Victorian Current Acts Victorian Current ActsS. 3.5.20(1) amended by Nos 104/2004 s. 39(5)(h), 58/2009 s. 133, 28/2022 s. 43(a).
(1) A venue operator or holder of a gaming industry employee's licence must refuse to pay, or to allow payment to be made to, a person in respect of a bet made or gaming machine credits accumulated on a gaming machine if the operator or employee reasonably suspects that the gaming machine or any related gaming equipment or monitoring equipment failed to function in the manner in which it was designed and programmed to function.
S. 3.5.20(2) amended by Nos 104/2004 s. 39(5)(i), 28/2022 s. 43(b).
(2) The holder of a gaming industry employee's licence who refuses to pay or to allow payment to be made to a person in the circumstances referred to in subsection (1) must inform the venue operator as soon as practicable after the refusal.
S. 3.5.20(3) amended by Nos 29/2009 s. 27(13), 28/2022 s. 43(c).
(3) In the event of a dispute over a refusal to pay in the circumstances referred to in subsection (1), the entitlement holder must resolve the dispute in accordance with procedures approved by the Commission.
(4) This section does not apply to a venue operator who is a casino operator.