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High Court of New Zealand Decisions |
Last Updated: 31 January 2018
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IN THE HIGH COURT OF NEW ZEALAND WELLINGTON REGISTRY
CIV 2015-485-090 [2015] NZHC 2067
BETWEEN
|
DIANE LESLEY SINCLAIR
Plaintiff
|
AND
|
NEW ZEALAND RACING BOARD Defendant
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Hearing:
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8 June 2015
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Counsel:
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J T Burley for Plaintiff
R J Gordon and J R Caldwell for Defendant
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Judgment:
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28 August 2015
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JUDGMENT OF BROWN
J
SINCLAIR v NZ RACING BOARD [2015] NZHC 2067 [28 August 2015]
Table of Contents
Paragraph No.
Introduction [1] Striking out principles [4] The pleadings [6] The statement of claim [6]
The strike out application [14] The nature of the claim [17] The statutory context [22] Subsequent clarification of confusion at the hearing [30] A point of factual dispute [40] Methodology for determining whether a duty of care exists [45]
Foreseeability
[50]
Proximity [54] Australian decisions [56] English authority [61] A duty to protect others from a third party’s actions [69] The Board’s control over Mr Monk [73] The relationship between the Board and the plaintiff [79]
Policy considerations [92] Causation [99] Disposition [106]
Introduction
[1] The plaintiff, who described herself as a
middle-aged, emotionally vulnerable, financially independent single
woman,1 formed a friendship with Leicester Monk in early 2010,
unaware that he was a fraudster and a problem gambler. Over a
period of
approximately one year2 he prevailed upon her to lend him a total of
$141,080 in 86 separate transactions which it is alleged he spent in betting on
horse
races either by telephone or at various of the Board’s
venues.
[2] The plaintiff sues the Board for reimbursement of the sum which she
lent to Mr Monk, for damages for mental distress and
for exemplary damages,
contending that the Board was negligent in failing to exercise reasonable care
by excluding Mr Monk from all
types of betting in the knowledge that he was a
problem gambler and had defrauded others to obtain funds to fund his gambling
habit.
[3] The Board applies to strike out the plaintiff ’s claim on the
ground that it discloses no reasonably arguable cause
of action against it.
While acknowledging that the single pleaded negligence cause of action is novel,
the plaintiff resists the
application, maintaining that her claim is reasonably
arguable.
Striking out principles
[4] It is common ground that the following principles
apply:3
(a) Pleaded facts, whether or not admitted, are assumed to be
true;
(b) The cause of action must be clearly untenable, that is, it
cannot succeed;
(c) The jurisdiction to strike out is to be exercised sparingly and only in
clear cases;
1 Statement of claim para 79: see [8] below.
2 Between 22 March 2010 and 29 March 2011: Statement of claim para 12.
3 Attorney-General v Prince & Gardner [1998] 1 NZLR 262 (CA) at 267.
(d) That said, the jurisdiction is not excluded by the need to
decide difficult questions of law, which may require extensive
argument;
and
(e) The Court should be slow to strike out claims in developing areas of
law.
[5] Describing those as the principles applicable “in more
usual cases”, the plaintiff emphasises that
the Court will be reluctant
to strike out where the claim arises in a developing area of the law and where a
duty of care is alleged
in a new situation, drawing attention to the observation
of Elias CJ and Anderson J in Couch v
Attorney-General:4
Particular care is required in areas where the law is confused or
developing.
The pleadings
The statement of claim
[6] Although a solitary cause of action is pleaded, the statement of
claim is a substantial document, spanning 40 pages and
comprising 150
paragraphs. While the key paragraphs are set out in full below, I will
endeavour to capture the balance of the pleading
in summary form.
[7] After some introductory paragraphs referring to the statutory
functions and income sources of the Board (paras 2–6),
the statement of
claim addresses matters under the following headings:
(a) the background/material facts (paras 7–32);
(b) Mr Monk’s history of criminal offending and the Board’s
knowledge
of his use of fraudulently acquired betting funds (paras 33–50);
(c) credit betting incident at Karangahape Road TAB branch in 2002
(paras 51–65);
4 Couch v Attorney-General [2008] NZSC 4, [2008] 3 NZLR 725 at [33].
(d) the Board’s monitoring of betting activities (paras
66–78).
[8] Then, under the heading “Special relationship between
the Plaintiff and
Board and the resulting risk to the Plaintiff”, paras 79–81
read:
79. At the time of her initial encounter with LM in March 2010,
the Plaintiff was a middle aged, emotionally vulnerable,
financially independent
single woman, as had been prior victims of LM, including Elaine
Dallimore, Margaret Wood,
Margaret Hawkins, Lucy Smith and Jennifer
Parsons, a number of whom, in addition to the Plaintiff, including
Elaine Dallimore,
Margaret Wood and Jennifer Parsons, were also
complainants to Police which resulted in LM’s most recent conviction in
February 2013.
80. As an older well-educated single man, with a long history of criminal
offending for fraud, LM used his charm and intelligence
to lure unsuspecting
female victims, including the Plaintiff, into various fraudulent schemes to fuel
his problem gambling habit.
81. Prior to his imprisonment in February 2013, LM was a
recidivist self-confessed problem gambler which the Defendant
knew, or ought to
have known, well before Mr Monk’s initial contact with the
Plaintiff in March 2010. The Defendant
also had knowledge of LM’s long
history of criminal offending, and that he had used illegally obtained
funds from credit
betting facilities extended to him in breach of the HP&M
Policy (after December 2007) to bet, and was reckless in that knowledge.
The
Defendant also knew that LM had been imprisoned for fraud.
[9] Following para 82, which addresses in significant detail why the
plaintiff was the subject of a distinct and special risk
of being harmed by Mr
Monk, paras 83-85 state:
83. LM’s ability to continue betting, even as a self-confessed
problem gambler after 2002, made the Plaintiff a predictable
target for LM given
his propensity to obtain money to fund his problem gambling from persons with
the same characteristics/interests
as himself, including the Plaintiff, over an
extended period of time. Anyone with these same characteristics and interests,
including
the Plaintiff, was at greater risk than members of the general public,
given their increased vulnerability in light of LM’s
modus operandi for
offending by using his charm, intelligence and persuasion in a dishonest and
criminal way.
84. The Defendant, through the owner/operators engaged by the TAB to run the Defendant’s betting venues that were most frequently attended by LM, had sufficient power and ability to control LM’s betting activities in a way that would have prevented the harm which the Plaintiff eventually suffered at his hands, thereby creating a special
relationship not only between the Defendant and the Plaintiff but also
between the Defendant and LM.
85. Over time, and in particular after the Karangahape Road incident, the
Defendant was in possession of further information which
confirmed that LM had
encouraged breaches of the Defendant’s own policy prohibiting credit
betting by its staff and contracted
agents, because he did not have the funds to
place cash bets from time to time. This breach was foreseeable by the
Defendant as
likely to cause harm to the Plaintiff as a member of the class of
persons pleaded in paragraphs 79 and 80, thereby satisfying the
requisite
proximity between the Plaintiff and the Defendant.
[10] With reference to the “characteristics/interests”
referred to in para 83, para 32 alleges that the plaintiff
and Mr Monk had a
common interest in various sports, including rugby and cricket, as well as in
English literature, which shared
interests Mr Monk deliberately exploited
throughout the entire period that he received money from the
plaintiff.
[11] There then follows the pleading of the duty of care claimed to be
owed to the plaintiff:
86. Given the specific nature of the risk which LM posed to the Plaintiff
in light of his numerous convictions for fraud, and
where he had defrauded the
Defendant itself on at least two occasions known to the Defendant in 1988 and
2002, the Defendant (having
the ability to eliminate that risk) had a duty of
care to the Plaintiff, the fulfilment of which required the reasonable and
consistent
exercise of the Defendant’s power and capability to control
LM’s problem gambling activities.
87. In particular, the discussion between LM and Mr Alpe for the
Defendant immediately following the Karangahape
Road incident regarding
LM’s admitted problem gambling, and between Mr Alpe and Rosemary Ayers in
2008 at the commencement
of the Police’s formal investigation of LM
following multiple complaints of fraud as pleaded in paragraphs 33 to 34,
significantly
heightened the obligation on the Defendant to take appropriate
steps at that time to control LM’s problem gambling, including
prohibiting
him from all betting well before it did on 22 June 2011.
88. In all the foregoing circumstances the Defendant was in a special relationship to the delineated class described in paragraph 79, including the Plaintiff, and as a consequence, owed the Plaintiff a duty of care to prevent the harm suffered by her arising from the foreseeable criminal conduct of LM, that was not owed to members of the general public.
89. The principal responsibility of the Defendant to have protected the Plaintiff from harm, including the economic harm caused to her by LM as a direct result of his continued criminal offending against her (and others) derived from the Defendant’s capacity to control LM’s betting activities in response to LM’s problem gambling, which the Defendant was directly responsible for controlling by any of the means pleaded in paragraphs 62, 66 and 67 in the performance of its statutory responsibilities pleaded in paragraphs 97 to 123 and 129 to
130 below.
