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Zimin and Comcare [2014] AATA 328 (27 May 2014)
Last Updated: 28 May 2014
[2014] AATA 328
|
GENERAL ADMINISTRATIVE DIVISION
|
File Number(s)
|
2012/3791
|
Re
|
Sergei Zimin
|
|
APPLICANT
|
And
|
Comcare
|
|
RESPONDENT
|
DECISION
|
Senior Member A K Britton Dr Williams Isles,
Member
|
Date
|
27 May 2014
|
Place
|
Sydney
|
The decision under review is affirmed.
..........................[SGD]..............................................
Senior
Member A K Britton
CATCHWORDS
COMPENSATION — Commonwealth employees — Psychological injury
— Whether the Applicant suffers a mental ailment —
Whether the
injury was contributed to, to a significant degree, by the employees employment
by the Commonwealth — Whether the
injury is a result of reasonable
administrative action taken in a reasonable manner
LEGISLATION
Safety, Rehabilitation and Compensation Act 1988 (Cth) – ss 5A; 5B;
14;
CASES
Commonwealth Bank of Australia v Reeve [2012] FCAFC 21
Drenth v Comcare [2012] FCAFC 86
Hart v Comcare [2005] FCAFC 16
REASONS FOR DECISION
Senior Member A K Britton
Member, Dr
W Isles
27 May 2014
- Nuclear
engineer, Dr Sergei Zimin, seeks review of the decision made by
Comcare to refuse to accept liability under the Safety, Rehabilitation and
Compensation Act 1988 (Cth) (the Act) in respect of his claimed
injury, “PTSD and major depression”. Dr Zimin was employed by
the Australian Radiation Protection
and Nuclear Safety Agency (ARPANSA)
between 1999 and 2014. He took leave of absence from ARPANSA between 2004 and
January 2011.
- Comcare
contends that Dr Zimin was not suffering from a “mental
ailment” when he made his claim for compensation under
the Act in
February 2012. In the alternative, Comcare contends that any mental ailment
that he might have suffered “a result
of reasonable administrative action
taken in a reasonable manner in respect of [Dr Zimin’s]
employment” and therefore,
by the operation of s 5A(1) of the Act,
Dr Zimin had no entitlement to compensation under that Act. Dr Zimin
contends that he was suffering from a mental ailment
in the form of an
adjustment disorder in February 2012, which was caused by being
marginalised by his managers and colleagues on
his return to ARPANSA twelve
months earlier, not, as contended by Comcare, any alleged reasonable
administrative action.
Statutory framework
- Comcare
will be liable to pay compensation in accordance with the Act in respect of any
“injury” suffered by Dr Zimin
if it results in impairment or
incapacity for work (s 14 of the Act).
- The
Act defines “injury” to mean (s 5A(1)):
- (a) a disease
suffered by an employee;
...
but does not include a disease, injury or aggravation suffered as a result
of reasonable administrative action taken in a reasonable manner in respect of
the employee's employment. [Emphasis added]
- “Disease”
is defined to mean: “(a) an ailment suffered by an employee; or (b) an
aggravation of such an ailment,
that was contributed to, to a significant
degree, by the employee’s employment by the Commonwealth” (s 5B(1)).
“Ailment”
in turn is defined to mean “any physical or mental
ailment, disorder, defect or morbid condition (whether of sudden onset or
gradual development)” (s 4). “Significant degree” means
“a degree that is substantially more than material”
(s 5B(3)).
- Section 5A(2)
defines “reasonable administrative action” to mean:
- For
the purposes of subsection (1) and without limiting that subsection, reasonable
administrative action is taken to include the
following:
...
(f) anything reasonable done in connection with the employee’s failure to
obtain a promotion, reclassification, transfer or
benefit, or to retain a
benefit, in connection with his or her employment.
Does or did Dr Zimin suffer a mental ailment?
- Dr Zimin
contends that consistent with the weight of evidence he was suffering from an
adjustment disorder in February 2012. Comcare
disagrees citing in support
the opinion of psychiatrist Dr Selwyn Smith.
- Dr Zimin
commenced employment with ARPANSA in July 1999. He claims that in 2003 his
managers pressured him to compromise his professionalism
by modifying a critical
safety audit of a nuclear reactor. According to Dr Zimin together with the
“mysterious disappearance”
of a work colleague, this made him
anxious and distressed. By March 2003 he was reporting problems with
sleeping and frequent headaches.
In May 2003 his (then) GP, Dr Desai,
certified Dr Zimin unfit for work for a month on account of anxiety. The
psychologist treating
Dr Zimin at this time, made a diagnosis of an
adjustment disorder.
- Later
that year Dr Zimin made a claim for compensation under the Act in respect
of an adjustment disorder. Comcare rejected that claim.
On learning that he had
obtained a position with the International Atomic Energy Agency (IAEA) in
Vienna Dr Zimin withdrew his application to the Administrative Appeals
Tribunal (AAT) for review of Comcare’s decision.
- Dr Zimin
described his seven years working in Vienna as a “very happy time”.
During that time he produced high quality
work and commanded the respect of his
colleagues within the IAEA.
