Western Australian Current Acts Western Australian Current Acts (1) If —
(a) a
complaint has been made to a public provider alleging one or more matters set
out in section 25(1)(a), (b), (c), (d), (e), (f), (g) or (h); and
(b)
there are administrative instructions in force under subsection (4) about the
resolution of such complaints; and
(c) the
complaint has not been resolved in accordance with those administrative
instructions,
the complaint is to be
referred to the Director in accordance with those administrative instructions.
(2) A complaint by a
person that is referred under subsection (1) is to be treated by the Director
as if it were a complaint made by that person under section 19.
(3) The referral does
not require the consent of the person who made the complaint.
(4) The Minister may
issue administrative instructions for the purposes of this section by
publishing the same in the Government Gazette , and may in the same way revoke
or amend any instructions in force.
(5) The administrative
instructions are not subsidiary legislation for the purposes of the
Interpretation Act 1984 .
[Section 23 amended: No. 35 of 2022 s. 10.]