(1) The Disability Services Commissioner must include—
S. 19(1)(a) substituted by No. 33/2017 s. 8(1)(a).
(a) information about—
(i) the number and type of complaints and the outcome of the complaints; and
(ii) the number and type of follow up investigations for the complaints and the outcome of the follow up investigations; and
S. 19(1)(ab) inserted by No. 22/2012 s. 6.
(ab) information about any occasions on which the Disability Services Commissioner considered, under section 113(4)(b), that it was reasonable to take longer than 90 days for the preliminary assessment of a complaint, including—
(i) the reasons why the Commissioner considered that it was reasonable; and
(ii) information about how the complaint was or is being dealt with; and
S. 19(1)(b) substituted by No. 33/2017 s. 8(1)(b).
(b) information about—
(i) the number and type of initiated investigations and the outcome of the investigations; and
(ii) the number and type of any follow up investigations for those initiated investigations and the outcome of the follow up investigations; and
S. 19(1)(c) inserted by No. 33/2017 s. 8(1)(b).
(c) if so requested by the Minister in writing, information about—
(i) the number and type of referral investigations and the outcome of the investigations; and
(ii) the number and type of any follow up investigations for those referral investigations and the outcome of the follow up investigations; and
S. 19(1)(d) inserted by No. 33/2017 s. 8(1)(b).
(d) any other information specifically requested in writing by the Minister—
during the financial year in the relevant annual report of operations under Part 7 of the Financial Management Act 1994 .
S. 19(2) substituted by No. 33/2017 s. 8(2).
(2) In a report under subsection (1) the Disability Services Commissioner may name a service provider—
(a) who has unreasonably failed to take action specified in a notice to take action; and
(b) who has been given a notice under section 128Q.
S. 19(3) amended by No. 33/2017 s. 8(3).
(3) Before naming a service provider in a report under subsection (1), the Disability Services Commissioner must, at least 14 days before naming that service provider—
S. 19(3)(a) amended by No. 33/2017 s. 8(3).
(a) notify the service provider in writing that the Disability Services Commissioner intends to name that service provider in a report; and
S. 19(3)(b) amended by No. 33/2017 s. 8(3).
(b) give the service provider an opportunity to object to the naming of that service provider in the report within the period specified in the notice.
S. 19(3A) inserted by No. 19/2019 s. 26.
(3A) A reference to a service provider in subsections (2) and (3) includes a reference to a former disability service provider or a former regulated service provider, to the extent that Divisions 6, 6A, 6B, 6C, 8 and 9 of Part 6 apply to the former disability service provider or former regulated service provider, as the case requires.
S. 19A inserted by No. 33/2017 s. 9.