- According
to Dr Zimin on returning to ARPANSA in January 2011 he was assured by
director, Ms Rhonda Evans, that he would not be subject
to the poor
treatment he had been subject to prior to leaving for Vienna. He claims he soon
found little had changed and, with the
surprise announcement of
Ms Evans’ resignation in April 2011, he became very worried and
realised he could not look to her
support to stop the “old
harassment”. Dr Zimin stated that as the year progressed he began to
feel anxious and on edge.
- Dr
Zimin claims that by September 2011 he felt “very ill”
following a number of incidents and in particular an altercation
with
Mr Martin Dwyer, who was appointed a director of ARPANSA in
August 2011. On his account over the following months his anxiety
worsened
and by January 2012 he was too frightened to go to work and was regularly
experiencing chest pains. On 4 January 2012 he
consulted his (then)
GP, Dr Dmitri Tcherkas, who made a diagnosis of major depression,
certified him unfit for work and referred
him to psychiatrist
Dr Masood Khan. Dr Zimin consulted Dr Khan on a weekly basis
between January 2012 and his retirement six months
later.
History of medical treatment
- In
a report dated 14 March 2012 and prepared at the request of Comcare,
Dr Tcherkas wrote that during a consultation on 4 January
2012
Dr Zimin was stressed and reported deteriorating health and being unable to
work. Dr Tcherkas concluded that Dr Zimin’s
“psychological
breakdown” was related to work and made a diagnosis of major
depression.
- In
a letter to Dr Tcherkas dated 31 January 2012 Dr Khan
advised that in his opinion Dr Zimin was suffering major depression and
possibly
PTSD. He wrote that when he saw Dr Zimin two weeks earlier he
reported the following symptoms, which in his opinion were
severe:
Severe sleep disturbance
Waking 5 or 6 times a night in a cold sweat
Nervous at work: whole body shakes
Appetite is fine but weight increasing
Libido and concentration decreasing
Energy levels low
Interest in work and life in general, reduced
- In
a report dated 2 April 2012 Dr Khan wrote that the history of
symptoms given by Dr Zimin was that on his return from Vienna in
January 2011 he believed he had been mistreated, marginalised and
discriminated by his colleagues and superiors and initially felt
angry. He wrote
that after lodging a formal complaint he began to feel that the situation could
not be resolved and this led to “a
sense of helplessness with anger that
was building up”. Noting a history of depression Dr Khan recorded
that with the onset
of discrimination, harassment and ill treatment,
Dr Zimin once again began to experience symptoms of depression. This
feeling intensified
in September 2011.
- Dr Khan
wrote that during consultations, Dr Zimin looked down and appeared
withdrawn and depressed. According to Dr Khan while Dr
Zimin does not
have thought disorders or delusions, he shows a “constant preoccupation
about the trauma at work”. He
concluded that overall Dr Zimin was
depressed and had symptoms of PTSD. In his opinion Dr Zimin’s
symptoms were severe and
prevented him from returning to work in the near
future.
- At
the recommendation of Dr Khan, Dr Zimin took the anti-depressant
Pristiq® 100 mg daily throughout the first half of
2012.
Opinion held by Drs Dinnen and Smith
- For
the purpose of these proceedings, Dr Zimin was assessed by psychiatrists
Dr Anthony Dinnen and Dr Selwyn Smith. Dr Zimin was
interviewed
by Dr Smith in January 2013 and by Dr Dinnen six
months later. Each prepared written reports and gave oral evidence
concurrently.
- Neither
Dr Dinnen nor Smith agreed with Dr Khan’s diagnosis of major
depression and PTSD. Dr Dinnen was of the opinion that
since 2004
Dr Zimin had intermittently been suffering from an adjustment disorder with
anxiety and depressed mood. Dr Smith does
not share that opinion.
- Dr Smith
thought it possible but “highly doubtful” that Dr Zimin had
developed “a formal psychiatric disorder”
after his return from
Vienna. He thought it more likely that any psychological symptoms he experienced
were “normal variants
in response to his insecurity, anger and resentments
toward his colleagues”. As he saw it, at worst, Dr Zimin was
ruminating
about his work situation and had experienced “apprehensive
expectation of concerns about his job and failure to achieve the
position he had
applied for”. According to Dr Smith, while Dr Zimin did not
suffer from a personality disorder, his reaction
to events in the workplace were
attributable to aspects of his personality — obsessiveness, stubbornness,
inflexibility and
difficulty in seeing shades of grey.
- Dr Dinnen
on the other hand considered there was ample evidence that Dr Zimin had
been suffering clinically significant symptoms on
an intermittent basis since
2004. He pointed to, among other things, the diagnosis of an adjustment disorder
made in 2003 and the
diagnosis and observations made by Drs Tcherkas and Khan.
In his opinion the condition was probably in remission while Dr Zimin was
in
Vienna but re-emerged after his return to Australia when he became progressively
ill and experienced feelings of anxiety, hopelessness,
and sleep
disturbance.
- Dr Dinnen
was of the opinion that Dr Zimin’s condition had probably eased but
was not in remission during the eight months he
was off work in 2012. In his
opinion the reason symptoms persisted to some degree during this period was
because Dr Zimin had not
been entirely removed from the stressor, namely
the work environment and was aware that at some point he would be returning to
work.
