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Vandervis v Dunedin City Council [2020] NZHC 3436 (18 December 2020)

Last Updated: 8 March 2021


IN THE HIGH COURT OF NEW ZEALAND DUNEDIN REGISTRY
I TE KŌTI MATUA O AOTEAROA ŌTEPOTI ROHE
CIV-2020-412-000020
[2020] NZHC 3436
BETWEEN
LEE VANDERVIS
Applicant
AND
DUNEDIN CITY COUNCIL
First Respondent
DAVID BENHAM
Second Respondent
Hearing:
19 November 2020
Appearances:
L A Andersen QC for Applicant
M R Garbett and S M Chadwick for First and Second Respondent
Judgment:
18 December 2020
Reissued:
1 February 2021


JUDGMENT OF GENDALL J


This judgment was delivered by me on 18 December 2020 at 3:30 p.m. pursuant to Rule 11.5 of the High Court Rules

Registrar/Deputy Registrar Date:















VANDERVIS v DUNEDIN CITY COUNCIL [2020] NZHC 3436 [18 December 2020]

This judgment is recalled and reissued pursuant to the slip rule, rule 11.10 of the High Court Rules 2016 and/or in reliance on the inherent jurisdiction of this Court. The correction is to paragraph [37] only.

Introduction

  1. I understand Mr Vandervis has been a Dunedin City Councillor since 2004 up to the present time except for the period of 2007 – 2010.

Review grounds

(a) in exercising the Council’s own process under its Code of Conduct, including establishing the list of investigators, and appointing the second respondent (Mr Benham) to investigate, the Council properly followed the process set out in its Code of Conduct; and/or

(b) Mr Benham’s investigation complied with the principles of natural justice and was fair; and/or

(c) any alleged unfairness in the investigation was remedied by processes followed at the Council hearing.

Background

  1. The parking ticket

2 Goulden v Wellington City Council [2006] NZHC 396; [2006] 3 NZLR 244 (HC) at [59].

  1. The 13 September 2019 CSO events

I then went to the Octagon DCC Customer Services desk where an unpleasant female services officer refused to listen to my parking complaint saying that I had to make complaints in writing. I insisted that the DCC parking officer that I had already complained to had told me that I had to go to the DCC to complain which I was doing, but the services person was adamant and became more unpleasant as I tried to show her the phone-photo [attached] which the first Parking Officer had told me to take of the machine and complain with.

...

It is disappointing that I now am spending so much more of my valuable time making this DCC-caused parking complaint for a third time, now to you as CEO.

(square brackets original)

Please advise that the inappropriate parking ticket has been canceled [sic] by return of email, and that you will promptly address [the other issues he raises earlier in his complaint].


Those earlier issues Mr Vandervis outlined in a request to the Council CE in his
complaint as follows:

Please sort the following issues:

  1. – misleading advertising on parking machine clearly saying $4 per hour.
  1. – contradictory P30 signage on machine invisible from normal footpath approach for paying machine.
  1. – faulty machine accepting $4.20 payment but only allowing 30 minute time restriction.
  1. – Scooter Parking Officer not recognising issues above, not cancelling ticket, and apparently falsely claiming that I had to go to the DCC if I wanted to complain.
  1. – Very unpleasant Customer Services female [they were all female] who refused to consider my complaint, or to acknowledge the photo evidence I showed, or to acknowledge the Parking Officer’s wrong advice that I had to go to the DCC to complain.

(square brackets original)

Complainant

  1. The complainant was deeply upset by what was regarded as an uncalled for verbal attack [by Mr Vandervis]. The tone of the verbal exchange in the complainants [sic] view was loud, aggressive and intimidating. The complainant maintained that ... [Councillor Vandervis] was trying to get a parking fine waived. The complainant continued to insist that this could not be done and the Councillor needed to fill in an appropriate written form. According to the complainant the Councillor got increasingly angry and refused to do that. In the complainants [sic] view the incident ended with comment from the Councillor “see you in court”. The complainant felt very shaken and upset when the incident ended.

Witnesses

  1. All the people I interviewed that witnessed the incident, including the member of the public, were all consistently of the same view as expressed above by the complainant.
  1. There were a number of recurring themes the witnesses independently told me relating to what the Councillor said. They were:3

  1. From Mr Benham’s 4 October 2019 report it is clear that he acknowledged Mr Vandervis had quite a different view of the tenor of the discussion and this was outlined at some length.

