In this Division
—
alternative dispute resolution means —
(a)
conciliation; or
(b)
mediation; or
(c)
another form of dispute resolution that, in the opinion of the Commissioner,
is appropriate to assist in the resolution of a dispute;
facilitator means a person appointed under
section 15E(3) to conduct an alternative dispute resolution proceeding;
small business dispute means a dispute about
—
(a) an
unfair market practice that affects a small business; or
(b) the
actions of a public sector body or local government that affects the
commercial activities of a small business.
[Section 15A inserted: No. 20 of 2011 s. 16;
amended: No. 12 of 2020 s. 8.]
[Heading inserted: No. 20 of 2011 s. 16.]