Victorian Consolidated Regulations

NON-EMERGENCY PATIENT TRANSPORT REGULATIONS 2016 - REG 29

    (1)     A person who applies for a licence under section 14(3) of the Act must develop a quality assurance plan which complies with subregulation (2).

    (2)     A quality assurance plan must include provisions in relation to the following matters—

        (a)     infection control;

        (b)     active clinical monitoring of patients;

        (c)     management of critical incidents;

        (d)     management of deteriorating patients;

        (e)     staff qualifications and training, assessment of qualifications and maintenance of the currency of qualifications;

        (f)     staff competencies and their maintenance and assessment by a registered training organisation;

        (g)     recognition of prior learning and overseas qualifications of staff providing clinical care and advice;

        (h)     access to clinical advice for crew members;

              (i)     drug security, including storage, use, disposal and records;

        (j)     manual handling of patients;

        (k)     patient records;

        (l)     transportation of personal belongings, including mobility devices;

        (m)     complaints management;

        (n)     clinical handover processes;

        (o)     vehicle equipment;

        (p)     vehicle crewing;

        (q)     vehicle and equipment maintenance;

        (r)     records of all maintenance and repairs to vehicles and equipment;

        (s)     vehicle and equipment cleaning;

        (t)     complaints register;

        (u)     process for investigating complaints.

Reg. 29(3) inserted by S.R. No. 148/2021 reg. 16(2).

    (3)     A quality assurance plan must be accredited by an accreditation body.

Reg. 30 amended by S.R. No. 148/2021 reg. 17.