Dr Dinnen thought that the likely explanation for the opinion held by
consultant psychiatrist Dr Himalee Abeya that Dr Zimin was
“quite well” and fit to return to work was because his symptoms had
eased by that time as a result of treatment and an
extended absence from work.
(Dr Abeya had assessed Dr Zimin at the request of Comcare. In her opinion
Dr Zimin had suffered a major
depression, which in her opinion was in
remission). Dr Dinnen thought it likely that Dr Zimin had understated
his symptoms to Dr
Abeya so he would be permitted to return to work.
- Dr Smith,
on the other hand, was of the opinion that Dr Abeya’s assessment was
further evidence that Dr Zimin did not suffer
from an adjustment disorder
pointing out that one of the criteria for diagnosis is that once the stressor or
its consequences have
terminated, symptoms do not persist beyond six
months.
Consideration
- In
2011 Dr Zimin reported suffering significant symptoms initially of anxiety
and later depression. His GP was of the opinion that
by January 2012 his
symptoms were significant enough to warrant a diagnosis of major depression and
referral to a psychiatrist. Dr
Khan was of the opinion that when he saw
Dr Zimin a week later his symptoms were severe and warranted intensive
treatment and medication.
His report to Comcare four months later indicates that
in his opinion there had been no material improvement in Dr Zimin’s
symptoms.
- As
Dr Smith points out there is often no clear line between symptoms that are
clinically significant and those that are “normal
variants” in a
person’s response to external stressors. He explained that an assessment
of whether a person’s symptoms
can be described as “clinically
significant” requires consideration of their intensity and duration but
ultimately is
a matter of clinical judgement.
- Dr
Smith accepts that Dr Zimin was suffering from the symptoms he reported
following his return to ARPANSA in 2011 but disagrees with
Dr Dinnen’s
opinion that those symptoms could be properly described as clinically
significant. Dr Smith was the sole expert
to conclude that the symptoms
experienced by Dr Zimin in late 2011/early 2012 were not clinically
significant.
- Drs Dinnen
and Smith agree that to warrant a diagnosis of an adjustment disorder a
person’s symptoms must persist for at least
a month. While plain that by
August 2012 there had been a significant improvement in
Dr Zimin’s condition, the weight of medical
opinion is that he was
suffering significant psychiatric symptoms in the latter part of 2011 and the
first part of 2012.
- Dr Dinnen’s
diagnosis is consistent with the observations and findings made by
Dr Zimin’s treating doctors and not inconsistent
with the opinion of
Dr Abeya. Dr Zimin provided a reasoned explanation for the diagnosis he made. Of
the available opinions we prefer
that expressed by Dr Dinnen and find that
Dr Zimin was suffering from an adjustment disorder with anxiety and
depressed mood when
he made his claim for compensation in
February 2012.
Was Dr Zimin’s condition a result of reasonable administrative
action?
- Comcare
concedes that if found that Dr Zimin was suffering from an adjustment
disorder it was contributed to, to a significant degree,
by his employment with
ARPANSA. The point of difference between the parties is whether that disorder
was “a result of”
one or more of following actions and, if so,
whether, as Comcare contends, each constitute “reasonable administrative
action
taken in a reasonable manner in respect of [Dr Zimin’s]
employment”:
- Dr Zimin’s
failure to obtain two Australian Public Service (APS) Executive Level 2
positions (the EL2 positions)
- Dr Zimin’s
failure to have his position upgraded to an EL2 position
- Dr Zimin's
failure to have leave without pay between 2004 and 2011 treated as service for
superannuation purposes
- Dr Zimin's
travel proposal being rejected
- Dr Zimin's
application to work from home being rejected
- Dr Zimin
not being chosen to work on the Fukushima project/team
- Dr Zimin’s
failure to be considered a 'specialist' at the EL2 level.
- Dr Zimin
contends that the primary cause of his condition was not being allocated
meaningful work on his return to ARPANSA in 2011
and being marginalised and
isolated within the Agency and subjected to mistreatment and harassment by
colleagues and managers, Mr
Martin Dwyer in particular. He submits
that this contention is consistent with the weight of medical opinion, including
that of Comcare’s
expert, Dr Smith. Comcare on the other hand
contends that while there were multiple causes of Dr Zimin’s
condition, its primary
cause was his failure to: obtain two EL2 positions
(RAA 1), have his position upgraded to an EL2 position (RAA 2) and
be considered a 'specialist' (RAA 7).
- Before
looking at the role, if any, played by these purported administrative actions we
will briefly outline the history to Dr Zimin’s
claim for
compensation.
Dr Zimin returns to ARPANSA
- As
noted, Dr Zimin described the period he was working in Vienna, 2004 to
2010, as a happy one. According to Dr Zimin despite the
(then) director,
Ms Evans’ assurance that he would not be subjected to poor treatment
on his return, within a short period
he found little had changed: he was not
even given a name plate on his desk. Of particular concern to Dr Zimin was
that he was not
formally attached to a position and as a consequence unable to
undertake meaningful work, and, to contribute to the work of ARPANSA.
He said he
was baffled that no one within ARPANSA seemed interested in the recommendations
he made on his return from Vienna about
improving safety within the
organisation. He also said he was surprised not to be included in the ARPANSA
team set up to advise on
the Fukushima nuclear reactor accident in
March 2011, a decision he found perplexing given his significant experience
including in
the nuclear industry in Japan.
