under this section; and
(b) the
kinds of matters to which the applications relate; and
(c) the
outcome of applications under this section; and
(d) such
other matters as may be prescribed by the regulations.
(9) The right of a
council to recover rates is not suspended by an application for the provision
of some form of relief or concession with respect to the payment of those
rates (but a council may then, if appropriate in view of the outcome of the
application, refund the whole or a part of any amount that has been paid).