(1) This regulation applies if, on or before the last day of voting, a voter—
(a) makes a claim to an election official that the voter has not received a postal ballot envelope at the address to which the postal ballot envelope was sent; or
(b) makes a claim to an election official that the voter is not at the address to which the postal ballot envelope was sent and has not received a postal ballot envelope; or
(c) makes a claim to an election official that the voter has lost or destroyed the declaration envelope or ballot-paper or both; or
(d) satisfies an election official that the voter has spoilt the declaration envelope or ballot‑paper or both and returns the spoilt declaration envelope or the spoilt ballot‑paper or both.
(2) The election official must issue the voter with whichever of the following is appropriate—
(a) a replacement declaration envelope;
(b) a replacement ballot-paper;
(c) a replacement postal ballot envelope.
(3) A declaration envelope issued under this regulation must be identified as a replacement declaration envelope.
(4) The election manager must ensure that a record is kept of all declaration envelopes, ballot-papers and postal ballot envelopes issued under this regulation.
(5) If a spoilt declaration envelope or spoilt ballot‑paper has been returned under this regulation, the election official must—
(a) cancel the spoilt declaration envelope or spoilt ballot-paper by marking it with the words "spoilt by voter"; and
(b) initial the spoilt ballot-paper; and
(c) retain the spoilt declaration envelope or ballot-paper until the close of voting.
Division 3—Return of postal ballot materials