(1) Nothing in this
Act prevents the person who has made a complaint and the provider resolving
the matter by agreement at any time, whether or not with the help of the
Office.
(2) If such a
resolution occurs the person who made the complaint must without delay give
notice of the fact to the Director.
(3) When the Director
or a conciliator becomes aware that a complaint has been resolved he or she
must stop dealing with the complaint under this Act.
[Section 41 amended: No. 33 of 2010 s. 20.]