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Doig v Tower Insurance Ltd [2019] NZCA 107; [2021] 2 NZLR 127 (11 April 2019)

Last Updated: 17 October 2022

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IN THE COURT OF APPEAL OF NEW ZEALAND

I TE KŌTI PĪRA O AOTEAROA
CA37/2018
[2019] NZCA 107



BETWEEN

HAMISH PAUL DOIG AND KAREN RACHAEL DOIG
Appellants


AND

TOWER INSURANCE LIMITED
Respondent

Hearing:

20 November 2018

Court:

Kós P, Brown and Clifford JJ

Counsel:

S P Rennie and W A L Todd for Appellants
I J Thain and H L Hui for Respondent

Judgment:

11 April 2019 at 3 pm


JUDGMENT OF THE COURT

  1. The appeal is dismissed.
  2. The respondent is entitled to costs for a standard appeal, on a band A basis, together with usual disbursements.

____________________________________________________________________

REASONS OF THE COURT

(Given by Kós P)

Background

This is a waterfront investment, with my vendor’s firm intention to pass the baton and allow new purchasers to pursue and profit from a potential rebuild (Tower insurance). ...

EQ damage will not affect your enjoyment now, vendors walking away and willing to let forward thinking purchasers reap the rewards and benefits of a full potential rebuild.

The vendor has lodged a claim with EQC and/or its insurer with respect to damage to the property following the recent earthquakes, and will assign the claim to the purchaser on settlement. If the claim is settled by EQC and/or its insurer prior to the settlement date, the vendor shall:

  1. Provide the purchaser with all documentation in relation to the claim and the settlement of the claim; and
  2. At settlement will credit the purchaser with the amount received from the claim.

The vendor will assign any claim(s) made to EQC or its insurer by the vendor relating to damage to the property from earthquakes or aftershocks, including 4 September 2010 and after, to the purchaser at settlement. ...

... The vendor will forthwith provide details of all insurance policies held in respect of the property and will keep such policies current pending settlement.

We act for the prospective purchaser of the above property. We have been advised that although Stream will deal with the actual completion of the work required under the claims, our queries in relation to any new insurance to be taken by our client and how these claims will be dealt with, is something you would deal with.

There are three claims lodged with Tower, as recorded above. All three claims have been lodged in relation to the driveway, fences, pool and paths.

On behalf of our client, could you please advise as follows:

  1. If for any reason the EQC repairs to be completed on the actual dwelling, end up over cap, does Tower automatically pick up the claim or should a claim be lodged now by the vendor, to cover this scenario. We understand that presently, EQC are saying that the repair work will be covered under the three EQC claims which have been lodged.
  2. If the above scenario were to occur, would Tower cover the damage under its existing full replacement cover, i.e. any repair work required over and above the EQC caps would be covered fully by Tower as per the current full replacement policy held by the vendor.
  3. With regard to the three existing Tower Insurance claims:
    1. Does Tower agree to the three claims being assigned to our client (providing the purchase is confirmed).
    2. Upon assignment of the claims, will Tower agree to complete all required work under the claims on ‘full replacement terms’ as per the terms of the current policy with the vendors.

... I can discuss generic claim process with you, but until we receive a deed of assignment which confirms the current owners have agreed to pass open claims over to the new owners, I am unable to confirm any specifics with you... Furthermore, any questions concerning the transfer of policy need to be discussed with our sales team – this is not my department, but they can be contacted on 0800 808 808 if you would like to discuss the transferring of the policy from the current owners to the new.

I can confirm that if the EQC repairs are deemed over cap, it is TOWER’s liability to repair the dwelling. The new owners would not be required to lodge an additional claim as the damages to the property were incurred under the previous owners policy and these claims will remain open until the damages in relation to those earthquake events are rectified. This is why we require a deed of assignment which confirms that the old owners agree to sign any right to the open claims over to the new. All settlement will be based on the previous owners policy including their policy cover and excess.

As stated above, I cannot agree to the claims being transferred to your client until we receive a deed of assignment. However, supposing we do receive the deed of assignment, all settlement is based on the previous owners policy details as this is the policy which was in place at the time of the earthquakes. If there is another earthquake event, those damages would be lodged under the new owners policy and progressed according to their policy type. ...