[12] Reverting to the summary description, the statement of claim then addresses: (a) Breach of duty of care by the Board (para 90);
(b) Causation (para 91);
(c) Policy factors in favour of recognition of the Board’s duty of care
to
the plaintiff:
(i) The legislative environment (paras 92–106) ;
|
(ii) The Gambling Act 2003 (paras 107–131);
|
|
(d)
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Assumed responsibility and the Board’s control
(paras 132–143);
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over Mr Monk
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(e)
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Exemplary damages (paras 144–147);
|
|
(f)
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General/aggravated damages (paras 148–149).
|
|
[13] The pleading concludes with the cause of action:
Cause of Action: Negligence
150. The Plaintiff repeats paragraphs 1 to 91 and says that the Defendant was negligent in failing to exercise reasonable care by excluding LM from all types of betting in the knowledge that he was a problem gambler and had defrauded a number of individuals, including the Plaintiff, to obtain funds to fund his gambling habit. The Defendant owed the Plaintiff a duty of care as pleaded in paragraphs 86 to 89 which the Defendant breached therefore causing harm including economic harm to the Plaintiff.
The strike out application
[14] The primary focus of the Board’s application was its
contention that it owed no duty of care to the plaintiff. In
addition, however,
it contended that on the issue of causation there were insurmountable hurdles to
the plaintiff’s claim.
[15] Furthermore the Board observed that, where a duty of care (and
breach of the same) can be established as well as the necessary
causation, there
may still be consequences for which the Board should not reasonably be held
liable. However the Board recognised
that the several issues which it raised in
the context of remoteness of loss could not be answered in a strike out
context.
[16] Consequently the main focus of argument was on the existence of a
duty of care with absence of causation advanced as a second
challenge to the
establishment of a reasonably arguable cause of action.
The nature of the claim
[17] The statement of claim does not allege that there was any
communication between the plaintiff and the Board or any other
conduct on the
part of the Board vis-à-vis the plaintiff which would invite the
conclusion that there was a voluntary assumption
of responsibility by the Board
for loss suffered by the plaintiff through the actions of third parties. A
reference to “assumed
responsibility” appears in the statement of
claim only in para 132 which states:
As pleaded in paragraph 89, the Defendant specifically assumed
responsibility to ensure that its statutory functions
as prescribed in Section 9
of the Racing Act were appropriately delivered ultimately for the benefit of the
Plaintiff as a member
of the group of people who were the subject of the
distinct and special risk of suffering harm of the kind the Plaintiff suffered
at the hands of LM.
[18] The statutory footing of the claim was apparent from Mr
Burley’s helpful
encapsulation of the claim in his written submissions:
The overlay application of public policy considerations in determining whether a common law duty of care in respect of the actions and/or omissions of a public body exists, submit, on a case to case basis, is also a feature of the Supreme Court’s deliberations in Couch, and is clearly relevant to the contended duty of care in this case, particularly in light of
broader view expressed by the President and Anderson J as to the width of the
class of potentially affected people of (sic) statutory
responsibilities are
negligently discharged in terms of foreseeability of risk, where the public body
is performing a role for the
benefit of the community at large, and in cases
where the actions of a third party are the immediate cause of the
plaintiff’s
loss.
[19] It is well-established now that a duty of care may arise through the
exercise or existence of statutory duties or powers.
They may create a
sufficient relationship between the statutory authority and a person suffering
harm as a result.5
[20] With reference to the statutory imposition of responsibility the
minority in
Couch commented as follows:6
[62] Liability in negligence arises where a defendant has assumed a
responsibility to protect the plaintiff from injury, including
at the hands of a
third party. Such assumption of responsibility is illustrated by the case
where a decorator failed to follow
instructions to lock the door when he left
the house where he was working, leaving it vulnerable to burglary. If
voluntary assumption
of responsibility can give rise to sufficient proximity, it
would seem odd if statutory imposition of responsibility is
wholly
irrelevant to the judgment whether there is a duty of care. We do not think it
can be. In some cases such responsibility
may be determinative. In others it
may be simply one of the circumstances to be weighed. Key to the ultimate
assessment will be
the purpose of the statute and the ability of individuals to
protect themselves from harm of the sort suffered.
...
[65] ... We accept that proximity between a statutory body and a plaintiff
who has suffered harm is not readily to be assumed whenever
statutory duties and
powers could reasonably have been used to avoid foreseeable loss. But the
statutory obligation is we think
highly relevant to the judgment of sufficient
proximity between plaintiff and statutory authority to give rise to an
actionable duty
of care. And in some cases, particularly those where
individuals cannot reasonably protect themselves from risk which a statutory
body has a duty to abate or manage, we consider that sufficient proximity may
well follow from the statutory obligations.
5 Couch v Attorney-General, n 4 above, at [60]. However, as Mr Burley emphasised with reference to his point at [5] above, the minority in Couch noted at [33] that in both X (Minors) v Bedfordshire County Council [1995] UKHL 9; [1995] 2 AC 633 (HL) and Barrett v Enfield London Borough Council [2001] 2 AC 550 (HL) liability in negligence for the exercise or non-exercise of a statutory duty or power was identified as a confused and developing area of law in respect of which particular care is required in entertaining a strike out application.
6 Couch v Attorney-General, above n 4 (citations omitted).
[21] Paragraph 897 of the pleading of the asserted duty of
care specifically alleges a responsibility on the part of the Board for the
control of Mr
Monk’s problem gambling in the performance of statutory
responsibilities pleaded in paras 97 to 123 and 129 to 130.
The statutory context
[22] The Board is a statutory body established under s 7 of the Racing
Act 2003 having three objectives:8
(a) to promote the racing industry; and
(b) to facilitate and promote racing betting and sports betting;
and
(c) to maximise its profits for the long-term benefit of New Zealand
racing.
[23] The functions of the Board set out in s 9 include:
(a) to develop policies that are conducive to the overall economic
development of the racing industry, and the economic well-being
of people who,
and organisations which, derive their livelihoods from racing:
(b) ...
(c) to conduct racing betting and sports betting, and make rules
relating to betting, under Part 6:
(d) to distribute funds obtained from betting to the racing codes in
accordance with sections 16 and 17:
(e) ...
(f) to develop or implement, or arrange for the development or
implementation of, programmes for the purposes of reducing
problem
gambling and minimising the effects of that gambling:
(g) ...
7 At [11] above.
8 Racing Act 2003, s 8.
(h) to use its resources, including financial, technical,
physical, and human resources, for purposes that, in the
opinion of the Board,
will directly or indirectly benefit New Zealand racing:
...
In carrying out its functions the Board must exhibit a sense of social
responsibility by having regard to the interests of the community
in which it
operates.9
[24] Section 52 of the Racing Act empowers the Board to make (and to
alter and revoke) rules providing for the establishment of
a system of racing
betting and providing for any matter relating to the conduct and operation of
racing betting by the Board. Section
65 provides that the Board or any racing
club may refuse to accept all or any part of a bet without giving any reason for
doing so.
[25] Part 6B of the Racing Act 2003 headed “Harm prevention and
minimisation” was introduced in 2003.10 It provides for the
payment by the Board of a problem gambling levy in accordance with ss
317–325 of the Gambling Act 2003.11
[26] Part 6B includes several provisions empowering the making of
regulations. The first such provision is s 65F which empowers
the making of
regulations for purposes including:
(d) requiring the Board to provide problem gambling awareness training
for employees involved in supervising racing betting
and sports betting
at Board venues; and
(f) prescribing any other requirements relating to harm prevention
or minimisation.
9 Racing Act 2003, s 9(3)(b).
10 By the Gambling Act 2003.
11 Section 65I.
[27] Definitions of “harm” and “problem gambler” were
included in s 5(1), by means of cross references to
the Gambling Act 2003,
namely:
harm–
(a) means harm or distress of any kind arising from, or caused or
exacerbated by, a person’s gambling; and
(b) includes personal, social, or economic harm suffered–
(i) by the person; or
(ii) the person’s spouse, partner, family, whanau, or wider
community; or
(iii) in the workplace; or
(iv) by society at large
problem gambler means a person whose gambling causes harm or may
cause harm
[28] The Racing (Harm Prevention and Minimisation) Regulations 2004 include
the following provisions:
5 Requirement to provide information about problem gambling
The Board must, at each Board venue, display signage that is clearly visible
to players that–
(a) encourages players to gamble only at levels they can afford; and
(b) contains advice about how to seek assistance for problem
gambling.
6 Requirement to provide problem gambling awareness training
(1) The Board must provide problem gambling awareness training to each
employee who is involved in supervising racing
betting or sports betting
at a Board venue.
