(1) A complaint
alleging one or more of the matters set out in section 25(1)(a), (b), (c),
(d), (e), (f), (g) or (h) may be made to the Director by —
(a) a
user; or
(b) a
user’s representative recognized under section 20; or
(c) a
provider to whom section 22 applies.
(2) A complaint
alleging a matter referred to in section 25(1)(h) may be made to the Director
by a carer.
(3) A complaint
alleging 1 or more of the matters set out in section 25(1)(i), (j) or (k) may
be made to the Director by any person.
[Section 19 amended: No. 37 of 2004 s. 32; No. 35
of 2022 s. 9.]