... At this stage the open claims for [the property] have fallen below the EQC cap totals across the three events. ... If, as you suggested, it is discovered that the cost to repair the house is more than initially thought as a result of the verdict on the land, then TOWER will regain responsibility of the repair if the caps are breached.

Until that point we will be assessing the damages to the hard landscaping and settling claims based on the current owners policy. The current owner’s policy is a full replacement policy with an excess of $250 which is applicable for each claim lodged. Once a deed of assignment is received, any settlement decisions will be negotiated with the new owners.

If you have any further questions let me know.

I understood Tower was confirming it would continue the replacement cover for the damage caused by the earthquakes. I subsequently instructed [my solicitors] to confirm the Agreement on 20 November 2012 in reliance on Tower’s confirmation in the email.

We are not bound to:

“Present day value” was, in effect, indemnity value. It followed that only indemnity value would be payable until rebuild or repair was in fact elected and effected. “You” was the person(s) named in the policy. That is, the Bradburys.

Claim

... if the EQC repairs are deemed over cap, it is TOWER’s liability to repair the dwelling. The new owners would not be required to lodge an additional claim as the damages to the property were incurred under the previous owners policy and these claims will remain open until the damages in relation to those earthquake events are rectified. ... All settlement will be based on the previous owners policy including their policy cover and excess.

Judgment appealed

  1. Applying the decision of this Court in Wilson Parking New Zealand Ltd v Fanshawe 136 Ltd, Mander J directed himself thus:[5]

The elements required to establish an estoppel are clear and not in dispute:

(a) a belief or expectation by [A] has been created or encouraged by words or conduct by [B];

(b) to the extent an express representation is relied upon, it is clearly and unequivocally expressed;

(c) [A] reasonably relied to its detriment on the representation; and

(d) it would be unconscionable for [B] to depart from the belief or expectation.

Importantly, the onus is on the Doigs to demonstrate their detriment. They relied simply on an unfulfilled promise as proof of that element. That is insufficient, and in the absence of having adduced evidence to demonstrate the detriment they have or will incur as a result of their “deserted expectation”, their claim must fail.

The Bryant decision

The assignment after the fire could not make the purchasers retrospectively the insured at the time of the fire. They could acquire no more than whatever assignable rights had accrued to the insured before the assignment. But the right to replace under the excess of indemnity clause was personal to the insured. As stipulated in special condition (ii), if the insured was unable or unwilling to effect reinstatement or replacement of the property, the insurer was under no liability in respect of this item of insurance.

Issues on appeal

(a) Issue 1: Was a clear and unequivocal representation made by Tower?

(b) Issue 2: Had the Doigs changed their position adversely in reliance on the representation?

(c) Issue 3: Did the Judge err in his conclusion on interest?

Issue 1: Was a clear and unequivocal representation made by Tower?

Analysis

Conclusion

Issue 2: Had the Doigs changed their position adversely in reliance on the representation by Tower?

Analysis

If the confirmation had not been given by Tower, then we would not have settled with the vendors simply because they would not have been providing the assignment of the claims we intended to receive under the agreement and as promoted by the vendors.

The difficulty with that claim is the lack of evidential or legal support for the asserted right to cancel. As noted earlier, the only pre-contractual communication from the vendors was the advertisement quoted at [4]. It does not appear to amount to an actionable representation as to assignability of replacement cover. At most it amounts to a statement of belief as to a matter of law. It is insufficient that the belief is wrong; so long as the belief is honestly held, it is not[32]ctionable.32 The Doigs did not sue the Bradburys, and Mr Doig did not think they [33]uld do so.33 There was no evidence from the Bradburys that they would, in the circumstances, have conceded a right to cancel the contract. The assertion that the Doigs could have refused to settle, and have thereby changed their position, is unsustainable on the evidence.

... If it were correct [that denial of the benefit represented amounted to detriment], the requirement for detriment in a claim for estoppel would be nugatory, because in every case where a claimant advances a claim based on estoppel, he will, virtually by definition, be better off if the estoppel is established than if it is not: otherwise he would not be raising an estoppel.

As a matter of policy, such an approach would grossly enlarge equitable estoppel and subsume the proper role of contract in constraining actionable obligation. All extra‑contractual assurances would become actionable, regardless either of consideration or a true change of position justifying equitable intervention.

Conclusion

Issue 3: Did the Judge err in his conclusion on interest?

