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High Court of New Zealand Decisions |
Last Updated: 30 September 2015
IN THE HIGH COURT OF NEW ZEALAND AUCKLAND REGISTRY
CIV-2013-404-5272 [2015] NZHC 2273
BETWEEN
|
GREGORY IVAN BANICEVICH
Plaintiff
|
AND
|
AMP SERVICES (NZ) LIMITED First Defendant
THE NATIONAL MUTUAL LIFE ASSOCIATION OF AUSTRALASIA LIMITED
Second Defendant
|
Hearing:
|
10-14 November 2014 and 10-12 December 2014
|
Appearances:
|
M Black and S I Perese for the Plaintiff
D McLellan QC and D Durovich for the Defendants
|
Judgment:
|
21 September 2015
|
JUDGMENT OF WOODHOUSE J
This judgment was delivered by me on 21 September 2015 at 4:00 p.m. pursuant to r 11.5 of the High Court Rules 1985.
Registrar/Deputy Registrar
..........................................
Counsel/Solicitors:
Mr M C Black, Barrister, Auckland
Mr D Dennis (plaintiff ’s solicitor), Hammonds, Solicitors, Dargaville
Mr D McLellan QC, Barrister, Auckland
Mr D A Campbell and Ms D I Durovich (defendants’ solicitors), Kensington Swan, Solicitors,
Auckland
BANICEVICH v AMP SERVICES (NZ) LIMITED [2015] NZHC 2273 [21 September 2015]
[1] Mr Banicevich has brought claims under or arising out of an
insurance policy written by the second defendant, National Mutual.
The first
defendant, AMP, has administrative responsibilities. The defendants can be
referred to collectively as AMP.
[2] The cover in issue is $2 million for specified major
health “traumas”. Mr Banicevich claimed that
he had had a
“pancreatic neuroendocrine tumour and cancer” and that this entitled
him to a payment because it was “cancer”
as defined in the policy.
Surgery to remove the tumour took place on 22 November 2012. Notice of
intention to make the claim was
not made until 14 August 2013. AMP declined the
claim on the grounds that the policy had been cancelled on 18 November
2011.
[3] Mr Banicevich’s primary claim is that he is entitled to
payment under the policy because the contract was not validly
cancelled, or it
was reinstated. There are three further and alternative causes of action, but
the substance of these is that the
policy remained in force, or should be
treated as if it had remained in force. The focus of much of the evidence
was on
events leading up to and immediately following a notice of
intention to cancel the policy dated 5 November 2011.
[4] AMP defended the claim on a number of grounds, but two only need to
be outlined at this point. They are summarised below.
AMP also advanced six
affirmative defences. Only one of those needs to be noted at this point, and
is also summarised below.
[5] National Mutual traded as AXA from 1999 until it merged with AMP in
2012. Almost all of the events requiring consideration
occurred before the
merger and I will refer to acts of the insurer as being those of
AXA.
[6] The outlines of AMP’s defences, and the affirmative defence,
are as follows:
(a) AMP says the policy was cancelled on 18 November 2011 as a consequence of persistent failure by Mr Banicevich to pay the premium on the due date, and continued failure to pay within a further grace period allowed by AXA. Mr Banicevich says that, although
AXA may have given notice of cancellation, cover was reinstated on its
original terms following payment by him of an overdue premium.
I am satisfied
that AXA did validly and effectively cancel the policy. Cover came to an end
on 18 November 2011. Mr Banicevich
therefore had no cover when he made
the claim almost two years later.
(b) AMP contends in the alternative that, if the policy was still in
force when Mr Banicevich made his claim, the medical condition
in respect of
which he made the claim did not qualify as “cancer” as defined in
the policy. As I indicated to Mr Banicevich’s
counsel, Mr Black, during
the course of his closing submissions on this issue, it is clear from the
policy terms and the evidence
that Mr Banicevich’s condition does
not come within the terms of the policy for a number of reasons. The evidence
establishing
this includes evidence from experts called for Mr
Banicevich.
(c) AMP’s affirmative defence is that it had validly avoided the
trauma component of the policy, with avoidance effective
from its inception in
November 2010, on the grounds of breach by Mr Banicevich of his duties of upmost
good faith, disclosure and
fair dealing. The essential contentions
were:
(i) The trauma cover application was made not to obtain the
benefit of the cover, but to generate commission income.
The commission was
available because Mr Banicevich was also an insurance agent. AMP says that Mr
Banicevich was in desperate need
of substantial income because of a seriously
adverse financial position.
(ii) The adverse financial position was not disclosed.
