Western Australian Current Regulations

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ELECTRICITY INDUSTRY (CUSTOMER CONTRACTS) REGULATIONS 2005


TABLE OF PROVISIONS

   PART 1 -- Preliminary  

   1.      Citation  
   2.      Commencement  
   3.      Terms used in these regulations  
   4.       Parts 2 and 4 not to apply to certain contracts

   PART 2 -- General requirements for customer contracts  

   5.      Format and expression  
   6.      Duration of contract  
   7.      Details of retailer  
   8.      Description of goods and services  
   9.      Customer’s obligation to pay for electricity  
   10.     Interference with network equipment  
   11.     Disconnection and reconnection  
   12.     Benefit changes  
   13.     Prices  
   14.     Billing  
   15.     Termination  
   16.     Amendment
           of contract  
   17.     Assignment  
   18.     Complaints  
   19.     Confidentiality  
   20.     Miscellaneous provisions  
   21.     No contracting out of code of conduct

   PART 3 -- Requirements for standard form contracts

           Division 1 -- Requirements for all standard form contracts  

   22.     Acceptable identification  
   23.     Termination of contract by customer  
   24.     Equipment ownership and responsibility  
   25.     Meter testing  
   26.     Access to supply premises  
   27.     Customer entering supply premises -- existing connection  
   28.     Customer leaving supply premises  
   29.     Matters beyond the control of customer or retailer  
   31.     Payment difficulties and debt recovery

           Division 2 -- Security deposit requirements for certain standard form contracts  

   31A.    Term used: customer  
   31B.    Security deposits not payable by residential customers  
   31C.    Security deposits may be required from certain customers  
   31D.    Amount of security deposit  
   31E.    Treatment of security deposit  
   31F.    Use of security deposit  
   31G.    Obligation to repay security deposit  
   31H.    Failure to pay security deposit  
   31I.    Permission for retailer to carry out credit checks

   PART 4 -- Requirements for non‑standard contracts

           Division 1 -- Requirements for all non‑standard contracts  

   32A.    Term used: fixed term contract  
   32.     Cooling‑off period for non‑standard contracts  
   33.     Termination of contract by customer  
   34.     Amendment of contract  
   34A.    Information relating to expiry of fixed term contract

           Division 2 -- Security deposit requirements for certain non‑standard contracts  

   34B.    Security deposits not payable by residential customers  
   34C.    Security deposits may be required from certain customers

   PART 5 -- Deemed contracts with default supplier  

   35.     Meaning of terms used in this Part  
   36.     Determination of default supplier  
   37.     Supply under deemed contract with default supplier  
   38.     Default supplier to notify customer

   PART 6 -- Miscellaneous  

   39.     Exception for section 54(1)  
           40. Requirement to offer to supply electricity under standard form contract
           Defined terms  


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