Promotion of Messrs Ward and Scott
- Shortly
after Dr Zimin’s return a restructure of the Agency was implemented.
Among other things a Safety Analysis section was
created and a number of
sections merged to form the Compliance and Enforcement section. In
mid-April 2011, staff members were invited
to submit expressions of
interest to head these two sections on an acting basis. Mr Zimin expressed
interest in, and was interviewed
for, both positions. In late May 2011 an
announcement was made that Messrs John Ward and Jim Scott had been
appointed to head the
Safety Analysis section and Compliance and Enforcement
sections, respectively.
- Shortly
after being notified of these appointments, Dr Zimin emailed
ARPANSA’s human resources head, Mr John Nasser, seeking
advice
about how to challenge Mr Ward’s appointment and was advised that
absent a procedural defect it would not be possible
to do so. Over the ensuing
weeks Mr Nasser and Dr Zimin corresponded over what Dr Zimin
asserted was a “serious defect in the
selection process”.
Dr Zimin claimed among other things that Mr Ward “did not
understand basic nuclear safety issues”
and was “not [a] nuclear
engineer or reactor physicist”. Dr Zimin also pointed to what he
believed to be his superior
experience gained working overseas.
- Dr Zimin
met with ARPANSA CEO, Dr Carl-Magnus Larsson on 2 June 2011
to discuss his concerns about the selection process (the feedback
meeting). Following that meeting Dr Zimin advised Mr Nasser by
email that “the discussion was frank and all my concerns were
discussed”.
Dr Zimin took no further action in relation to the
appointment process.
Mr Dwyer commences at ARPANSA
- In
early August 2011, Mr Dwyer commenced as head of operation services
within ARPANSA. Messrs Ward and Scott reported to Mr Dwyer.
Mr Scott
supervised Dr Zimin. On Mr Dwyer’s first day at ARPANSA, Dr
Zimin handed Mr Dwyer a submission outlining his concerns
about ARPANSA.
Among other things, Dr Zimin stated the organisation was under resourced,
lacking leadership and existing nuclear
safety specialists were not
appropriately recognised. He identified a fuel fault in 2007 as evidence of
structural problems within
the Agency.
The file dispute
- On
17 August 2011 Mr Ward left a file on Dr Zimin’s desk.
Dr Zimin emailed Mr Dwyer and reported that Mr Ward
“attempt[ed]
to pass to me directly ... work as if I am his
subordinate”. Dr Zimin stated that he believed this to be a
“serious
violation of internal managerial practices” and that the
appropriate course would have been for Mr Ward to pass the file to
Dr Zimin’s section head, Mr Scott, with “clear
directions”. Dr Zimin contended that this was not the first complaint
he had made about Mr Ward’s “improper communications” and
wrote that he hoped that “Mr Dwyer will discuss
this matter with
[Mr Ward] and help him to improve his performance in his temporary
assignment as acting [section head of] safety
analysis”.
- Shortly
after receiving that email Mr Dwyer met with Dr Zimin and told him he
needed to improve the manner he communicated with his
colleagues and, referring
to the incident with Mr Ward, said “both of you are at fault”.
According to Dr Zimin, Mr Dwyer
accused him of “being
evasive”, which he found offensive and unwarranted. Subsequently
Mr Dwyer emailed Dr Zimin and
urged him to adopt “a more
cooperative approach in dealing with requests from other staff” and asked
him to “consider
the way you interact with other staff”.
- In
a submission to Mr Des Lyons, a consultant engaged by ARPANSA in late
2011 to investigate a complaint made by Dr Zimin about Mr
Dywer,
Mr Scott stated “from the start” it was clear that
Dr Zimin “had no respect for [Mr] Ward’s experience
and
credentials in nuclear safety, and openly criticised [him] via email and in
section meetings” which led to “tension
and bad feeling” in
the Compliance and Enforcement section.
Altercation between Mr Dwyer and Dr Zimin
- On
25 August 2011 Dr Zimin approached Mr Dwyer to raise his
concern about Mr Dwyer’s criticism of him “when clearly it
was
me who was being marginalised and Mr Ward had not followed correct
procedure”. According to Dr Zimin, Mr Dwyer became “very
angry”, started shouting, grabbed a file, slammed it into a desk, yelled
at him and accused him of being “a pedant”.
- Dr Zimin
claims he froze, did not know what to say and quietly left the office. He said
after months of stress this incident took
him “to the edge” and, by
September 2011, he was feeling very unwell.
- In
the ensuing months relations between Dr Zimin and Mr Dwyer
deteriorated further. On a number of occasions Dr Zimin requested that
Mr Dwyer retract his allegation that he was not co-operative and respectful
of other members of staff. He also criticised Mr Dwyer
for the way he
communicated with him.
- In
late August 2011 Dr Zimin requested permission from Mr Dwyer to
work from home one day per week. Mr Dwyer refused that request
and
Dr Zimin saw this as yet a further example of unfair and negative
treatment.
