Western Australian Current Acts

TRANSPORT (ROAD PASSENGER SERVICES) ACT 2018 - SECT 275

275 .         Passenger transport services

                The regulations may make provision in relation to passenger transport services, including the following —

            (a)         customer complaints handling processes, and the requirements of those processes;

            (b)         the provision of information to the CEO by the provider of the service on matters specified in the regulations including —

                  (i)         reporting to the CEO of safety incidents involving passenger transport vehicles; and

                  (ii)         prescribing classes of conduct of drivers to be reported to the CEO, the reporting process and the information to be provided; and

                  (iii)         reporting to the CEO of drivers and vehicles withdrawn from use or engagement by the service; and

                  (iv)         the required times for the provision of information;

            (c)         the collection and keeping by the provider of the service of information (including camera footage and audio material) specified in the regulations and requiring the information to be made available to the CEO or an authorised officer;

            (d)         insurance requirements for providers of passenger transport services;

            (e)         advertising by providers of passenger transport services;

            (f)         regulating the circumstances in which a provider of a passenger transport service must or must not facilitate the transport of animals, including assistance animals, in vehicles in which a passenger transport service is provided;

            (g)         regulating the manner in which information is to be provided.