(iii) Mr Banicevich did not intend to pay premiums on due date or, at least, knew that he would be likely to miss payments and would rely on the grace period for payment.
(iv) Mr Banicevich established a recurring credit card payment
authority with AXA which he knew could not be honoured.
I am also satisfied that this defence is made out.
The facts
[7] This outline of the facts is, in large measure, a chronological
summary up to and including the central events in
November and early
December 2011. The evidence relating to Mr Banicevich’s medical
condition is dealt with
in a later section of this judgment.
[8] In November 2010, when Mr Banicevich applied to AXA for the trauma
cover, he had been an insurance agent, or insurance adviser,
for approximately
25 years. He was a shareholder and director of Whiteman Group Consultants
Limited (Whiteman Group), which held
a master agreement with, as Mr Banicevich
put it, “AXA\AMP”. His evidence was that he had received numerous
achievement
awards from industry bodies involved in financial planning and
insurance. I inferred from this evidence, although it may not have
been the
intended purpose of the evidence, that as a result of this experience Mr
Banicevich would have had a very good understanding
of the rights and
obligations of policy holders and insurance companies, including matters central
to this proceeding, such as the
consequences for policy holders if there is
extended default in payment of premiums. The weight to be attached to that
inference
was reinforced by my findings of fact on central issues which are
outlined below.
[9] Mr Banicevich had had life insurance of $2 million under an AXA policy since August 2003. The trauma cover for $2 million was added to this policy. Before the trauma cover was added there had been a number of notices issued by AXA to Mr Banicevich that he had failed to pay the premium on the due date, which was the 6th of the month. On two occasions, in January 2006 and September 2010, this had been followed by a cancellation warning and then a cancelled policy notice, but with the policy subsequently being reinstated on the terms recorded in the cancellation notice. The second cancellation followed by reinstatement occurred
between 6 September and 10 November 2010.
[10] On 16 November 2010 Mr Banicevich submitted a written application to
AXA to add trauma cover of $2 million to the existing
life policy. Mr
Banicevich already had trauma cover of $2 million provided by a
different insurer. The additional
cover was accepted on 23 December 2010.
On 29 December 2010 commission of $80,196.48 was paid to Whiteman Group for the
addition
to the policy. If the policy came to an end within a specified period
this sum was recoverable.
[11] Premium payments were due on the 6th of the month.
There were some issues about this, raised by or on behalf of Mr Banicevich, but
the evidence is clear. What is more,
on 11 November 2010, one day after the
policy had been reinstated for the second time, Mr Banicevich phoned Mr Tua of
AXA to confirm
the commencement date of the policy, which is the premium payment
date. Mr Tua advised Mr Banicevich that it was 6 August 2003,
asked if that
sounded right, and Mr Banicevich said that it sounded “perfectly
right”.
[12] The premium of $4,704.22 due on 6 February 2011 was not paid. On
9
February 2011 AXA issued a payment dishonour notice. This was approximately seven weeks after the addition of the trauma cover was accepted. This means that only the first payment for the increased premium had been made on time. The notice required payment by 23 February, but payment was not made. On 9 March 2011
AXA issued a cancellation warning notice to Mr Banicevich. This notice
included the following:
Unfortunately your policy now has insufficient funds to cover ongoing
costs.
What can I do?
If you have recently paid your premium, thank you and please ignore this
notice. If not, please pay $8,871.29 by 21 March 2011, returning
it with the
payment slip below.
What happens if I do not pay my premium?
Unfortunately, if we do not receive any payment by 21 March 2011, your policy will be cancelled and all entitlements discontinued.
Important Note
If you allow this police to cancel it will be for the third time. The first
three cancellations maybe reinstated within 3 months
of the cancellation date
without health evidence. However, a fourth cancellation will be treated as a
new application, and would
require full underwriting including current medical
evidence. ...
Can we help?
For further help or advice please call your adviser Whiteman Group Ltd on
(09) 439 4300. Alternatively you are welcome to call Customer Services on
0800 106 652, 8:00 am – 6:00 pm weekdays.
Address changes
If the address on this notice is incorrect, please complete the change of
address details on the slip below and return it with your
payment. Alternatively
you may contact Customer Services. ...
[13] The content of the notice, apart from the amount due, was identical to the second cancellation warning issued on 6 September 2010. This included the explicit advice that up to the third cancellation the policy could be reinstated within three months without health evidence, but a fourth cancellation would require full underwriting with current medical evidence. The sum required to be paid of
$8,871.29 was the total for two premiums – the premium that had been
due on 6
February and the further premium that had been payable on 6
March.
