South Australian Numbered Acts South Australian Numbered Acts13—The Corporation
(1) The Corporation, in acting under and for the purposes of this Act, must—
(a) adopt a service-orientated approach that is focused on early intervention and the interests of workers and employers; and
(b) seek to act professionally and promptly in everything that it does; and
(c) be responsible and accountable in its relationships with others; and
(d) without limiting a preceding paragraph, take reasonable steps to comply with any request made by a worker under section 15(2).
(2) The Corporation must, in connection with subsection (1), develop and maintain plans or strategies that are designed to establish practices and procedures under which the specific circumstances of an injured worker and his or her employer will be addressed and with the objective of—
(a) ensuring early and timely intervention occurs to improve recovery and return to work outcomes including after retraining (if required); and
(b) achieving timely, evidence based decision making that is consistent with the requirements of this Act; and
(c) wherever possible, providing a face to face service where there is a need for significant assistance, support or services; and
(d) ensuring regular reviews are taken in relation to a worker's recovery and, where possible, return to work; and
(e) ensuring the active management of all aspects of a worker's injury and any claim under this Act; and
(f) encouraging an injured worker and his or her employer to participate actively in any recovery and return to work processes; and
(g) minimising the risk of litigation.
(3) The policies and principles set out in this section do not give rise to substantive rights or liabilities (compared to rights or liabilities established or prescribed under other relevant provisions of this Act).