(1) A residential rental provider or a renter may apply to the Tribunal to determine the liability of the residential rental provider and the renter for excessive usage charges referred to in section 53A.
(2) In making a determination under subsection (1), the Tribunal is to have regard to the following—
(a) whether the renter had knowledge of the fault;
(b) whether the renter took reasonable steps to notify the residential rental provider, or that person's agent, of the fault;
(c) whether the renter has been compensated by another person for any part of the excessive usage charges;
(d) whether the residential rental provider has complied with this Act in respect of any urgent repairs;
(e) any diagnosis made by a water authority or other suitably qualified person in respect of the fault;
(f) any maintenance and repairs conducted by the residential rental provider;
(g) any other matter the Tribunal considers appropriate.
S. 53AA inserted by No. 47/2019 s. 94.