Dr Zimin complains about Mr Dwyer
- Shortly
after the 25 August 2011 altercation, Dr Zimin confided with
Professor Samir Sarkar, the staff harassment officer and was
advised
that if he wished to pursue the matter he must lodge a formal complaint. On
19 October 2011 Dr Zimin wrote to Mr Nasser advising
that he
was being targeted by Mr Dwyer. A month later he made a formal complaint
alleging, among other things, that Mr Dwyer had:
- (i) behaved in
an aggressive manner towards him during the 25 August 2011
incident
- (ii) refused to
apologise for that behaviour
- (iii) refused
to “take back his absolutely unfair criticism of my ‘poor’
communication”
- (iv) rejected
his application to work from home because of his “negativism”
against him.
- Dr Zimin
also stated that he was “very much concerned” that Mr Dwyer
would act to block his promotion to the “promised
position” of
reactor physicist at EL2 as discussed with the CEO in June 2011.
- Dr Zimin
wrote that he sought:
- (i) a written
apology from Mr Dwyer for calling me “evasive” and “a
pendant”
- (ii) a
retraction by Mr Dwyer for his “wrong comment” about my
“interaction with colleague problem”
- (iii) a
direction be issued to Mr Dwyer to undertake targeted anti-harassment
training
- (iv) an order
that Mr Dwyer be prevented from blocking the “promised” process
of advertising internally for expression
of interest of specialist in nuclear
physicist at EL2 level.
- In
a report submitted to ARPANSA in February 2012, Mr Lyons wrote that he
found no evidence of inappropriate conduct by Mr Dwyer and,
in his opinion,
Mr Dwyer had not breached the APS Code of Conduct (Code of Conduct),
specifically, the requirement to treat colleagues with respect and courtesy and
without harassment and to behave in a way that
upholds APS values. ARPANSA
adopted those recommendations. Dr Zimin applied to the Merit Protection
Commissioner for review of that
decision. The Commissioner affirmed
ARPANSA’s decision.
The 2013 Code of Conduct review
- In
early 2013 at Mr Dwyer’s recommendation, ARPANSA commenced
proceedings to determine whether Dr Zimin’s alleged “history
of
unacceptable workplace behaviour” was in breach of the Code of Conduct.
ARPANSA appointed consultant Mr Les Bell to conduct
that
investigation. In May 2013 he reported his finding that Dr Zimin had
breached parts of the Code of Conduct.
- ARPANSA
dismissed Dr Zimin in February 2014. Dr Zimin advised the tribunal
that he intends to challenge that decision in Fair Work
Australia.
Was Dr Zimin’s adjustment disorder a result of reasonable
administrative action?
- For
present purposes we will restrict our consideration to whether, as asserted by
Comcare, Dr Zimin’s adjustment disorder
was “a result of”
the decision not to appoint him to head the Compliance and Enforcement and
Safety Analysis sections,
on an acting basis.
- Comcare
contends that Dr Zimin’s adjustment disorder was the result of, that
decision, among other things. Dr Zimin contends
that his illness was
primarily caused by being marginalised and not given meaningful work on his
return to ARPANSA in 2011 and the
bullying, harassment and negativity, he was
subjected to by Mr Dwyer, later that year.
- Dr Zimin’s
adjustment disorder will be “a result of” RAA 1, if it was an
operative cause of the condition, even
if there were other unrelated causes.
(Hart v Comcare [2005] FCAFC 16; (2005) 145 FCR 29 at [18] – [26];
Commonwealth Bank of Australia v Reeve [2012] FCAFC 21; (2012) 125 ALD
181 at [54] – [56]; Drenth v Comcare [2012] FCAFC 86; (2012) 128
ALD 1 at [29]).
- In
a statement prepared for these proceedings, Dr Zimin stated that in
May 2011 he had applied for various jobs commensurate with
his experience
and qualifications but “consistent with my treatment since my return, I
missed out and remained in an unattached
position”. He wrote he was
effectively unsupervised and felt abandoned. He stated that he was particularly
upset that Mr Ward,
who he believed was “massively underqualified for
the role” was appointed to head the Safety Analysis section. He testified
that he did not expect to get the role but like others within APRANSA, he
expected that his colleague, Professor Sarkar, “an
established EL2
manager and the most experienced technical expert” would be the successful
candidate.
- Comcare
contends that the account Dr Zimin gave to his treating doctors in
January 2012 together with that set out in his claim for
compensation made
a month later, is a more reliable guide to the factors that caused him to
develop an adjustment disorder than those
he nominated after being notified that
his claim for compensation had been refused. Counsel for Dr Zimin,
Mr Mrsic, on the other
hand, submits that the timeline is critical and
reveals that Dr Zimin’s health started to deteriorate shortly after
the appointment
of Mr Dwyer, particularly following the incident where he
was accused of being a pedant. Mr Mrsic points to the significant passage
of
time between Dr Zimin being informed of his unsuccessful application to act as
section head and taking time off work on account
of stress.
Account given by Dr Zimin of stressors experienced
- In
his claim for compensation completed on 14 February 2012 Dr Zimin
wrote (answers in bold):
Where were you at the time you contracted your illness?
In the office of newly appointed Director due to his bullying
What were you doing at the time you contracted your illness?
I was discussing with newly-appointed Director his biased attitude against me
resulted in verbal abuse and ongoing negativity and
ignoring my work results.
