Victorian Consolidated Regulations

EDUCATION AND TRAINING REFORM REGULATIONS 2017 - REG 101

The Authority may refuse to investigate a complaint under this Part on the grounds that—

        (a)     the complaint is trivial, frivolous or without substance; or

        (b)     the complaint is, in the Authority's opinion, more appropriate to be dealt with by another person, body, court or tribunal; or

        (c)     the complainant has already made a complaint to another person, body, court or tribunal and the person, body, court or tribunal—

              (i)     has investigated, dealt with or is dealing with the complaint; or

              (ii)     has not yet had a reasonable opportunity to investigate or deal with the complaint.

Division 1—Approved transport services