(1)  Unless otherwise specified, the licensee of an NEPT Service must ensure that all records and documents kept in respect of the Service are kept in accordance with AS ISO 15489-2004 Records Management, as amended or substituted from time to time.

(2)  The licensee of an NEPT Service must ensure that all staff records required to be kept under regulation 31 are kept for at least 7 years after the member of staff has ceased to provide non-emergency patient transport services as part of the Service.