Victorian Numbered Acts

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AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012 (NO. 21 OF 2012) - SECT 97

What must an introduction agreement contain?

An introduction agent must not enter into an agreement to provide a person with an introduction service unless the agreement—

        (a)     is in writing and is readily legible; and

        (b)     starts with the words "Important Notice" printed in at least 14 point bold type followed by the statement set out in Schedule 2 which (apart from any insertions made by hand) must be printed in at least 12 point type; and

        (c)     states the names, addresses and telephone numbers of the parties to the agreement; and

        (d)     sets out a full description of the service to be provided by the agent under the agreement and the terms on which the service is offered; and

        (e)     states the price of the service and the method of payment; and

        (f)     contains a statement in bold type that is in at least 12 point type that this Act forbids the payment of more than 30% of the price of the service before any part of the service is provided; and

        (g)     sets out the period of the agreement; and

        (h)     states the conditions under which refunds will be made; and

              (i)     is in English and is expressed clearly; and

        (j)     sets out in full all other terms of the agreement; and

        (k)     is signed by the introduction agent (or the introduction agent's authorised agent) and the person who is to be provided with the introduction service under the agreement; and

        (l)     complies with any other requirements set out in the regulations.

Penalty:     240 penalty units.



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