(2) As a minimum, the training referred to in subclause (1) must
enable the employee to whom the training has been provided
to–
(a) approach a player that the employee has reasonable grounds to
believe may be experiencing difficulties relating to gambling:
(b) provide information to a player about the characteristics of problem gambling (including recognised signs of problem gambling):
(c) provide information to a player about the potential risks and
consequences of problem gambling:
(d) provide information to a player about how to access problem gambling
services:
(e) remind a player that the Board may refuse to accept a bet under section
65 of the Act.
[29] Part 6B also includes s 65G (Regulations relating to
admission to and exclusion from Board venues) and s 65H
(Regulations
relating to exclusion of problem gamblers from Board venues and race
courses). However no regulations have been
promulgated under either
section.
Subsequent clarification of confusion at the hearing
[30] At the hearing there was a degree of confusion concerning the nature
of the
Board’s power to exclude identified problem gamblers at the material
time.
[31] The confusion related first to the Board’s Harm Prevention and
Minimisation Policy (“HP&M Policy”)
which first came into
effect in December 2007. The alleged salient features of the HP&M
Policy, which are recited at
para 49 of the statement of claim, included para
4.6 in the following terms:
An exclusion order must be issued, under section 310 of the
Gambling Act 2003, to a self-identified problem gambler who
makes a request for
the issue of such an order. An exclusion order must be issued under section 309
of the Gambling Act to any person
identified under that section as a problem
gambler.
There was uncertainty as to the date at which that paragraph was introduced
into the
HP&M Policy wording.
[32] The second aspect of the confusion arose from the reference in para
89 of the statement of claim to the Board’s means
of controlling problem
gambling as alleged in para 62, namely:
62. Pursuant to [the HP&M] Policy, an Exclusion Order must be issued under Section 309 of the Gambling Act to any person identified as a “problem gambler”. Customers of the Defendant can also elect to be excluded on request for the issue of such an Order under Section 310 of the Gambling Act.
[33] The confusion was compounded by the fact that a document
headed “Exclusion Order” was issued to Mr
Monk by the Board on 17
January 2012 in the following terms:12
In accordance with: (delete one)
• Section 310 (self-exclusion);
of the Gambling Act 2003, this notice serves as advice that you are not
permitted to enter the gambling area of the
premises known
as TAB FLATBUSH situated at UNIT 18, 302 TE IRIRANGI DRIVE, FLATBUSH, MANUKAU
for a period of 24 months (3 months
– 2 years), effective from the date of
this notice.
[34] Previously on 22 June 201113 the Board had sent a letter
to Mr Monk stating:
Due to your public admission of Problem Gambling issues the New Zealand
Racing Board has made a decision that we no longer wish to
accept any business
from you.
To this end we will be taking steps to prevent you from being served at our
TAB outlets and also from operating any future betting accounts.
Enclosed with this letter are details of Problem Gambling support providers.
We encourage you to avail yourself of their assistance.
[35] Leave was reserved to file supplementary submissions on two
matters:
(a) the content of the HP&M Policy that preceded the September 2012
version; and
(b) the basis on which at the material time the Board could avail
itself of the exclusion mechanism for identified problem gamblers
reflected in
the 17 January 2012 Exclusion Order.
[36] Four versions of the HP&M Policy were in evidence, dated December 2007, June 2010, August 2011 and September 2012. It was the third of those versions14
which first made specific mention of ss 309 and 310 of the Gambling
Act.
12 Referred to at para 42 of the statement of claim.
13 Recited at para 41 of the statement of claim.
14 Subsequent to the period of the plaintiff ’s advances: see n 2 above.
[37] Section 309 and 310 give certain powers for the exclusion
of identified problem gamblers from the gambling areas
of Class 4 venues or
casino venues.15 In his memorandum of 18 June 2015 Mr Gordon
explained:
6. Racing betting and sports betting are not Class 4 gambling.
(Nor, self-evidently, are TABs categorised as casinos).
As such, the short
answer is that section 309 and section 310 of the Gambling Act were not (and
are not) effective to empower
the Board to “prohibit [Mr Monk]
from all forms of betting” – which is the essential breach of
the alleged duty of care that is being asserted by Ms Sinclair (refer paragraphs
76, 87, 90.1, 90.2 and 143 of the statement of claim). Simply put, Part 4,
sub-part 2 of the Gambling Act does not have broader application
that goes
beyond Class 4 gambling, or casinos.
7. In addition to this answer, however, some further detail also
seems potentially relevant (and in the interests of completeness
is added here).
The Board has historically had some gaming machines located in defined
Class 4 areas within some of its TAB
Branches and TAB Agencies. Historically,
those machines were owned and operated by community trusts (being the Lion
Foundation
and the Trusts Charitable Foundation). The relevant gaming trust
held the Class 4 operator’s licence under the Gambling Act,
and it also
held the individual venue licences for those areas within TAB premises where its
gaming machines were located. However,
the venue managers were either Board
employees (in the case of TAB Branches) or employees of the relevant agency
(in the
case of TAB Agencies).
8. In 2011, the Board made application to the Secretary for Internal Affairs for a Class 4 operator’s licence, so as to be able to conduct such gambling in its own right. That application was approved on
9 August 2011. The Board currently has defined Class 4 gambling areas located within 35 of its TAB venues (and it now holds the individual venue licences for the same). The TAB Agency located at Flatbush is one such venue.
9. As matters stood at the time of the “Exclusion Order”
document (which was on 17 January 2012), section
309 of the Act would
appear to have been the more correct route for any issue of an exclusion
order to Mr Monk – i.e.
the venue manager would by then have had
“reasonable grounds to believe” he was a problem
gambler. That said, even if the powers of exclusion in section 309 and section
310 of the Gambling Act
were potentially available prior to 9 August 2011
(i.e. because a particular venue manager was employed by the Board
(which would not be the case for TAB Agencies)), those exclusion
powers:
(a) Could only have potential application in respect of the
minority of TAB venues where “pokie” machines
were installed and
such Class 4 gambling occurred; and
15 Class 4 gambling involves the use of gaming (or “pokie”) machines.
(b) Only applied to the Class 4 “gambling area” (as defined in
section 4 of the Gambling Act) within such a venue.
[38] Mr Burley filed a reply submission dated 24 June 2015 to which Mr
Gordon took objection in a further memorandum dated 25
June 2015 on the grounds
that the reply went beyond the limits of the leave reserved. I do not find it
necessary to rule on that
exchange.
[39] Suffice to say that, with the benefit of clarification, it is
apparent that at the point in time prior to the period
when the
plaintiff formed a relationship with Mr Monk and made the several advances
of funds to him:
(a) the Board had the power to refuse to accept a
bet;16
(b) the Board had the obligations imposed by regs 5 and 6 of the Racing
(Harm Prevention and Minimisation) Regulations 2004;17
(c) the Board had adopted an HP&M Policy which included taking
action as required regarding problem gamblers, including
the exclusion of
customers from Board outlets and refusing to accept bets from
customers;
(d) in relation only to Class 4 gambling areas, the Board had the power
to issue exclusion orders under ss 309 and 310 of the
Gambling Act.
A point of factual dispute
[40] Another of the means of control alleged to have been available to
the Board was detailed in para 66 which reads:18
66. In addition to on-site CCTV cameras operated by the Defendant at
its retail outlets for the purposes of the HP&M Policy,
the Defendant also
operates a “red flags” system to alert TAB outlet management
to the activities of potential problem gamblers, in live time. Footage from
the CCTV
cameras is monitored from the Defendant’s Head Office in
Wellington on a daily basis, with alerts being brought up
16 Section 65 at [24] above.
17 At [28] above.
18 And the subject of cross-reference in para 89 at [11] above.
automatically when bets of $1,000 or more, at a time, are placed. The red
flags system involves telephone contact being made with
the branch on
activation of the alert, or where the CCTV cameras identify large
betters, again in real time.
[41] While accepting that in a strike out application the Court proceeds
on the assumption that allegations contained in a statement
of claim can be
proven, the Board submitted that the Court is not prevented from striking out a
case involving a disputed factual
matter where the factual assertion is so
clearly untenable that it can have no prospect of success, citing
Attorney-General v McVeagh.19 The Court of Appeal there
recognised the possibility that an essential factual allegation might be so
demonstrably contrary to indisputable
fact that the matter ought not to be
allowed to proceed further.
[42] The Board observed that the assertion in para 66 was made
notwithstanding that the plaintiff had never been privy to the
Board’s
confidential wagering or CCTV security systems. In reliance on an affidavit of
the Board’s Head of Investigation,
Risk and Assurance, Mr Gordon submitted
that the Board does not have the technical capability sought to be attributed to
it. In
particular it was submitted that the Board does not use the CCTV
coverage available to it for the purpose contended in the pleading.
[43] For the plaintiff Mr Burley maintained that the CCTV camera capacity
was a live evidential issue for trial and that the Court
should not proceed upon
the basis proposed by the Board.
