(1) Subject to
subregulation (2) where an error results in an incorrect wager being made
by telephone or other electronic means with RWWA, prima facie the wager is
taken to be that which is recorded by RWWA so that the depositor is to suffer
the loss or receive the benefit as the case may be.
(2) Where a person
alleges that an error as to a wager made by the telephone or other electronic
means resulting in loss to a depositor was due to the mistake or other default
of any employee of RWWA, or of any agent or of any employee of any agent, RWWA
is to inquire into the circumstances.
(3) If RWWA is
satisfied that the error was due either to the wilful default or to the
negligence of the employee or agent RWWA is to refund the amount of the wager.
(4) If the error
arises by reason of incorrect information obtained from reference material,
whether or not supplied by RWWA, RWWA may, but is not liable to, refund the
amount of the wager.
(5) RWWA is not liable
to pay, but may pay part or all of, any dividend that would have been payable
but for the error.
[Regulation 60 inserted: Gazette
30 Jan 2004 p. 385‑6.]
[Heading inserted: Gazette 30 Jan 2004
p. 386.]