(emphasis original)

Councillor Vandervis

  1. I spoke at length with Councillor Vandervis.

He had quite a different view of the tenor of the discussion. He said he was there to get action related to problems with parking meter signage not to get a waiver of the fine. He believed that complainant would not listen to or act on what his complaint was about. He believed that complainant was not acting how a customer services officer should act. He refuted that he spoke in an loud, aggressive and intimidating tone. His recollection was such that he couldn’t believe other people could have heard what was going on. He believed complainant was politically motivated and that this was a continuation of negative information leaked about him from staff to discredit him. He believed this was because of his ongoing attempt to improve performance of the Council.

He said he did not say “I will see you in court”. He says he said “if you want to take this to court, I’m happy to argue”.

He wanted me to widen what he regarded as the narrow terms of reference of the investigation. I said I could not do that as my role was to investigate the specific complaint.

He was highly critical of the culture of the organisation and and [sic] its approach resembled “group think”. He felt people were fearful of asking questions.

I told him, without exception, the people I had spoken to (including a member of the public who was present) had the strong view his manner and voice was loud, aggressive and intimidating. I also told

him again, without exception, that all believed his behaviour was inappropriate.

  1. The CSO staff member’s complaint

What happened:

Lee Vandervis came in to reception regarding a parking infringement he was not happy about receiving. He showed me a photo on his phone of the meter that had the maximum time stay on the opposite side from the payment screen, and said he was not aware of the maximum time stay. I told him he can submit an explanation in writing. He said I’m doing my explanation now, to which I explained explanations need to come to us in writing and we are unable to accept the explanation verbally. I tried to give him options but he said he had wasted enough time and that he was giving his explanation. I tried to explain again it would need to be in writing but he was not happy with this and asked for my name, which he wrote on the ticket and stormed off saying he would see me in court.

His manner during this exchange was aggressive, and his voice was raised the whole time. He was leaning over the counter trying to intimidate me and waving his finger at me. I tried to remain calm and explain there are processes in place, but this seemed to get him more riled up.

We had a customer at the time, who was made to feel very uncomfortable.

Everyone in the plaza (in planning and building) at the time heard the whole thing, which indicates that he was speaking in a raised voice.

  1. The newspaper article
damaging to him at a crucial time in the election process as, in addition to standing as a councillor for the Dunedin City Council, he was also standing for Mayor. He says too that, in his view, the provision of material for the newspaper article was politically motivated, given especially that in the past he had not been reluctant to publicly criticise Council staff or the Council CE when he considered this was appropriate.4

The requirement for a council to have a code of conduct



4 At para 1.3 of his 13 March 2020 affidavit, Mr Vandervis states:

I have been outspoken as to the issues that I believe are of concern to Dunedin citizens and have not been frightened to criticise council operations (or staff) where I consider the public has been let down. This has not endeared me either to the Chief Executive of the Dunedin city Council, Sue Bidrose, or the elected representatives (particularly the mayors) and this is reflected in the fact that despite being one of the most experienced councillors and the highest polling councillor in both the 2016 and 2019 elections, I was not allocated any special area of responsibility such as chairman of a committee for the last six years.

The Code is in the nature of an internal regulatory manual so that whether there has been a transgression of its guidelines is very much a matter for the Council to assess.

The Council’s code of conduct

(a) The appointment of a panel of investigators.

(b) Following receipt of a complaint the Council CE to:

(i) Refer the complaint to an investigator selected from the panel.

(ii) Inform the complainant.

(iii) Inform the respondent.

(c) The investigator is then to make a preliminary assessment, including to determine whether the complaint is material and, if so, a full investigation would be required.

(d) Where a full investigation is required, the investigator is to prepare a report for the Council on the seriousness of the breach.

(e) The Council is then to meet to consider the findings and determine whether or not the breach is established and, if so, what penalty or some other form of action may be imposed.




5 Goulden, above n 2, at [59].

  1. BREACHES OF THE CODE

Members must comply with the provisions of this Code (LGA 2002, Schedule 7, s. 15(4)). Any member, or the chief executive, who believes that the Code has been breached by the behaviour of a member, may make a complaint to that effect. All complaints will be considered in a manner that is consistent with the following principles.

The following principles will guide any processes for investigating and determining whether or not a breach under this Code has occurred:

All complaints made under this Code must be made in writing and forwarded to the chief executive. On receipt of a complaint the chief executive must forward that complaint to an independent investigator for a preliminary assessment to determine whether the issue is sufficiently serious to warrant a full investigation.2

Only members and the chief executive may make a complaint under this Code. (footnote original)

  1. On behalf of the Council the Chief Executive will, shortly after the start of a triennium, prepare, in consultation with the Mayor or Chairperson, a list of investigators for this purpose of undertaking a preliminary assessment. The Chief Executive may prepare a list specifically for his or her council, prepare a list jointly with neighbouring councils or contract with an agency capable of providing appropriate investigators, such as EquiP.

