22—Amendment of section 21—Determination by Ombudsman that investigation not warranted
Section 21(1)—delete subsection (1) and substitute:
(1) The Ombudsman may refuse to entertain a complaint to which this Act applies (whether being a complaint made to the Ombudsman or a complaint of which the Ombudsman has been notified under section 18), or, having commenced to investigate a matter raised in a complaint, may refuse to continue the investigation if of the opinion that—
(a) the matter raised in the complaint is trivial; or
(b) the complaint is frivolous or vexatious or is not made in good faith; or
(c) the complainant or the person on whose behalf the complaint was made has not a sufficient personal interest in the matter raised in the complaint; or
(d) having regard to all the circumstances of the case, the investigation or the continuance of the investigation of the matter raised in the complaint, is unnecessary or unjustifiable.