(1)  An application to the Director by a party to a retail lease for the mediation of a retail tenancy dispute in relation to a liability or an obligation must –

(a) be made in writing; and

(b) be accompanied by the prescribed fee, if any; and

(c) contain a brief summary of the actions taken by the parties to the retail lease to attempt to resolve the retail tenancy dispute by direct negotiation; and

(d) contain a brief summary of the nature of the retail tenancy dispute; and

(e) briefly set out the facts relevant to the retail tenancy dispute.

(2)  An application under subsection (1) may not be made more than 3 years after the date on which the liability or obligation that is the subject of the application arose.