Victorian Consolidated Regulations Victorian Consolidated Regulations(1) Subject to subregulations (2) and (3), if the Chief Officer, Operations decides to investigate a complaint the Chief Officer, Operations must complete the investigation within 28 days after commencing the investigation.
(2) The Chief Officer, Operations may extend the time to complete an investigation referred to in subregulation (1), if the Chief Officer, Operations—
(a) has had difficulty in obtaining sufficient evidence to determine whether or not to refer the matter to a hearing; or
(b) has been unable to complete the investigation within 28 days because of an emergency.
(3) The Chief Officer, Operations must not extend the time to complete an investigation under subregulation (2) for a period exceeding 28 days.
(4) If the Chief Officer, Operations extends the time to complete an investigation in accordance with subregulation (2), the Chief Officer, Operations must give written notice of the extension to the registered member or the probationary member who is the subject of the complaint.