[14] On 23 March 2011 AXA issued notice to Mr Banicevich confirming that
the policy had been cancelled. This notice included the
following:
What can I do?
® Pay your overdue premium before 23 June 2011.
® If this is the 4th request for a reinstatement of your
policy, current medical evidence and full underwriting will be
required.
There was advice, as before, to contact Whiteman Group as the adviser or to
phone Customer Services. The material parts of this notice
were identical to
those in the second cancellation notice of 20 September 2010.
[15] On 31 March 2011 Mr Banicevich contacted an AXA employee and arranged for future payments to be made by credit card. On 1 April AXA gave notice to Mr
Banicevich that the policy had been reinstated. Formal particulars were
recorded, including the policy commencement date of 6 August
2003 and the
monthly payment required of $4,704.22.
[16] On 9 June 2011 another payment dishonour notice was issued
and a cancellation warning notice was sent to Mr Banicevich
personally. The
content of these notices was in material respects the same as the content of the
payment dishonour and cancellation
warning notices issued on 9 February and 9
March 2011, apart from one material change. This change arose from the fact
that this
was the fourth cancellation warning as a result of which there would
be need for full underwriting with current medical evidence
if cancellation
occurred. Cancellation would occur automatically if the sum required to be
paid had not been paid in full by the
cut-off date which, for this cancellation
warning, was 21 June 2011. The “Important Note” section of
the notice was tailored to the circumstances as follows:
If you allow this policy to cancel it will be the fourth time and this would
result in a new application being required, with full
underwriting including
current medical evidence.
[17] Mr Banicevich did not pay the overdue premium by the grace period
date of
21 June 2011. On 23 June 2011 a cancelled policy notice was given to him.
This was in the same terms as the earlier notices, including
advice that a
fourth request for a reinstatement would require full underwriting with current
medical evidence.
[18] The following day Mr Truman Macarthy interceded with AXA on Mr
Banicevich’s behalf. Mr Macarthy was a business development
manager
employed by AXA (and subsequently by AMP). He had had a lot of
dealings with Mr Banicevich in relation to insurance
business. On 24 June Mr
Macarthy contacted another AXA employee, Mr Dileva, at the AXA call centre.
He said that Mr Banicevich
was not getting “the renewal notice”
or “the lapsed notices” and asked whether the policy could be
reinstated.
[19] Two separate matters arise from this. The first concerns Mr Banicevich’s advice to Mr Macarthy that he was not receiving notices. There was a reasonable amount of evidence from Mr Banicevich, and from his administrative assistant, Mr Weston, that various notices, critical to AMP’s case, had not been received, or there
had been delay in receipt. This applied in particular to notices in the
November period. I am satisfied that notices on which
AMP relies were
received by Mr Banicevich, or by Whiteman Group as the insurance adviser (which
in substance also means Mr Banicevich),
promptly after the date of issue of the
notice. I have referred to this issue at this point because the timing of Mr
Macarthy’s
call to the AXA service centre indicates that there was no
delay at all in Mr Banicevich’s receipt of the notice on this occasion.
Mr Banicevich and Mr Weston also gave evidence of requests to AXA staff to send
communications by email, and that notices sent by
ordinary mail were not sent or
were misdirected. I am also satisfied that the way in which this was dealt with
by AXA was consistent
with its contractual obligations and that, as a matter of
fact, there was no material delay or other error.
[20] The second point arising from Mr Macarthy’s intervention
relates to the fact that this was the fourth cancellation.
Mr Dileva could not
deal with it and contacted a more senior employee, Wanda Borowicz, who in turn
advised Mr Dileva that he should
need to speak to Ruth Gardiner, a senior
underwriter. Mr Dileva spoke to Ms Gardiner (with all of these discussions
recorded) and,
after she obtained some information, authority to reinstate was
given. There was an instruction that Mr Banicevich should make
direct contact
to put the necessary arrangements in place.
[21] The policy was reinstated with a formal notice issued to Mr
Banicevich on 29
June. This was sent to PO Box 275, Silverdale. This was in accordance
with instructions given by Mr Banicevich in discussions
with AXA call centre
employees on 24 June. Further notices of relevance went to that address and, I
am satisfied, were received
within a day or so of the date on the
notice.
[22] The evidence relating to this fourth reinstatement establishes that
the reason it occurred without full underwriting and
current medical evidence
being required was because Mr Banicevich was an insurance adviser, as well as a
policy holder, because of
the intervention of Mr Macarthy, and because of Mr
Banicevich’s relationship with Mr Macarthy.
