(1) If a ticket has
been issued by RWWA and there is recorded on the ticket in respect of a race
meeting or sporting event either an incorrect date or incorrect designation of
the race meeting or sporting event, or if either of those particulars is
omitted, RWWA may, if satisfied that the record or omission is an error and
that it is manifest that the ticket was issued and intended to apply to a
particular wager, treat the ticket in the manner apparently intended by the
investor and the wager is to be taken to have been made accordingly.
(2) Subject to this
regulation, the person to whom a ticket is issued by RWWA may cancel that
ticket —
(a) more
than 30 minutes prior to the advertised starting time for the race or sporting
event, for any reason; or
(b)
within 30 minutes prior to the advertised starting time for the race or
sporting event, if the cancellation is —
(i)
requested within 2 minutes of the ticket being issued or
the closing sell time, whichever occurs first; and
(ii)
to correct an error or omission.
(3) Despite
subregulation (2), on days designated as “major race days” by
the Commission, a person who has made a wager in person at a totalisator
agency may cancel the wager prior to the close of wagering on the race to
which the wager relates, and receive a refund of the wager if the amount of
the wager was less than $200.
(4) If the wager in
respect of which a ticket was issued is one which cannot be recorded by RWWA
on a totalisator, or is one for which notices exhibited by RWWA at the
totalisator agency at the time the ticket is issued are not in accordance with
these regulations, the person to whom the ticket belongs is entitled to a
refund of the amount shown on the ticket.
(4a) Where a ticket is
issued as a result of a wager being made, but the person does not have
sufficient funds to pay for that wager, that ticket may be cancelled
immediately by RWWA.
(4b) In exceptional
circumstances, including equipment failure or where a ticket is misread
electronically, RWWA may cancel a ticket at any time before the declaration of
dividends.
(5) Unless
subregulation (1) applies, where a ticket is incomplete as to any of the
particulars required to be shown on the ticket, or if any of those particulars
are in the opinion of RWWA ambiguous, the person to whom the ticket belongs is
entitled only to a refund of the amount shown on the ticket.
(6) When a ticket is
presented for the payment of a dividend or refund or for the purpose of
correcting an alleged error, if the ticket has been altered, mutilated or
defaced RWWA may reject the ticket and the person to whom the ticket belongs
is not entitled to any dividend or refund in relation to that ticket.
[Regulation 40 inserted: Gazette
30 Jan 2004 p. 370‑1; amended: Gazette
5 May 2006 p. 1739‑40.]