Analysis

We will pay the difference between the amount paid under EQCover and the sum insured shown in the certificate of insurance... We will extend your policy to cover those parts of the house [not covered by the Earthquake Commission Act 1993].

It was what is commonly called “top-up cover”, over and above the EQC statutory obligation. Tower’s obligation to pay is triggered by EQC making payment. Some policies state that expressly, but in this case it is plainly implicit in these policy terms.[38] Until that point, Tower’s obligation was contingent only. By no means could the delay between EQC’s July 2016 notification to payment being tendered in November 2016 be said to be unlawful and in breach of the insurer’s obligation. Tower was not in breach of obligation in making payment in November 2016.

Conclusion

Result






Solicitors:
Rhodes & Co, Christchurch for Appellants
DLA Piper, Auckland for Respondent


[1] Bryant v Primary Industries Insurance Co Ltd [1990] 2 NZLR 142 (CA). We discuss this decision below at [28][29].

[2] Doig v Tower Insurance Ltd [2017] NZHC 2997, [2018] 2 NZLR 677 [HC judgment].

[3] Question 3 on the other hand dealt with the Tower claims, which were for the landscape items: see [8] above.

[4] This was based on indemnity value less the EQC payments totalling $191,659 and the $750 excess.

  1. [5] HC judgment, above n 2, at [15], citing Wilson Parking New Zealand Ltd v Fanshawe 136 Ltd [2014] NZCA 407, [2014] 3 NZLR 567 at [44].

[6] At [21].

[7] At [22].

[8] At [24].

[9] Bryant, above n 1.

[10] HC judgment, above n 2, at [26].

[11] At [36].

[12] At [65].

[13] At [42].

[14] At [43].

[15] After crediting the $191,659 paid to them by EQC and the $583,090 paid by Tower.

[16] HC judgment, above n 2, at [61].

[17] At [63].

[18] At [65].

[19] At [73].

[20] At [74].

[21] At [75].

[22] At [11]–[14], [24] and [26].

[23] It seems the purchaser paid a separate sum for the assignment: Bryant, above n 1, at 143.

[24] At 145.

[25] Xu v IAG New Zealand Ltd [2018] NZCA 149 at [15], [19].

[26] At [15].

[27] At [21].

[28] At [23].

[29] Above n 25.

[30] Wilson Parking, above n 5, at [44].

[31] The Judge also took that view: HC judgment, above n 2, at [25].

[32] See Tompkins v Wensley Developments The Marina Ltd (in liq) [2012] NZHC 1863; and Jeremy Finn, Stephen Todd and Matthew Barber Burrows Finn & Todd on the Law of Contract in New Zealand (6th ed, LexisNexis, Wellington, 2018) at 375.

[33] See [39] above.

[34] See [25] above.

[35] Commonwealth of Australia v Verwayen (1990) 170 CLR 394 (HCA) at 429 per Brennan J; and Andrew Butler (ed) Equity & Trusts in New Zealand (2nd ed, Thomson Reuters, Wellington, 2009) at 616.

[36] Riches v Hogben [1985] 2 Qd R 292 (QSC); approved in Giumelli v Giumelli [1999] HCA 10, (1999) 196 CLR 101 at [35]; and in Wilson Parking, above n 5, at [92].

[37] Steria Ltd v Hutchison [2006] EWCA Civ 1551, [2007] ICR 445 at [125].

[38] Firm PI 1 Ltd v Zurich Australian Insurance Ltd T/A Zurich New Zealand [2014] NZSC 147, [2015] 1 NZLR 432 at [14] per Elias CJ (but accepted implicitly by the majority also); and Jarden v Lumley General Insurance (NZ) Ltd [2016] NZCA 193, (2016) 19 ANZ Insurance Cases 62‑077 at [22]. Compare also Jarden v Lumley General Insurance (NZ) Ltd [2015] NZHC 1427, (2015) 18 ANZ Insurance Cases 62-077 at [14] and [18]; and C & S Kelly Properties Ltd v Earthquake Commission [2015] NZHC 1690 at [9] and [11], where the policy expressly stated that cover would only engage after EQC making payment.

[39] Clarkson v Whangamata Metal Supplies Ltd [2007] NZCA 590, [2008] 3 NZLR 31.

[40] Van Limberg v Earthquake Commission [2014] NZHC 502 at [10].


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