Victorian Current Acts

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DISABILITY ACT 2006 - SECT 109

What matters can be the subject of a complaint?

    (1)     A complaint may be made to the Disability Services Commissioner if the complaint

S. 109(1)(a) substituted by No. 33/2017 s. 18(1), amended by No. 19/2019 s. 47(a).

        (a)     arises out of the provision of disability services or regulated disability services by a service provider; or

S. 109(1)(b) substituted by No. 33/2017 s. 18(1), amended by No. 19/2019 s. 47(b).

        (b)     is that a service provider has acted unreasonably by not properly investigating, or not taking proper action on, a complaint made to the service provider.

S. 109(1)(c) repealed by No. 33/2017 s. 18(1).

    *     *     *     *     *

S. 109(2) inserted by No. 33/2017 s. 18(2).

    (2)     A complaint about a provision of services by an exempt service provider may not be made to the Disability Services Commissioner under this section.



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