What action, exposure or event happened to cause your injury or illness?
my complaint wrong handling of a file by a Manager was turned over against
me, instead of resolution of the complaint, in a bullying
way (verbal abuses
[sic], like ‘you are evasive’, pedant etc.
What actually injured you, or made you unwell?”
1) Bullying from Director 2) Ignoring of my complaints on my work conditions
by ARPANSA HR 3) Discrimination against me from Director
(promotion
withholding, refusal of work from home,
etc.).
- In
a file note made shortly after a conversation with Dr Zimin on
31 January 2012, employee services manager, Brad Fowler recorded
that
in addition to his alleged harassment by Mr Dwyer, Dr Zimin raised
with him the issue of the “promise [Dr Zimin] believed
the CEO made
about reclassifying his current job to an EL2”. Mr Fowler recorded
that Dr Zimin believed that the CEO had “reneged
on a promise to give
Dr Zimin an EL2”. The note contains no mention of RAA 1.
- On
29 February 2012 in an email to Comcare, Dr Zimin provided additional
information he believed relevant to the cause of his condition.
He put the date
of injury as 1 September 2011 “as my health substantially
deteriorated after harassment from Mr Dwyer in late
August 2011”. Most of the 11-paragraph email was devoted to events
that occurred after Mr Dwyer’s appointment. The only
reference to the
promotion issue was a single line:
My application[s] for managerial positions were rejected in
May.
- In
a letter to Dr Tcherkas dated 31 January 2012 Dr Khan set
out the history given to him by Dr Zimin:
- (i) On
commencing with ARPANSA Dr Zimin was initially given a very low position
and he felt like a “second hand person”
- (ii) More
recently Dr Zimin’s supervisor began to mistreat Dr Zimin by
shouting at him
- (iii) Dr Zimin
then complained to the CEO when he was refused promotion and was harassed
- (iv) Dr Zimin
told the CEO about the harassment and felt very angry about the unresolved
situation
- (v) On his
return to Australia in 2011 he applied for a higher position which he did not
get, as a result he felt further frustration.
He feels he is not referred to
higher positions because he is from Russia
- (vi) Mr Dwyer
accused him of being evasive in front of another person. This made Dr Zimin to
feel humiliated. At this point he began
to experience symptoms of stress and by
October/November 2011 he was experiencing symptoms of depression. His
complaint to the CEO
is being investigated and this does not help with his
symptoms
- In
a subsequent report dated 2 April 2012, Dr Khan
wrote:
Sergei Zimin discussed with me that he has been mistreated and severely
discriminated against at his work at the Nuclear Safety Agency.
He gave me many
examples of mistreatment and severe discrimination and marginalisation by his
superiors and his colleagues, in particular
he mentioned his boss who is the
section head with lesser knowledge than Sergei. Sergei, being a senior man,
knows that he has more
experience in his field than his section head.
Approximately 6 or 8 months ago his section head ill-treated Sergei by shouting
at
him for an insignificant issue. He was also refused promotion and simple
requests such as a name tag be put on his desk. This issue
was trivialised and
he was dismissed. This was just one example of how he was treated and Sergei can
give many more examples of this
type of harassment and mistreatment which
resulted in him feeling disrespected, marginalised and discriminated against. He
felt initially
angry about the treatment he was receiving and he then complained
to the CEO, especially about his promotion prospects being refused
and the
harassment he felt. Sergei then began to feel that he was unable to resolve the
situation, leading to a sense of helplessness
along with anger that was building
up.
...
With the onset of discrimination, harassment and ill-treatment Sergei once again
began to experience symptoms of depression. His
symptoms intensified in
September 2011. His current symptoms of depression include severe sleep
disturbance when he is awake 4 or
5 times a night and frequently experiencing
nightmares. In spite of his disturbed sleep he initially continued to go to work
but
then this symptom was followed by other symptom of major depression. He
began to experience waking up in cold sweats at night, finding
himself nervous
at work and beginning to shake at times at work. He then received a medical
certificate and stopped going to work
because of the severity of his
symptoms.
- In
a supplementary report dated 5 June 2012, Dr Khan wrote that he
did not consider Dr Zimin’s lack of promotion contributed
to his
condition:
I wish to clarify that lack of promotion did not clarify or precipitate Sergei
Zimin’s PTSD and major depression.
I understand you have refused to accept his [Comcare] claim, thinking that in my
statement I said that the lack of promotion was
the cause of the PTSD.
This statement is not true. His PTSD and major depression was mainly
precipitated by his treatment in the office by his superiors
such as the
director, especially the new director who arrived in August
2011.
- Under
the heading “Sergei Zimin’s treatment at his office”
Dr Khan detailed a number of incidents that he considered
contributed to
his condition. These included:
Dr Zimin not being given a job description on his return
Dr Zimin not being paid for the first month at ARPANZA
an unpleasant exchange of emails between Dr Zimin and with HR about his position
description
Dr Zimin not being nominated for the Fukushima nuclear reactor team
Dr Zimin being refused “basic things” like a name tag for his desk
Dr Zimin’s poor treatment by Mr Dwyer including his refusal to agree to
international travel
- In
closing Dr Khan wrote:
A series of traumatic incidences made [Dr Zimin] feel marginalised and not
respected in the office. This led to low self-esteem initially,
followed by
psychological trauma resulting in PTSD and also symptoms of major depression.
