Western Australian Current Acts

ELECTRICITY INDUSTRY ACT 2004 - SECT 95

95 .         Customer may have decision or complaint reviewed

        (1)         A customer may apply to the electricity ombudsman under an approved scheme for a review of a decision or complaint to which the scheme relates.

        (2)         Where an application is so made the electricity ombudsman may, in respect of the decision or complaint —

            (a)         make any order or determination; or

            (b)         give any direction; or

            (c)         decline to deal with a matter on any ground,

                that is provided for by the scheme.