[44] It may be that the plaintiff has a somewhat optimistic view of the capability of the Board’s CCTV camera facility. However I accept Mr Burley’s submission that it is not appropriate to consider the strike out of the plaintiff’s claim on the basis of a finding against her on a contested evidential issue. Consequently I decline to
proceed as Mr Gordon
proposed.
19 Attorney-General v McVeagh [1995] 1 NZLR 558 (CA) at 566.
Methodology for determining whether a duty of care exists
[45] The Board submitted that the courts have found it helpful to
divide the inquiry, whether a duty of care might arise
in a novel situation,
into two stages:20
(a) whether the Board should reasonably have foreseen injury to his or
her “neighbour” in the sense of a person
who is closely and
proximately affected by the Board’s own conduct; and
(b) any broader policy considerations which ought to negate or limit
the scope of the alleged duty of care (or the class of
persons to whom the
alleged duty is said to be owed).
[46] That analysis now needs to be read in the light of the judgment of
Blanchard, McGrath and William Young JJ in North Shore City Council v
Attorney-General, in particular the section headed “Duty of care -
methodology”.21 That judgment reviewed the relevant history,
including:
(a) the two stage formulation in Anns v Merton London
Borough
Council;22
(b) the change in the United Kingdom in Caparo Industries Ltd
v
Dickman;23
(c) the Canadian approach in Cooper v Hobart;24
(d) the criticism of Caparo in Australia in Sullivan v
Moody.25
20 Citing South Pacific Manufacturing Co Ltd v New Zealand Security Consultants and Investigations Ltd [1992] 2 NZLR 282 (CA) and Rolls-Royce New Zealand Ltd v Carter Holt Harvey Ltd [2004] NZCA 97; [2005] 1 NZLR 324 (CA) at [58].
21 North Shore City Council v Attorney-General [2012] NZSC 49, [2012] 3 NZLR 341 at [147]–
[161].
22 Anns v Merton London Borough Council [1977] UKHL 4; [1978] AC 728 (HL).
23 Caparo Industries Ltd v Dickman [1990] UKHL 2; [1990] 2 AC 605 (HL).
24 Cooper v Hobart [2001] SCC 79, [2001] 2 SCR 537.
25 Sullivan v Moody [2001] HCA 59, (2001) 207 CLR 562.
[47] The judgment then turned to address the relevant factors “in
the context of an
Anns/Caparo/South Pacific framework” as
follows:26
As to that framework, it seems to us that it must amount to the same thing
whether stated as having two stages (one of which has two
parts) or as three
stages. The important insight found in Canadian and New Zealand cases is that
when a court is considering foreseeability
and proximity, it is concerned with
everything bearing upon the relationship between the parties and that, when it
moves to whether
there are policy features pointing against the existence of a
duty of care – that is, whether it is fair, just and reasonable
to impose
a duty – the court is concerned with externalities – the effect on
non-parties and on the structure of the
law and on society generally. But, as
already remarked, aspects of some matters may require to be considered more than
once.
[48] After briefly addressing foreseeability, proximity and policy (the
relevant passages are noted in the context of the discussion
of those
considerations below) the Court said:27
In embarking upon an assessment of whether a duty of care existed, or in
relation to a strike out application, may be capable of being
shown to exist, it
is of the utmost importance to identify and consider the salient features of the
case which should properly determine
that question. If that is adequately done
the exact methodology employed should not be of paramount importance. It is
worth remembering
Cooke P’s precept in South Pacific:
A broad two-stage approach or any other approach is only a framework, a more
or less methodical way of tacking a problem. How it is
formulated should not
matter in the end. Ultimately the exercise can only be a balancing one and the
important object is that all
relevant factors be weighed. There is no escape
from the truth that, whatever the formula be used, the outcome in a grey area
case
has to be determined by judicial judgment. Formulae can help to organise
thinking but they cannot provide answers.
[49] I propose to analyse the claim under the headings foreseeability,
proximity and policy before turning to address the causation
argument.
26 At [156].
27 At [161].
Foreseeability
[50] Foreseeability of harm is the starting point, being a
necessary, but not sufficient, condition for a duty to be
recognised.28
As explained in North Shore:29
Where the person who has suffered an injury or loss asserts that the defendant owed a duty of care in a novel situation – one which falls outside an established category – it will naturally remain necessary to satisfy the court that the loss was a reasonably foreseeable consequence of the plaintiff’s act or omission. But that will rarely, if ever, be determinative in such cases. McLachlin CJ observed for the Court in Imperial Tobacco that:
... not every foreseeable outcome will attract a commensurate duty of care.
Foreseeability must be grounded in a relationship of
sufficient closeness, or
proximity, to make it just and reasonable to impose an obligation on one party
to take reasonable care not
to injure the other.
Foreseeability is in such novel cases at best a screening mechanism, to
exclude claims which must obviously fail because no reasonable
person in the
shoes of the defendant would have foreseen the loss. The law would then
regard the loss as such an unlikely
result of the plaintiff’s
act or omission that it would not be fair to impose liability even if that act
or omission
were actually a cause, or even the sole cause, of the
loss.
[51] In contending that there was a lack of foreseeability of loss to the plaintiff, Mr Gordon focused on the allegations in paras 83 to 85 of the claim30 directed to the proposition that the plaintiff was “a predictable target” for Mr Monk. His argument was that to assert a legal liability on such a basis involved pre-supposing that, out of the hundreds of thousands of TAB customers across the country, the Board specifically knew of Mr Monk’s characteristics/interests and, somehow knowing
that, that it was reasonably foreseeable to the Board:
(a) That Mr Monk would continue to gamble, but only at the TAB (not in
any other way, at any other venue or with any
other betting
organisation);
(b) That while continuing to gamble at the TAB, Mr Monk would be
unable to fund some or all of this expenditure from
his own
resources;
28 Tame v New South Wales [2002] HCA 35, (2002) 211 CLR 317 at [103].
29 North Shore City Council v Attorney-General, above n 21, at [157].
30 At [9] above.
(c) That rather than limiting this gambling activity, or borrowing
money from elsewhere (such as a bank), or even seeking
to credit bet; Mr Monk
would instead devise an ultimately criminal scheme to gain loan advances from
“middle aged, emotionally vulnerable, financially independent single
women” (or “people”);
(d) That Mr Monk would meet Ms Sinclair by chance at a carwash;
(e) That a romantic relationship would develop between Ms Sinclair and
Mr Monk thereafter (and also, at this point, that the
Board somehow knew Ms
Sinclair’s shared personal characteristics/interests with
him);
(f) That while Ms Sinclair would normally be a
strong/formidable woman, at that particular point in time she would instead
be
“extremely down”, “vulnerable” and have
“no self-confidence”;
(g) That Mr Monk would ask to borrow money from Ms Sinclair;
(h) That Ms Sinclair would agree to advance (on an unsecured basis)
all of the loans that Mr Monk sought from her – on
86 separate occasions,
against her better judgment, and seemingly in the knowledge of his chequered
past (but deciding to trust him
nonetheless);
(i) That Mr Monk would use every cent of the money borrowed from Ms
Sinclair to gamble at the TAB, but not gamble in any of
the other ways open to
him – and not spend the money on any other purpose either;
(j) That Mr Monk would achieve a 0% return whenever he gambled at the
TAB using money borrowed from Ms Sinclair; and/or
(k) That irrespective of what Mr Monk did or did not do with
any particular loan advance made to him by Ms Sinclair;
he would not otherwise
repay in full the debts that he owed to her.
Observing that that sequence was long and disjointed, Mr Gordon submitted
that the claim was not reasonably arguable because such
a risk was not
reasonably foreseeable.
[52] In my view a number of the points emphasised for the defendant are more pertinent to the issue of proximity than foreseeability of harm. In any event, given the Board’s experience and knowledge of Mr Monk it is reasonably arguable that a reasonable person in the shoes of the Board would have foreseen the prospect that the sources of funds for Mr Monk’s gambling activities might suffer loss from his continued betting if the Board failed to exercise the powers available to it.
[53] Consequently I do not consider it appropriate to reject the
claim at the screening mechanism stage as being one
which must obviously fail
on foreseeability of loss.
Proximity
[54] On this issue the joint judgment in North Shore
said:31
Assuming foreseeability is established in a novel situation, the court must
then address the more difficult question of whether the
foreseeable loss
occurred within a relationship that was sufficiently proximate. This
is usually the hardest part of the
inquiry, for as Lord Bingham said in
Customs and Excise Commissioners v Barclays Bank plc, the concept of
proximity is “notoriously elusive”. He was speaking of claims for
economic loss but, in New Zealand
at least, because of our no-fault
accident compensation scheme, the majority of novel claims are of this
character and those
that are not will be sufficiently unusual as to
raise comparable difficulties. Lord Oliver said in Alcock v Chief
Constable of South Yorkshire that the concept of proximity is an artificial
one which depends more on the court’s perception of what is a reasonable
area
for the imposition of liability than upon any logical process of analogical
deduction. An examination of proximity requires the
court to consider the
closeness of the connection between the parties. It is, to paraphrase
Professor Todd, a means of
identifying whether the defendant was someone most
appropriately placed to take care in the avoidance of damage to the
plaintiff.
