(1)  A complaint is to –

(a) be made in writing; and

(b) contain particulars of the matter complained of; and

(c) identify the registered practitioner against whom the complaint is being made; and

(d) identify the person making the complaint; and

(e) be lodged with the Registrar.

(2)  The Registrar must ensure that a person who wishes to make a complaint is given such reasonable assistance as is necessary to enable the person to make the complaint in accordance with this section.

(3)  On receipt of a complaint, the Registrar must –

(a) make a record of the date on which the complaint was received; and

(b) place the complaint before the Board without undue delay.

(4)  The Board may require the complainant to provide further particulars of the complaint.