Western Australian Current Acts

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WATER SERVICES ACT 2012 - SECT 68

68 .         Customers etc. may have decision or complaint reviewed

        (1)         The following persons may apply to the water services ombudsman under an approved scheme for a review of a decision or complaint to which the scheme relates —

            (a)         a customer;

            (b)         a person affected by the provision of a water service by the licensee or a failure by the licensee to provide a water service;

            (c)         in relation to a dispute or complaint prescribed for the purposes of section 65(1)(d) — a person who is involved as a customer in such a dispute or complaint.

        (2)         If an application is made the water services ombudsman may, in respect of the decision or complaint —

            (a)         make any order or determination; or

            (b)         give any direction; or

            (c)         decline to deal with a matter on any ground,

                that is provided for by the scheme.



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