Richardson J has observed that the concept of proximity enables the
balancing of the moral claims of the parties: the plaintiff’s
claim for
compensation for avoidable harm and the defendant’s claim to be protected
from an undue burden of legal responsibility.
A particular concern will be
whether a finding of liability will create disproportion between the
defendant’s carelessness
and the actual form of loss suffered by the
plaintiff. Another concern is whether it will expose the defendant and others in
the
position of the defendant to an indeterminate liability. The latter
consideration may, however, be better examined at the second
stage of the
inquiry: whether the finding of a duty of care will lead to similar claims
from other persons who have suffered, or
will in the future suffer, losses of
the same kind, but who may not presently be able to be identified.
[55] Notwithstanding Lord Oliver’s observation in Alcock, as the minority in Couch stated, whether a defendant is under a duty of care to a plaintiff is a matter of judgment arrived at principally by analogy with existing cases.32 The researches of counsel did not unearth any decision in the common law jurisdictions in which a claim was entertained for negligence brought by a third party against a betting
organisation for the recovery of losses resulting from the third
party’s dealings with a
31 At [158]–[159].
32 Couch v Attorney-General, above n 4, at [48].
problem gambler. However a number of judgments have engaged with a claim by
a problem gambler against a betting organisation. Understandably
the Board
sought to employ the reasoning in those decisions as being potentially useful in
the analysis of a “once-removed”
claim by a third party for loss
suffered in transactions with the problem gambler.
Australian decisions
[56] The earliest relevant decision is Reynolds v Katoomba RSL All
Services Club Ltd33 which involved a claim against an RSL club
to recover losses which the plaintiff incurred while gambling on poker machines
in the
club’s premises. Despite the club being advised that the plaintiff
was a problem gambler and being requested not to cash
his cheques or
extend credit, no steps were taken to prevent him gambling and cheques
continued to be cashed by the club.
The claim was dismissed, as was the appeal
to the New South Wales Court of Appeal discussed below.
[57] Reynolds was distinguished in the context of a strike
out application in Preston v Star City Pty Ltd34
where Wood CJ observed that at the heart of Mr Preston’s
claim was his circumstance of being a problem gambler who
was susceptible to
alcohol. The significance of that latter factor is evident in the
following passages in the judgment:
132 It is certainly arguable that any duty of care in this context would
not go so far as to require the warning off
or the declining of the
business of high rollers or gamblers who regularly lose, or denying to them
facilities available
to gamblers at large, including those permitted
under the legislation and regulations. It may also not go so far as preventing
the offer of a limited or reasonable range of inducements and complementary
services. At a minimum, however, I am of the view that
it is strongly arguable
that it would extend to a prohibition on the provision of further liquor to a
problem gambler, who is seen
to be intoxicated, or to be behaving in a manner
that is obviously totally rash, as well as to the “spiking” or
“switching”
of his drinks. Equally arguable, in my view, is its
extension to the provision of significant credit facilities or excessive
encouragement
through incentives, of a person who has specifically asked to be
barred or to go beyond a limit that he has asked the casino to
set.
33 Reynolds v Katoomba RSL All Services Club Ltd (2000) Aust Torts Reports 81–545 (63,545).
34 Preston v Star City Pty Ltd [1999] NSWSC 1273.
133 So restricted, this would not prevent casinos from dealing with high
rollers, or even with gamblers who are known to have
a strong gambling
habit, so long as those dealings are fair and so long as those gamblers are
not unduly or improperly
pressured or encouraged into gambling in a
way that is obviously reckless and potentially destructive of themselves and
their
families. I do not decide, at this stage, that the duty of care will
necessarily be formulated in these terms. I hold only that
such a case is well
arguable, and cannot be dismissed as untenable.
[58] On appeal in Reynolds35 Spigelman CJ stated that
the Court should be very slow indeed to recognise a duty to prevent
self-inflicted economic loss. Loss
of money by way of gambling was seen as an
inherent risk in the activity which cannot be avoided. Observing that the only
feature
of the case which could create a duty of care arose from the express
knowledge on the part of the club of the plaintiff’s gambling
problem and
that there had been express requests made to the club not to permit the
plaintiff to cash cheques, Spigelman CJ stated:
46 This knowledge of vulnerability must be placed in a context that
the duty is to prevent the self-infliction of harm by an
individual whose
autonomy the common law respects. It is also to be placed in the context where
the appellant had available to him
other means of obtaining cash, perhaps not as
immediate or convenient, but other means did exist. Furthermore, other clubs
and
forms of gambling were available to him.
...
48 It may well be that the appellant found it difficult, even
impossible, to control his urge to continue gambling beyond the
point of
prudence. However, there was nothing which prevented him staying away from the
club. The suggested duty on the club to
advise him to resign his membership
emphasises the point. He could have resigned at any time. The requests
to refuse
to cash cheques when asked, did not shift his personal responsibility
for his own actions to the club. There was no reason for the
club to honour one
request rather than the other.
[59] Reynolds was followed in Foroughi v Star City Pty Ltd36 where Mr Foroughi had requested and obtained an order under s 79(3) of the Casino Control Act 1992 (NSW) for a voluntary exclusion order prohibiting his entering or remaining in a
casino. Having breached that order he then sought to recover from Star
City his
35 Reynolds v Katoomba RSL All Services Club Ltd [2001] NSWCA 234, (2001) 53 NSWLR 43.
36 Foroughi v Star City Pty Ltd [2007] FCA 1503, 163 FCR 131.
substantial gambling losses. The claim was dismissed by Jacobson J for
reasons which included that Star City owed no duty of care
to Mr
Foroughi.
[60] Reynolds was also followed in Kakavas v Crown
Ltd37 where a problem gambler’s cause of action in
negligence was struck out along with causes of action alleging misleading and
deceptive
conduct and seeking restitution. However another cause of action
labelled “unconscionable conduct”, which concerned
allegations that
the casino had deliberately set out to exploit Mr Kakavas’ known weakness,
was permitted to proceed on the
basis that it was not so clearly untenable that
it could not possibly succeed.
English authority
[61] Calvert v William Hill Credit Ltd38 was
the first occasion on which an English court considered the question
whether a bookmaker can incur liability in negligence
in respect of the gambling
losses of a customer who is, or is known by the bookmaker to be, a problem
gambler.
[62] The judgment commenced with two noteworthy observations:
[2] ... Although the unrestrained continuation of gambling, whether
profitable or loss-making, may cause or aggravate what is now
a recognised
psychiatric disorder, the harm for which compensation is mainly sought in the
present case, namely the financial ruin
caused by gambling losses, represents
economic loss. It follows that the recognition of a common law duty to protect
a problem gambler
from self-inflicted gambling losses involves a journey to the
outermost reaches of the tort of negligence, to the realm of the truly
exceptional.
[3] The question whether there existed a duty of care in the present case
is further complicated by the fact that the relevant
gambling losses were
sustained during the period of gestation of a radical change in the attitude of
the law towards gambling, which
was itself the product of changing social
attitudes. ...
37 Kakavas v Crown Ltd [2007] VSC 526.
38 Calvert v William Hill Credit Ltd [2008] EWHC 454 (Ch).
[63] Two variations of a duty of care were contended for, one broad and
the other significantly narrower. The first was described
by Briggs J in this
way:
163 Undeterred by the generally discouraging thrust of the Australian
gambling cases, Miss Day puts the claimant’s case
for the existence of a
relevant duty of care in two ways, one broad and one much narrower. Taking the
broad route first, she submitted
that the common law should now recognise a duty
of care on the part of a bookmaker to any customer appearing to be a problem
gambler,
first to take reasonable steps to offer assistance, including but not
limited to a self-exclusion arrangement, and second to avoid
unconsciously (by
carelessness) exploiting the customer’s vulnerability by permitting that
customer to continue gambling.
164 Miss Day submitted that this duty of care arose fairly and squarely
from the recognition as a matter of public policy that
the small defined class
of problem gamblers needed special protection, as reflected in the March 2002
White Paper to which I have
already referred, the licensing objectives in s 1 of
the Gambling Act 2005, the November 2006 Code of Practice issued by the
Gambling Commission, and the statements of Social Responsibility and Good
Practice Code of the ABB and RGA, all of which were in
existence by the material
time.
[64] The narrower formulation of the duty of care focused upon the
contents of a telephone conversation between the plaintiff
and a team leader of
the Board for the necessary assumption of responsibility. That telephone
conversation had concluded with an
assurance by the team leader that for the
following six months the plaintiff would not be able to open an account or to
bet over
the telephone with the Board.