I wish to state, mainly to clarify, that the lack of promotion did not cause his
PTSD or his major depression. His PTSD and his major
depression were
precipitated by his treatment at the hands of his superiors at the nuclear
reactor facility.
- In
a report dated 14 March 2012 prepared in answer to a request from
Comcare, Dr Tcherkas wrote that Dr Zimin’s “depression
with
signs and symptoms of PTSD” was related to his work. Dr Tcherkas did
not specify any particular event or factor that contributed
to the condition
apart from Dr Zimin’s relationship with his manager with a
“Damaging Personality” and Dr Zimin’s
feeling that
ARPANSA “did not value the people”. In clinical notes made on
4 January 2012 (the day Dr Zimin first consulted
with
Dr Tcherkas) Dr Tcherkas wrote:
Stressed/work related. Felt he may lose his work and suffers from abuse of his
Supervisor
Became irritable and felt that company does not value people
...
2003 –stress at work...
Opinion of Drs Dinnen and Smith
- As
will be recalled Dr Smith was of the opinion that Dr Zimin did not
suffer from an adjustment disorder or any other psychiatric
condition. He
nonetheless stated that each of the reasonable administrative actions nominated
by Comcare were significant in the
development of Dr Zimin’s
condition. He also agreed with the proposition put by Mr Mrsic, that had
Dr Zimin been given meaningful
work and felt his opinions were valued by
the Agency, it was unlikely he would have fallen ill in 2011.
- Dr Dinnen
considered that Dr Zimin became progressively unwell throughout the course
of 2011. In his opinion it was caused by what
Dr Zimin described as being
“marginalised” or “sidelined”, which Dr Dinnen
understood to mean being overlooked
and not being appreciated within the
workplace and not being given work he was capable of performing. According to
Dr Dinnen during
interview Dr Zimin was preoccupied with not having
being given work he was capable of performing and made no mention of RAA 1, or,
any of the other reasonable administrative actions nominated by
Comcare.
Consideration
- The
task of identifying the factor or factors which cause a person to develop an
adjustment disorder does not lend itself to empirical
measurement or testing and
is seldom an easy task, especially where, as in this case, there are multiple
causes. This case is no
exception.
- While
uncontroversial that the primary and probably sole cause of
Dr Zimin’s adjustment disorder was the stressors he experienced
at
work on his return to ARPANSA in 2011, the more difficult issue is the
identification of those stressors.
- The
weight of evidence is that Dr Zimin was probably suffering some type of
anxiety and/or depressive condition before leaving for,
but not while he was in,
Vienna. His evidence revealed that he was apprehensive about his return. His
statement prepared for these
proceedings indicates that it was not long after
his return to ARPANSA that he “began to feel anxious, always on
edge”
(see Exhibit A, par [73]). As the year progressed he became
increasingly apprehensive about his place and future within ARPANSA.
Things
started to unravel around the time of his altercation with Mr Dwyer on
25 August 2011, which corresponded with Dr Zimin reporting
problems sleeping, “feeling very ill” and starting to take time off
work. When he finally sought medical treatment in
early January 2012, an
investigation into his complaint about Mr Dwyer was underway and not
irrationally he was concerned about his
future within ARPANSA.
- Comcare
contends that the accounts given by Dr Zimin prior to being notified that
his claim for compensation had been refused indicate
that despite the passage of
time he continued to ruminate about the failed promotion. Careful examination of
those records indicates
that Dr Zimin did not consider the failed promotion
as significant as Comcare submissions might suggest. It was one of, but by no
means the, main factor nominated by Dr Zimin as causing his illness. While
some variation in the accounts Dr Zimin gave in the early
part of 2012, he
consistently nominated bullying and harassment as the cause of his condition.
In the claim form he nominated three
things that made him unwell: bullying,
ignoring his complaints about his conditions at work and discrimination, which
include “promotion
withholding”. In the follow-up email sent in late
February 2012, Dr Zimin mentioned the promotion but as one of a number
of
factors that put him under “substantial pressure since March -
April 2012”. Similarly in the accounts given to Dr Khan
in the
early part of 2012, the promotion, while mentioned, was not the focus of the
history given by Dr Zimin about his “troubles
at work”.
- Dr Dinnen
is of the opinion that Dr Zimin became progressively unwell throughout the
course of 2011 and the main cause of his condition
was his perception that he
was marginalised and isolated within ARPANSA. He considered it relevant that
during interview Dr Zimin
made no mention of the promotion issue. In his
final report Dr Khan was at pains to emphasise that despite having referred
to the
failed promotion in previous reports, in his opinion it was not the cause
of Dr Zimin’s condition. He wrote that a series of
traumatic
incidents made Dr Zimin “feel marginalised and not
respected”.
- We
find that the primary cause of Dr Zimin’s condition was his feeling
that he was marginalised and isolated within ARPANSA
and the breakdown of his
relationship with Mr Dwyer. We agree with Drs Smith and Dinnen that
had Dr Zimin been given what he believed
to be meaningful work his condition
might not have developed.
