(1) The purpose of an
investigation of a complaint or under section 45(a) is to enable the Director
to decide whether any unreasonable conduct, or other conduct, described in
section 25 has occurred.
(2) In conducting an
investigation of a complaint, a Director-initiated investigation or an
investigation under section 45 the Director —
(a) must
proceed with as little formality and technicality and as speedily as the
requirements of this Act and proper investigation of the matter permit; and
(b) is
not bound by the rules of evidence but may inform himself or herself of any
matter in such manner as he or she considers appropriate; and
(c) may,
subject to this Act and the rules of natural justice, determine his or her own
procedures.
[Section 48 amended: No. 33 of 2010 s. 22; No. 35
of 2022 s. 26.]
[Heading inserted: No. 35 of 2022 s. 27.]
[ 49. Deleted: No. 35 of 2010 s. 88.]