[65] The Judge was not attracted to the broader manifestation of the
duty, noting as its essential features the identification
of a duty of care to
problem gamblers as a class and a legal obligation to take care in the
application of every aspect of the Board’s
Social Responsibility Policy
and Procedures in respect of any customer reasonably identifiable as falling
within that class. Briggs
J said:
168 I am not persuaded that by developing its own Social Responsibility Policy and Procedures William Hill can be said voluntarily to have assumed responsibility to all its problem gambler customers, in the sense of assuming responsibility to take care, with a concomitant liability to compensate customers injured in their mind or in their pocket by any failure to take care...
[66] However the Judge considered that the facts disclosed a sufficient
voluntary assumption of responsibility by the Board to
exclude the plaintiff
from telephone gambling with the company for six months so as to give rise to a
duty to take care to implement
that exclusion. The rationale for the
difference in approach was explained in this way:
178 It may be asked why, if no voluntary assumption of responsibility to
problem gamblers generally was incurred by William Hill
by its adoption and
promulgation of its Social Responsibility Policy and Procedures, should there be
identified a voluntary assumption
of responsibility merely because a problem
gambler requests that the procedure be applied to him. In my judgment the
request
and the undertaking in response make all the difference.
First, it brings the parties into a degree of relationship akin
to that of
contract, save only for the absence of consideration. Secondly, it deprives
the objection that the provision of assistance
may infringe the gambler’s
autonomy of any force, since he has himself specifically requested it. As I
have already suggested,
the very essence of self-exclusion is that a problem
gambler, recognising in a moment of clarity that he is likely to succumb to
his
addiction in the future, seeks his bookmaker’s assistance in helping him
to control what he fears will be otherwise uncontrollable
when temptation
returns. He is, in effect, putting the bookmaker on notice of his fear that, at
precisely the time when he wishes
exclusion to be imposed upon him, he will
himself be unable to control his gambling. Absent that fear, there would be no
point in
self-exclusion at all.
[67] However, even in respect of the narrower duty of care, the claim
failed at the causation stage, Briggs J stating:
196 ... It would in my opinion fly in the face of common sense and be a
travesty of justice if a problem gambler were able to attribute
liability for
his financial ruin to a particular bookmaker with whom he had made
the relevant losses due to their failure
to exclude him at his request, if he
would, had he been excluded by that bookmaker, probably have ruined himself by
betting with
one or more of that bookmaker’s competitors. The position
would of course be otherwise if the problem gambler had sought
to exclude
himself from betting at any bookmakers by separate arrangements with each, since
it would be no answer by one bookmaker
to a claim for compensation for
negligence to say that, but for his negligence, the gambler would have been
harmed in the same way
by the negligence of another.
[68] An appeal was dismissed in Calvert v William Hill Credit Ltd39 where the primary focus of the appeal concerned the causation issue. No appeal was pursued
against the rejection of the claim based on a broad duty of
care.
39 Calvert v William Hill Credit Ltd [2008] EWCA Civ 1427, [2008] 2 WLR 1065.
A duty to protect others from a third party’s
actions
[69] Proceeding from the footing that in no decided case has a problem gambler ever succeeded in establishing negligence on the part of a betting organisation, Mr Gordon submitted that the plaintiff’s case is “even more remarkable” in that she is not a problem gambler claiming loss but a person one step removed. I think that Mr Gordon seeks to take this argument too far when he portrays the plaintiff’s claim
as a journey beyond the outermost reaches of the tort of negligence40
to “a tort
galaxy far far away”.
[70] Cases of self-harm are viewed by the law as a special
category. As
Lord Hoffmann said in Reeves v Commissioner of Police of the
Metropolis:41
... there is a difference between protecting people against harm caused to
them by third parties and protecting them against harm
which they inflict upon
themselves. It reflects the individualist philosophy of the common law. People
of full age and sound understanding
must look after themselves and take
responsibility for their actions. This philosophy expresses itself in the fact
that duties to
safeguard from harm deliberately caused by others are unusual and
a duty to protect a person of full understanding from causing harm
to himself is
very rare indeed ...
[71] The reasons why it is unusual for a duty to be recognised which
involves safe guarding others from harm deliberately caused
by third parties
were explored by Tipping J (for the majority) in
Couch:42
[80] The law has traditionally been cautious about imposing a duty of
care in cases of omission as opposed to commission; in cases where a public
authority is performing a role for the benefit of the community
as a whole and
in cases where it is the actions of a third party rather than those of the
defendant that are the immediate cause of the loss or harm
suffered by the
plaintiff. All three dimensions feature in the present case, but it is the
third which is the most significant on the issue of proximity.
[81] Here the plaintiff seeks to hold a public authority liable for
omissions which have allegedly enabled a third person to harm
the plaintiff. It
is the voluntary and independent conduct of the third person that has been the
immediate cause of the loss or
damage suffered by the plaintiff. The necessary
causative link between the defendant’s conduct and the harm suffered by
the
plaintiff is said to lie in the failure of the defendant to exercise an
available power of control over the immediate wrongdoer or
in a failure to warn
of the risk the immediate wrongdoer posed. Discussion of
40 The characterisation of Briggs J at [61] above.
41 Reeves v Commissioner of Police of the Metropolis [1999] UKHL 35; [2000] 1 AC 360 (HL) at 368.
42 Couch v Attorney-General, above n 4.
the appropriate way to determine such cases can usefully begin with the
general observation of Dixon J in Smith v Leurs that it is:
“... exceptional to find in the law a duty to control another’s
actions to prevent harm to strangers. The general rule
is that one man is
under no duty of controlling another man to prevent his doing damage
to a third. There are, however,
special relations which are the source of a
duty of this nature.”
[82] It is important for a proper understanding of Dixon J’s
frequently cited statement to appreciate that his reference to
special relations
was a reference to the relationship between the defendant (here
the Department of Corrections
and the probation officer) and the immediate
wrongdoer (Bell). Whether that relationship is sufficiently special is
conventionally
assessed by reference to the concept of control. Did the
defendant have sufficient power and ability to exercise the necessary control
over the immediate wrongdoer? Unless that is so, it would be inappropriate to
impose a duty of care on the defendant in favour of
the plaintiff, fulfilment of
which necessarily requires that power and ability.
(emphasis added)
[72] Those observations of course apply to the relationship in the
present case between the Board and Mr Monk.
The Board’s control over Mr Monk
[73] The question as framed by Tipping J is whether the Board had
sufficient power and ability to exercise the necessary control
over Mr
Monk.
[74] As noted in Mr Gordon’s memorandum,43 ss 309 and 310 of the Gambling Act were not effective to empower the Board to prohibit Mr Monk from all forms of betting. It was further submitted that it was simply wrong to seek to cast the legislative environment as one that was focused on preventing economic harm from problem gambling or indeed even preventing problem gambling itself. On the contrary the Board argued that the legislation has as its focus the key importance of sustaining and promoting racing and sports betting for the overall good of the racing industry and thus the economic benefit of the many people and organisations who
derive their livelihoods from it.
43 At [37] above.
[75] Parliament’s recognition that gambling is an activity which has the potential for abuse in a small minority of cases was said to be reflected in the specific provisions comprising the statutory function in s 9(1)(f),44 the problem gambling levy45 and the Racing (Harm Prevention and Minimisation) Regulations.46 With reference to the regulations it was submitted that they maintained the careful and
restrained language which Parliament has used in the Racing Act when
addressing the need to reduce and minimise the effects of problem
gambling while
at the same time still promoting racing and sports betting.
[76] Mr Gordon emphasised that there was no allegation in the claim that
the Board had in any way failed to comply with its legal
obligations under the
Act or the Regulations. Rather, it was said, the plaintiff’s allegation
was expressed in a more amorphous
way: that as a statutory/public body the Board
was liable to the plaintiff in failing to protect her from the direct harm
caused
to her by Mr Monk.
[77] However, even acknowledging all those matters, the fact remains that
the Board had the power to refuse to accept bets both
under the Racing
Act47 and pursuant to its HP&M Policy which also provided for
the exclusion of customers from the Board’s outlets.48 Indeed
it exercised its powers in June 2011 in relation to Mr Monk.49
There is also the disputed issue concerning the capability of the
Board’s CCTV facility.
[78] I do not consider that the defendant has established to the high standard required on a strike out application that the Board did not have a sufficient degree of power or control over Mr Monk so far as his gambling was concerned to justify a
conclusion that the plaintiff’s claim is
untenable.
