After section 2 of the Ombudsman Act 1973 insert —
The objectives of this Act are—
(a) to provide a timely, efficient, effective, flexible and independent means of resolving complaints about administrative action of authorities; and
(b) to provide for the identification, investigation, exposure and prevention of maladministration; and
(c) to assist in the identification, investigation, exposure and prevention of improper conduct and corrupt conduct; and
(d) to assist in improving the quality of administration and complaint handling practices and procedures of authorities; and
(e) to facilitate the education of the Victorian community and the public sector about matters relating to the functions of the Ombudsman.".