(1) The Disability Services Commissioner must within the specified period decide whether to consider the complaint.
(2) For the purpose of making a decision under subsection (1), the Disability Services Commissioner may by written notice invite a person to—
(a) attend before the Disability Services Commissioner to discuss the complaint; or
(b) produce a document specified in the notice.
(3) The Disability Services Commissioner may attempt to resolve the complaint informally if the Disability Services Commissioner considers it appropriate to do so.
(4) For the purposes of subsection (1), "specified period" means—
S. 113(4)(a) substituted by No. 22/2012 s. 43.
(a) the period of 90 days; or
S. 113(4)(b) substituted by No. 22/2012 s. 43.
(b) a period longer than 90 days that the Disability Services Commissioner considers reasonable—
after the complaint is received by the Disability Services Commissioner.