44 At [23] above.
45 At [25] above.
46 At [28] above.
47 At [24] above.
48 At [39] above.
49 At [34] above.
The relationship between the Board and the plaintiff
[79] After discussing in Couch the issue of a defendant’s
power to control a third party wrongdoer, Tipping J proceeded to consider the
nature of the relationship
equivalent to that between the Board and Ms
Sinclair:
[85] There is, however, another relationship which must be examined in
cases of this kind. It is the relationship between the
defendant (the
Department and the probation officer) and the plaintiff (Ms Couch). That
relationship must also be special
in the sense that there is
sufficient proximity between the parties to render it fair, just and reasonable,
subject to matters
of policy, to impose the duty of care in issue. The harm
suffered by the plaintiff must of course have been foreseeable by the defendant.
But that is not enough. As we will demonstrate, it is also necessary for
proximity purposes to assess the nature of the risk which
the immediate
wrongdoer posed to the plaintiff. The more specific and obvious that
risk is, the stronger will be the
case for holding that the defendant (having
sufficient power and ability to eliminate or at least reduce the risk) had a
duty of
care to the plaintiff, fulfilment of which required the reasonable
exercise of that power and ability. There is a need for both
qualifying
relationships (control and proximity), not only in cases which require the
defendant to control the immediate wrongdoer,
but also in cases which require
the defendant to give a warning to the plaintiff on account of control having
failed or not been
exercised or attempted.
[80] Tipping J then noted that in Home Office v Dorset Yacht
Co Ltd50
Lord Diplock drew a distinction for duty of care purposes between people who
were at risk from the actions of the immediate wrongdoer
simply because they
were members of the public, to whom no duty was owed, and people who were the
subject of a particular risk, different
in its incidence from the risk faced by
the general public, to whom a duty was owed. It was on this issue of particular
risk that
there was a division of view in Couch. The majority view is
reflected in the following paragraph:
[112] ... The general principle deriving from the cases is a sound
and well-established one for determining proximity in
cases where the harm
suffered by the plaintiff is immediately caused neither by the defendant nor by
a person for whom the defendant
has vicarious liability. The probation officer
and the Department did not owe Ms Couch any duty of care simply because she
was
a member of the public. To establish a duty of care Ms Couch
must demonstrate that, either as an individual or as a member
of an identifiable
and sufficiently delineated class, she was or should have been known by the
defendants to be the subject of a
distinct and special risk of suffering harm of
the kind she sustained at the hands of Bell. The necessary risk must be
distinct
in the sense of being clearly apparent, and special in the
50 Home Office v Dorset Yacht Co Ltd [1970] UKHL 2; [1970] AC 1004 (HL).
sense that the plaintiff’s individual circumstances or her membership
of the necessary class rendered her particularly vulnerable
to suffering harm of
the relevant kind from Bell.
[81] The minority judgment did not favour the requirement to identify a
confined class:
In this Court, Tipping J, while accepting that strike-out is premature, is of
the view that a duty of care for harm caused through
third party intervention
could only be owed to a plaintiff who is either known by the defendant to be at
special risk or is a member
of an “identifiable and sufficiently
delineated class” known to be at “special risk”. It is not
suggested
that this is an approach of general application in considering
liability in negligence in novel circumstances. Rather,
it is suggested that
it is a requirement in cases where loss is caused by the actions of a third
party. Tipping J traces this requirement
to the judgment of Lord Diplock in
Dorset Yacht. We are of the view that the question of duty of care, in
the case of third party intervention as in other cases, falls to be determined
on the general approach followed since Anns, for reasons developed
further below. But, in any event, we do not read Lord Diplock’s
judgment in Dorset Yacht to suggest a rule of general application
that duties of care can be owed only to members of a confined group.
[82] It is common ground that Mr Monk was a customer of the Board. The
Board also notes that the statement of claim is replete
with assertions relating
to the proximity, connection and relationship that existed as between
the plaintiff and Mr Monk.
No challenge is made by the Board to those
assertions.
[83] However the Board emphasises that it is also common ground that at
all material times the Board had no contact or dealings
with, indeed no
knowledge whatsoever of, the plaintiff, much less the financial arrangements
that she chose to enter into with Mr
Monk in the relevant one year period in
2010 and 2011.51
[84] The plaintiff was not a customer of the Board, nor was she otherwise involved in or connected with the Board’s business. Indeed the first occasion on which the Board learned of the plaintiff’s existence was after her relationship with Mr Monk had come to an end and the Board was contacted by the “Fair Go” television programme. Consistent with that, there is no pleading of any actual or
causal connection between the Board and the plaintiff. Adopting the
approach of the
51 Above n 2.
majority in Couch, the Board submitted that it could not be under a
duty to take care which was owed to the world at large.
[85] However the plaintiff sought to address the proximity
requirement by pleading that she was a member of limited and
defined class of
people.52 The Board took issue with that construct, contending that
on proper analysis the duty alleged was owed to the whole world. In its
written
submissions it said:
51. ... the class of persons being asserted (i.e. “middle aged,
emotionally vulnerable, financially independent single women”) is
demonstrably wrong, even on Ms Sinclair’s own case. She knows
well that Mr Monk carried out like schemes
against men as well as women, and it
is inconceivable she would contend that those men form a different class of
claimant from her
(based solely upon their sex). The very narrowest class that
Ms Sinclair can contend for here is “middle aged, emotionally
vulnerable, financially independent people”. But in real terms, her
claim alleges a duty of care owed by the Board to the whole world – i.e.
to any person who
might possibly meet and then fall victim to one of Mr
Monk’s schemes. This cannot even arguably form a basis for liability
in
negligence.
[86] In the face of that attack the plaintiff sought to move to higher
ground in the
form of the minority’s view in Couch. Her written submission
argued:
29. Although Todd in his commentary on Couch opines that the wider
view taken by the President and Anderson J is “... open to
the objection that it seems to contemplate a common law duty arising simply
through the exercise or even existence
of statutory powers” and has
been “condemned in the House of Lords”, it is nonetheless
entirely conceivable that the wider view argument may well be available in an
appropriate case (including
the present) to the plaintiff for the contended duty
of care here, which again mitigates against strike out of the plaintiff’s
cause of action, irrespective of the more defined duty presently contended for
by the plaintiff in recognition and application of
the “special and
particular risk of harm” category of victim, discussed in the judgment
of the majority in Couch delivered by Tipping J, and pleaded in paragraph
82 of the statement of claim.
[87] Mr Monk was a fraudster of considerable ability. As the statement of claim recognises, his victims included his former employer and the TAB at the Wellington Hotel. He did not restrict his attentions to “unsuspecting female victims”.53 I am
unable to accept that the description of the category of persons in the
statement of
52 Statement of claim para 79 at [8] above.
53 Statement of claim para 80 at [8] above.
claim, who are said to comprise a delineated class,54 are an
identifiable and sufficiently delineated class who were or should have been
known by the Board to be the subject of distinct
and special risk of suffering
loss at the hands of Mr Monk.
[88] Consequently I accept the Board’s submission that on a correct
analysis the claim in this case amounts to the proposition
that the Board owed a
duty of care to any person who might happen to meet Mr Monk and fall
victim to one of his schemes.
In essence, that amounts to an allegation of a
duty of care owed to New Zealanders at large. On that issue I am bound by the
reasoning
of the majority in Couch. The Board cannot be held to owe to
the plaintiff a duty of care if she is at no particular risk as compared with
the public generally.
[89] However that is not the end of the matter so far as proximity is
concerned. As Tipping J recognised in Couch, it is necessary to
consider whether on the available material there is a reasonable possibility
that the plaintiff might
yet be able to formulate an arguable claim that she was
at special risk of injury at the hands of Mr Monk.55 The Court
in Couch declined to strike out the claim because it considered
that there was material that led to the view that the claim could be
pleaded in
a way that gave rise to an arguable case that Ms Couch was the subject of the
necessary distinct and special risk of being
harmed by Bell.56 It
was recognised that in the circumstances the Panmure Returned Services
Association was a predictable target for a robbery by Bell
and hence anyone who
might be present in the premises at the time of such robbery would be at greater
risk than members of the public
generally.
[90] Is there such material in the present case? Ms Sinclair was not the spouse or partner of Mr Monk, nor was she a member of his family or whanau.57 She was not a co-worker of Mr Monk.58 Nor did Mr Monk have control over Ms Sinclair’s property in the nature of being a trustee. The best case that can be advanced is that
Ms Sinclair was a member of the alleged delineated class described in
para 79 of the
54 Statement of claim para 88 at [11] above.
55 Couch v Attorney-General, above n 4 at [123].
56 At [124].
57 Refer para (b)(ii) in the definition of “harm” at [27] above.
58 Refer para (b)(iii) of the definition.
statement of claim.59 However as noted above60 I am
unable to accept that such a group of persons is an identifiable and
sufficiently delineated class. As the Board argued, the
class could not fairly
be confined to the female gender.61 Nor do I consider that there
is a sound basis for confining the “class” to those who are
financially independent, assuming
for the purposes of argument that that
criterion is capable of objective definition.
