Victorian Current Acts Victorian Current ActsA gas retailer or exempt gas seller must not arrange for the supply of gas to a relevant customer's premises to be disconnected—
(a) if the relevant customer is a registered life support customer; or
(b) if there is a disconnection related complaint that is unresolved; or
(c) if the relevant customer is receiving relevant assistance and is complying with the terms and conditions of that assistance; or
(d) if the relevant customer advises the gas retailer or exempt gas seller, or the gas retailer or exempt gas seller is otherwise aware, that the customer has made a gas payment assistance application and the application has not been decided; or
(e) during a protected period; or
(f) in the prescribed circumstances.
Subdivision 4—Disconnection for fraudulent or illegal taking of gas
S. 48DV inserted by No. 28/2021 s. 23 (as amended by No. 41/2021 ss 107–116).