Western Australian Current Regulations
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ELECTRICITY INDUSTRY (CUSTOMER CONTRACTS) REGULATIONS 2005
TABLE OF PROVISIONS
PART 1 -- Preliminary
1. Citation
2. Commencement
3. Terms used in these regulations
4. Parts 2 and 4 not to apply to certain contracts
PART 2 -- General requirements for customer contracts
5. Format and expression
6. Duration of contract
7. Details of retailer
8. Description of goods and services
9. Customer’s obligation to pay for electricity
10. Interference with network equipment
11. Disconnection and reconnection
12. Benefit changes
13. Prices
14. Billing
15. Termination
16. Amendment
of contract
17. Assignment
18. Complaints
19. Confidentiality
20. Miscellaneous provisions
21. No contracting out of code of conduct
PART 3 -- Requirements for standard form contracts
Division 1 -- Requirements for all standard form contracts
22. Acceptable identification
23. Termination of contract by customer
24. Equipment ownership and responsibility
25. Meter testing
26. Access to supply premises
27. Customer entering supply premises -- existing connection
28. Customer leaving supply premises
29. Matters beyond the control of customer or retailer
31. Payment difficulties and debt recovery
Division 2 -- Security deposit requirements for certain standard form contracts
31A. Term used: customer
31B. Security deposits not payable by residential customers
31C. Security deposits may be required from certain customers
31D. Amount of security deposit
31E. Treatment of security deposit
31F. Use of security deposit
31G. Obligation to repay security deposit
31H. Failure to pay security deposit
31I. Permission for retailer to carry out credit checks
PART 4 -- Requirements for non‑standard contracts
Division 1 -- Requirements for all non‑standard contracts
32A. Term used: fixed term contract
32. Cooling‑off period for non‑standard contracts
33. Termination of contract by customer
34. Amendment of contract
34A. Information relating to expiry of fixed term contract
Division 2 -- Security deposit requirements for certain non‑standard contracts
34B. Security deposits not payable by residential customers
34C. Security deposits may be required from certain customers
PART 5 -- Deemed contracts with default supplier
35. Meaning of terms used in this Part
36. Determination of default supplier
37. Supply under deemed contract with default supplier
38. Default supplier to notify customer
PART 6 -- Miscellaneous
39. Exception for section 54(1)
40. Requirement to offer to supply electricity under standard form contract
Defined terms
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