The process, following receipt of a complaint, will follow the steps outlined in Appendix B.

An alleged breach under this Code is material if, in the opinion of the independent investigator, it would, if proven, bring a member or the council into disrepute or, if not addressed, reflect adversely on another member of the council.

APPENDIX B: PROCESS FOR THE DETERMINATION AND INVESTIGATION OF COMPLAINTS

Step 1: Chief executive receives complaint

On receipt of a complaint under this Code the chief executive will refer the complaint to an investigator selected from a panel agreed at the start of the triennium. The chief executive will also:

Step 2: Investigator makes preliminary assessment

On receipt of a complaint the investigator will assess whether:

  1. the complaint is frivolous or without substance and should be dismissed;
  1. the complaint is outside the scope of the Code and should be redirected to another agency or process;
  1. the complaint is non-material; and
  1. the complaint is material and a full investigation is required.

In making the assessment the investigator may make whatever initial inquiry is necessary to determine the appropriate course of action. The investigator has full discretion to dismiss any complaint which, in their view, fails to meet the test of materiality.

On receiving the investigator’s preliminary assessment the chief executive will:

  1. where an investigator determines that a complaint is frivolous or without substance, inform the complainant and respondent directly and inform other members (if there are no grounds for confidentiality) of the investigator’s decision;
  1. in cases where the investigator finds that the complaint involves a potential legislative breach and outside the scope of the Code, forward the complaint to the relevant agency and inform both the complainant and respondent of the action.

Step 3: Actions where a breach is found to be non-material

If the subject of a complaint is found to be non-material the investigator will inform the chief executive and, if they choose, recommend a course of action appropriate to the breach, such as;

The chief executive will advise both the complainant and the respondent of the investigator’s decision and any recommendations, neither of which are open to challenge. Any recommendations made in response to a non-material breach are non-binding on the respondent and the council.

Step 4: Actions where a breach is found to be material

If the subject of a complaint is found to be material the investigator will inform the chief executive, who will inform the complainant and respondent. The investigator will then prepare a report for the Council on the seriousness of the breach.

In preparing that report the investigator may:

On receipt of the investigator’s report the chief executive will prepare a report for the council or committee with delegated authority, which will meet to consider the findings and determine whether or not a penalty, or some other form of action, will be imposed. The chief executive’s report will include the full report prepared by the investigator.

Step 5: Process for considering the investigator’s report

Depending on the nature of the complaint and alleged breach the investigator’s report may be considered by the full council, excluding the complainant,

respondent and any other ‘interested’ members, or a committee established for that purpose.

In order to avoid any suggestion of bias, a Code of Conduct Committee may often be the best mechanism for considering and ruling on complaints. Committees should be established at the start of a triennium with a majority of members selected from the community through either an application process or by invitation.

The council or committee will consider the chief executive’s report in open meeting, except where the alleged breach concerns matters that justify the exclusion of the public, such as the misuse of confidential information or a matter that would otherwise be exempt from public disclosure under s. 48 of the [Local Government Official Information and Meetings Act 1987 (LGOIMA)], in which case it will be a closed meeting.

Before making any decision in respect of the investigator’s report the Council or committee will give the member against whom the complaint has been made an opportunity to appear and speak in their own defence. Members with an interest in the proceedings, including the complainant and the respondent, may not take part in these proceedings.

The form of penalty that might be applied will depend on the nature of the breach and may include actions set out in section 13.1 of this Code.

In accordance with this Code councils will agree to implement the recommendations of a Code of Conduct Committee without debate.

Judicial review principles

Judicial Review [is] a judicial invention to secure that decisions are made by the executive or a public body according to law even if a decision does not otherwise involve an actionable wrong.

6 Sections 12 and 12.2 of the Code.

  1. Mercury Energy Ltd v Electricity Corporation of New Zealand Ltd [1994] 2 NZLR 385 (PC) at 388.

Contrary to popular belief, judicial review is not an appeal. It is not about the Court considering information afresh in coming to its own views. Judicial review is primarily linked to an examination of the process, and if successful usually results in the decision maker being required to start afresh, as opposed to quashing the decision for all time.

[16] Whilst some commentators, and some decisions refer to the intensity of judicial review, or variable standard review, these can also be misleading concepts. In every judicial review case the Court’s role is to review whether a decision is made in accordance with law. In all cases it does so in the same dispassionate way. The intensity with which it performs that task does not change. But the extent to which powers are substantively or procedurally controlled by legal limits varies considerably. It is the nature and extent of the legal controls that vary between cases, not the intensity with which the Court assesses compliance with them.