- However
the issue we are required to decide is whether given the events that transpired
whether RAA 1 was an operative cause of his
condition. Of the many slights and
injustices, real and perceived, Dr Zimin was subjected to throughout 2011,
that decision was neither
pivotal nor the most significant. We are unable
however to accept the claim made by Dr Zimin in these proceedings that it
was no
more than a disappointment, which he quickly put behind him. Nor do we
accept that he had no expectation of being appointed to one
of the two
positions. The series of emails, which commenced shortly after the decision was
announced, indicate that at that time
Dr Zimin considered the matter
serious enough to warrant corresponding at length with Mr Nasser and
notifying him that he was considering
making a formal complaint. At that time
Dr Zimin apparently believed that the only plausible explanation for the
decision to appoint
people he believed were less able and qualified than himself
and in the case of Mr Ward, “massively underqualified for the
job” was a defect in the process and possibly race discrimination. He
considered the fact that none of the members of the interview
panel or the
appointees were from a non-English speaking background “to be highly
suspicious”.
- The
history indicates that following the feedback meeting with the CEO in
June 2011 matters settled for a period. Dr Zimin wrote to
the CEO that
after their discussion about the composition of the panel he was satisfied that
race had not infected the decision-making
process. It seems that Dr Zimin
left that meeting with the understanding that it was only a matter of time
before he would be appointed
to an EL2 specialist position. When that did not
eventuate, Dr Zimin’s feelings of disquiet and agitation with the
decision
resurfaced. As Dr Khan’s first report reveals by January 2012, Dr
Zimin had returned to his original belief that “com[ing]
from
Russia” might have been a factor in the decision not to appoint him.
- It
was argued for Dr Zimin that his decision to apply for promotion was in
effect a “cry for help” and an attempt to have
his position within
ARPANSA recognised and be given meaningful work. This might be so. However the
motivation for applying for the
position is irrelevant to the assessment of
whether the failed promotion was a stressor and a further example of what Dr
Zimin perceived
to be his marginalisation within ARPANSA.
- We
agree with Dr Khan that the series of incidents listed in his final report
left Dr Zimin feeling marginalised and not respected
in the office and
taken together these contributed to his condition. We do not however share his
opinion expressed in his most recent
report that the promotion decision did not
contribute to those feelings. Among other things it is inconsistent with Dr
Khan’s
earlier reports.
- We
find it more probable than not Dr Zimin’s condition was a result of
the decision not to appoint him to the position of acting
head of the Safety
Analysis or Compliance and Enforcement sections.
Was the decision not to appoint Dr Zimin “reasonable” administrative
action?
- Dr Zimin
contends that RAA 1 was not reasonable because he was the most qualified and
experienced candidate and the most suited to
the role(s). Comcare disagrees.
- Determining
whether RAA 1 was reasonable involves an objective assessment, taking into
account the decision itself, the appointment
process, and the circumstances
surrounding the process.
- As
we understand the submission put for Dr Zimin, it is contended that the
decision was unreasonable because he was more qualified
than Messrs Scott
and Ward. As evident from his CV, Dr Zimin holds impressive qualifications.
He has extensive experience in the
nuclear industry in both Australia and
overseas. He has written extensively on nuclear safety and associated topics;
his work has
been published in reputable scientific journals. It can be inferred
from this that his written work is highly regarded by his peers.
- There
is little material before us about the appointment exercise. We have not been
provided with the selection criteria, the report
of the selection panel or the
details of the qualifications and experience of Messrs Ward and Scott, or
indeed any of the other candidates
who applied for the positions. Minds might
differ on which candidate was the most suited for the advertised positions. That
Dr Zimin
is highly qualified and has significant experience does not mean
he was the most meritorious candidate as measured against the selection
criteria, or that the offending decision was unreasonable.
- We
are satisfied that the decision not to appoint Dr Zimin was a reasonable one.
Was the decision not to appoint Dr Zimin taken in a reasonable manner?
- We
understand Dr Zimin to contend that the impugned decision was not taken in
a reasonable manner. Apart from the unsupported allegations
made by
Dr Zimin in the course of corresponding with Mr Nasser about the
“serious defect in the selection process” and
references to racial
discrimination we have not been taken to any evidence to suggest that the
decision was not taken in a reasonable
manner.
- We
are satisfied that the decision not to appoint Dr Zimin was taken in a
reasonable manner.
Summary
- Employment
was a substantial contributing factor to Dr Zimin’s adjustment disorder.
That disorder was a result of multiple factors,
including the decision made in
May 2011 not to appoint him to head the Safety Analysis section and Compliance
and Enforcement on
an acting basis. That decision constitutes reasonable
administrative action in respect of Dr Zimin’s employment and was taken
in
a reasonable manner. It follows that Dr Zimin did not suffer an injury within
the meaning of the Act and therefore the decision
under review must be affirmed.
I certify that the preceding 84 (eighty -four) paragraphs are a true copy
of the reasons for the decision herein of Senior Member
A K Britton
|
..................[SGD]......................................................
Associate
Dated 27 May 2014
Date(s) of hearing
|
1, 2 and 3 April 2014
|
Counsel
for the Applicant
|
John Mrsic
|
Solicitors for the Applicant
|
T D Kelly & Co Solicitors
|
Counsel for the Respondent
|
Ben Dube
|
Solicitors for the Respondent
|
Sparke Helmore
|
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URL: http://www.austlii.edu.au/au/cases/cth/AATA/2014/328.html