South Australian Numbered Acts

TRAINING AND SKILLS DEVELOPMENT ACT 2003 (NO 10 OF 2003) - SECT 28

28—Grievances relating to registered training organisations

        (1)         A person with a grievance relating to—

            (a)         the delivery of education and training, provision of assessment services, or issue of qualifications and statements of attainment under the AQF, in relation to higher education or vocational education and training by a registered training organisation; or

            (b)         the provision of education and training to overseas students by a registered training organisation,

may refer the grievance to the Grievances and Disputes Mediation Committee for consideration.

        (2)         The aggrieved person and the registered training organisation must provide the Grievances and Disputes Mediation Committee with any information required by the Committee for the purposes of considering the grievance.

        (3)         The Grievances and Disputes Mediation Committee must inquire into a matter referred to it under this section and may, if it thinks fit, make a recommendation to the Commission about what action (if any) the Commission should take as a result of the inquiry.

        (4)         The Commission may, without further inquiry, accept and act on any recommendation of the Grievances and Disputes Mediation Committee under subsection (3).