[91] In my view on the material available it would not be possible to
postulate a class of victim, of which the plaintiff was
a member, which is
sufficiently delineated from the public at large. On this aspect of the
proximity argument, therefore, I find
in favour of the Board. For this reason I
would hold that the Board did not owe a duty of care to the plaintiff as alleged
in the
statement of claim.
Policy considerations
[92] With reference to the third stage of the duty of care
analysis the joint judgment in North Shore said:
[160] In a relatively small number of cases, at the final stage of the
inquiry the court will find no duty of care exists notwithstanding
that the loss
was foreseeable and the relationship sufficiently proximate. It will do so
because a factor or factors external
to that relationship (perhaps
indeterminate liability) would make it not fair, just and reasonable to impose
the claimed duty
of care on the defendant. At this last stage of the inquiry the
court looks beyond the parties and assesses any wider effects of
its decision on
society and on the law generally. Issues such as the capacity of each party to
insure against the liability, the
likely behaviour of other potential defendants
in reaction to the decision, and the consistency of imposition of liability with
the
legal system more generally may arise.
[93] It was under the heading “Policy factors” in the
statement of claim that the legislative environment was outlined
in significant
detail. I have already addressed the statutory context to the claim in my
discussion of proximity. Mention should
be made, however, of the assertion in
para 137 of the statement of claim that:
There is no direct statutory exclusion of liability in either the Racing Act
or the Gambling Act that is inconsistent with the Defendant’s
duty of care
pleaded in paragraphs 86 to 89 above.
59 At [8] above.
60 At [87] above.
61 At [85] above.
[94] With reference to that contention, the Board argued that, given the
highly novel nature of the negligence claim, it
would be hardly
surprising that the legislature saw no need to expressly exclude the
unarguable. Contending that the opposite
argument was more persuasive, the
Board submitted that if Parliament had intended to create civil liability on the
part of the Board
for any and all economic consequences resulting from problem
gambling, it could easily have done so.
[95] The plaintiff countered that in advancing that submission the
Board had “fallen into the trap” of the
confusion described
by Stephen Todd.62 I do not consider that the absence of any
references in the Racing Act to civil liability, one way or the other, assists
in answering
the present issue, whether or not it might be informative with
reference to the issue of the recognition of a cause of action for
breach of
statutory duty.
[96] However there are two factors which I consider merit consideration
in a policy context. As noted in North Shore, a policy concern of
significance is whether to recognise a duty of care on these facts would be to
contemplate the prospect of indeterminate
liability. The Board could find
itself in the position of indemnifier for all persons who saw fit to lend money
to others who suffered
from gambling problems and who used that money to bet on
racing.
[97] Secondly, in circumstances where the Board is already required to
pay a gambling levy,63 I question whether as a matter of policy
the Board should be required in addition to expend funds on insurance against
such a liability,
assuming of course that suitable insurance cover would be able
to be obtained.
[98] Consequently my view of the policy considerations fortifies my conclusion on the proximity inquiry. I consider that for both proximity and policy reasons a duty of care on the part of the Board of the nature alleged in this case should not be
recognised.
62 Stephen Todd (ed) The Law of Torts in New Zealand (6 ed, Thomson Reuters, Wellington, 2013)
at [6.6.02(5)].
63 At [25] above.
Causation
[99] Had I rejected the Board’s argument on the duty of care issue,
I would have been reluctant to entertain a strike out
application on the basis
of causation alone. I share the views of Thomas J in Sew Hoy & Sons Ltd
v Coopers & Lybrand:64
Questions of causation are probably particularly unsuitable for consideration
on the basis of the pleading alone. As stated by Sir
Anthony Mason CJ in
March v E & M H Stramare Pty Ltd [1991] HCA 12; (1991) 171 CLR 506, at p 515;
“The common law tradition is that what was the cause of a particular
occurrence is a question
of fact which ‘must be determined by applying
common sense to the facts of each particular case’, in the words of Lord
Reid: Stapley [v Gypsum Mines Ltd [1953] UKHL 4; [1953] AC 663 at p 681].
“A full grasp of the facts is imperative. Experience has demonstrated
time and again that the
answer to the question of whether there is a nexus
between the breach of the defendant and the loss suffered by the plaintiff and,
if so, what it is, then tends to fall into place. Indeed, if the question
whether there is a causal connection between the wrong-doing
and the damage
is to be resolved by the application of common sense, it is difficult to
see how that question properly can
be approached in advance of the evidence.
Common sense thrives on hard facts, not abstractions.
This is not to say that a claim should not be struck out if it is clearly
untenable on the pleadings and the question of law is one
which can stand in
isolation from the facts giving rise to it. In such circumstances it has always
been accepted that the issue
should be determined and the litigants spared the
cost and inconvenience of a full trial.
[100] Indeed, as noted in Fleming v Securities Commission,65
it might be viewed as intellectually dishonest to decline to entertain the
issue if it can safely be determined at this stage.
[101] Under the heading “Causation” the statement of claim
states at para 91:
91. In the circumstances, the risk of LM committing further criminal
acts of fraud to obtain funds to fuel his problem gambling
addiction was
reasonably foreseeable by the Defendant in light of the
following:
91.1 The Defendant’s knowledge of LM’s criminal conviction in
1988 for theft as a servant from his then employer, the Nurseryman’s
Association, and of LM having defrauded the TAB located
at the Wellington Hotel
out of a significant sum of money whilst he was on parole for the fraud against
his former employer; and
64 Sew Hoy & Sons Ltd v Coopers & Lybrand [1996] 1 NZLR 392 (CA) at 407.
65 Fleming v Securities Commission [1995] 2 NZLR 514 (CA) at 520.
91.2 The nature and level of available control of LM’s betting
activities.
[102] The Board was critical of this paragraph, submitting that, while it prima facie goes to causation, in fact it does not address that issue but instead repeats matters going to the foreseeability of harm. The Board argues that the economic harm complained of was not caused by Mr Monk gambling at the TAB but rather because, seemingly against her better judgement, the plaintiff chose to advance loans to
Mr Monk which he did not then repay.66 As the Board’s
written submission said:
70. ... At its heart, Ms Sinclair’s complaint is not that
Mr Monk gambled. Her complaint is that he did not repay
(most of) the loans she
advanced to him. The proof of this is in the pudding. Mr Monk could have
wagered many times more
than the $141,800 he borrowed from Ms Sinclair,
but without ever causing her any economic harm at all – so long as
he
repaid the loans she had made to him. Repayment to Ms Sinclair could have come
from the profits of the gambling activity, from
his own earnings, or indeed from
any other source whatsoever. It wasn’t a gambler’s gambling that
caused the economic
loss complained of here rather it was a debtor’s
failure to repay a loan in full. It is trite but the risk of non-payment
is an
inherent risk every single time money is loaned from one person to another
(and especially when lent on an unsecured
basis). Self-evidently,
what a debtor may spend borrowed money on does not dictate whether or not they
will later repay the loan.
[103] The plaintiff rejects that submission, reiterating that it is the
fundamental basis of her claim that, but for the Board failing
to completely ban
Mr Monk from all betting earlier than it did in June 2011 (and only after the
Board’s public exposure in
a “Fair Go” programme), the
“so called loans” would in all likelihood not have been
made.
[104] In Fleming Cooke P discussed three cases of high authority which in his view showed that there may be found to have been a novus actus interveniens, breaking the chain of causation in the eyes of the law, if a plaintiff has foreseeably taken a risk which it was not reasonable to take at the cost of a previously negligent defendant. Inevitably, as Cooke P said, it is a question of fact and degree. Fleming is one of the
cases cited by Stephen Todd for the proposition that a
plaintiff’s conduct may
66 In fact it is stated in para 19 of the statement of claim that from 3 August 2010 to
18 January 2011 Mr Monk repaid $1,225 to the plaintiff.
sometimes be of such importance as to be regarded as the “real
cause” of the
damage.67
[105] In my view the present case is properly analysed in that way. I
accept the tenor of the Board’s submission above.
I consider
that the real cause of the plaintiff’s losses was her decision on
numerous occasions to advance a considerable
sum of money to Mr Monk on an
unsecured basis. Her real complaint is not that Mr Monk was not prevented from
gambling by the Board
but that Mr Monk did not repay the funds which she
advanced to him.
Disposition
[106] Because I consider that the plaintiff’s case is not reasonably
arguable either on the issue of the existence of a duty
of care as pleaded or on
the matter of causation, I grant the Board’s application for an order
striking out the claim.
[107] The Board is prima facie entitled to costs and reasonable disbursements which, on my preliminary view, would be on a 2B basis. If the parties are unable to agree on costs, the Board is to file a costs memorandum by 18 September 2015 and
the plaintiff is to file a response by 9 October
2015.
Brown J
Solicitors:
MinterEllisonRuddWatts, Lawyers, Wellington
McVeagh Fleming, Lawyers,
Auckland
67 At [20.3(4)].
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