  1. See Independent Fisheries Ltd v Minister for Canterbury Earthquake Recovery [2014] NZHC 2810 at [1].

9 Aorangi School Board of Trustees v Minister of Education [2009] NZHC 2270; [2010] NZAR 132 (HC) at [8].

10 N R v District Court at Auckland [2014] NZHC 1919 at [7].

11 See A v Chief Executive of the Department of Labour HC Auckland CIV-2004-404-6314, 19 October 2005; Kim v Minister of Justice of New Zealand [2019] NZCA 209, [2019] 3 NZLR 173; and Hauraki Coromandel Climate Action Inc v Thames-Coromandel District Council [2020] NZHC 3228.

12 Patterson v District Court at Hutt Valley [2020] NZHC 259 (footnote omitted).

The grounds for review

(a) The Code of Conduct requires a panel of investigators to be appointed by the Council at the start of each triennium and no panel has been legitimately appointed here.

(b) As a result of no panel having been appointed, Mr Benham was not authorised by the Code to carry out an investigation.

(c) The complaint against Mr Vandervis did not satisfy the requirements under the Code as the complaint was not made by the Council CE.

(d) In purporting to carry investigation under the Code, Mr Benham failed to comply with the principles of natural justice and fairness in each of the following respects:

(i) He failed to give a copy of the complaint to Mr Vandervis.

(ii) He failed to divulge the terms of the complaint to Mr Vandervis in sufficient detail to enable him to understand what he was required to respond to.

(iii) He failed to tell Mr Vandervis of the witnesses he had interviewed or the statements made by witnesses.

(iv) He failed to give Mr Vandervis a proper opportunity to respond to allegations made against him in the course of the investigation.

Process – no proper appointment of the panel of independent investigators?

Mr Benham was not authorised to investigate because no panel had been properly appointed?

Method of making complaint under the Code?

(a) The complaint must be in writing.

(b) It must be forwarded to the Council CE.

(c) It can only be made by a councillor or the Council CE.

events in question and obviously did not witness the alleged behaviour or dealings on the part of Mr Vandervis with the staff member in question.

Natural justice and fairness of the investigation process?

I have undertaken a preliminary investigation into the complaint. As part of that I have spoken (by phone) to the staff member who has made the complaint. I have read her written statement of complaint. I have also spoken (by phone) to another staff member (from another department) who witnessed the latter part of the incident. I have also viewed the CCTV recording of the incident. I do note there is no sound associated with the CCTV footage.

It is clear from both the complainant and the witness, that the behaviour of the Councillor towards the complainant was aggressive, loud and intimidating. The complainant was very distressed and upset after the incident.

The witnesses’ view was the complainant responded remarkably calmly in what was a totally uncalled for verbal attack.

I have determined that the complaint is material and of sufficient substance that a full investigation is justified.

deficiencies here were in large measure cured by Mr Benham’s full investigation later and the Council decision which followed.

(a) First failure – Mr Vandervis was not provided with the complaint


Mr Vandervis says the CCTV footage confirms that he did not storm off but in fact paid for a different parking fine before leaving the Council offices at the time.

... Without exception, the people I had spoken to [who had witnessed the incident] (including a member of the public who was present) had the strong view his manner and voice was loud, aggressive and intimidating. I told him again, without exception, that all believed his behaviour was inappropriate.



  1. Meaden v Chief Executive of the New Zealand Fire Service Commission EmpC Christchurch CC26/98, 30 July 1998.

(b) Second failure – Mr Vandervis was not given sufficient details of the complaint to enable him to properly respond?

(c) Third failure – there was a failure to disclose witness statements to Mr Vandervis

(d) Fourth failure – Mr Vandervis had no proper opportunity to respond to the allegations

the time. The suggestion that he had no proper opportunity to respond to the allegations here, in my view, lacks substance. In fact, as I have outlined above, Mr Vandervis had at least two opportunities to do so – the first, when he had the chance to address Mr Benham in his interview with him, and the second, to convince the Council at its full Council meeting.

  1. In the transcript, perhaps not insignificantly, Mr Vandervis notes as his first point of the five points he outlines: “The claim here that I have tried to avoid a twelve dollar parking ticket is ridiculous”.
all the circumstances, it would be highly unlikely that any different decision to that made by the Council would be made on review.

Result

Costs





...................................................

Gendall J


Solicitors:

Anja Klinkert Lawyer, Dunedin, for Applicant

Anderson Lloyd, Dunedin, for First and Second Respondents


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