Victorian Numbered Acts

HEALTH COMPLAINTS ACT 2016 (NO. 22 OF 2016) - SECT 8

    (1)     A person is not entitled to make a complaint to the Commissioner under section 5(2) or 6(2) and a carer is not entitled to make a complaint to the Commissioner under section 7(2) —

        (a)     more than 12 months after the provision of the health service was completed; or

        (b)     if the health service was not provided, more than 12 months after the health service was sought.

    (2)     Despite subsection (1), the Commissioner may deal with a complaint lodged after the end of the 12 month period if the Commissioner is satisfied that the circumstances of the case so require.