[23] The events giving rise to cancellation of the policy on 18 November 2011 followed a further default in payment of the premium on 6 October. The payment
default on 6 October was the sixth default since the trauma cover had been
added on
23 December 2010. In other words, at 6 October there had been default in
payment on due date of six out of nine of the premiums that
were payable from
the date of addition of the trauma cover. It was the third default after the
special reinstatement on 29 June,
with the first of those three defaults being
on 6 August, barely five weeks after the reinstatement.
[24] There was a lot of evidence, documentary and oral, relating
to events following the default on 6 October. I will
set out the sequence of
events in a fairly summary way. The date of a document in the chronology that
follows is the date recorded
on the document. All of the dates are in
2011.
10 October:
|
Notice from AXA to Mr Banicevich that a credit card payment was
declined. Payment required by 24 October. Notice sent to PO Box
275, Silverdale. The notice received and read by Mr Banicevich soon after
10 October. This was established in cross-examination
contrary to Mr
Banicevich’s pleading.
|
5 November:
|
Cancellation warning notice from AXA to Mr Banicevich on the same terms as
earlier notices except that this notice was tailored to
the fact that if
cancellation occurred it would be the fifth and that full underwriting with
current medical evidence would be required.
The notice required payment of
$9,408.44 by 18 November, being the payment missed on 6 October and the further
payment due on 6
November. The notice was sent to Mr Banicevich at PO Box 275, Silverdale.
I am satisfied, contrary to Mr Banicevich’s pleading
and initial evidence,
that he received this notice soon after it was issued, and the notice of 6
November referred to next. Evidence
in this regard is discussed more fully
below.
|
6 November:
|
What is called an “adviser report” was sent to Whiteman Group
by AXA on 6 November. This recorded that the cancellation
warning notice had
been sent to Mr Banicevich on 6 November. It recorded the essential
requirements and consequences of non-payment.
It also recorded that if
cancellation occurred commission “may be reversed”.
|
17 November:
|
Thomas Weston was employed as office manager by Mr
Banicevich. He provided a lot of assistance to Mr Banicevich
in relation to
his personal affairs, including matters relating to the AXA policy. He was also
Mr Banicevich’s son-in-law.
Mr Weston sent to Mr Macarthy documents from
specialists in relation to Mr Banicevich’s health, and in particular
in
relation to a heart condition. Mr Macarthy sent these to another AXA
employee for advice as to whether a partial claim on the
trauma policy could be
made.
|
19 November:
|
AXA issued what was the fifth cancelled policy notice to Mr
Banicevich. This was in the same terms as earlier cancelled policy
notices. It was sent to the address stipulated by Mr Banicevich,
PO Box 275,
Silverdale.
|
20 November:
|
An adviser report with this date was issued by AXA and directed to Whiteman
Group. This is one of two documents relied on by Mr Banicevich
in support of
his contention that the policy was not cancelled.
The most relevant part of this report was as follows:
A Cancelled Policy notice was sent to your client on
20.11.2011 as their policy has lapsed.
If this policy is reinstated within the next 3 months, no further health
evidence is required. After this time, the client will
need to apply for a new
policy and provide new health evidence. ...
Unlike the 5 November cancellation warning and the 19 November cancelled
policy notice, this adviser report was generated by an AXA
service centre in
Bangalore, India. AMP says that this notice was issued in error and that it was
clear from the notices relied
on by AMP that it was issued in error. The second
document relied on by Mr Banicevich also was issued out of the Bangalore service
centre. For convenience I will refer to these as a “Bangalore
report”. I am satisfied that it would have
been quite apparent to Mr
Banicevich, and in fact was apparent to Mr Banicevich, that at the very least
the Bangalore reports might
not be able to be relied on given the content of the
5 November cancellation warning, the 19
November cancelled policy notice, and subsequent express written and oral
advice confirming that the policy remained cancelled.
The evidence of Mr Weston establishes that this report was not received, or
at least read, until 29 November. Mr Weston also knew
that this notice was
probably wrong, as he confirmed in evidence.
|
21 November:
|
Mr Banicevich phoned the AXA service centre and spoke to Huia Webster.
This is one of a number of phone calls by Mr Banicevich to
the call centre in
which I am satisfied he made misleading statements. I am also satisfied that he
did this because he hoped he
could provide a foundation from which he might
retrieve the position without need for full underwriting and up to date medical
evidence.
Following this conversation, on the same day, Mr Banicevich made a
direct credit payment to AXA for one month’s premium,
the sum of
$4,704.22. AXA put it in a suspense account.
|
22 November:
|
Advice was sent by AXA to Whiteman Group. This was sent by email. It
records the requirements for full underwriting, including particulars
of medical
reports required.
|
24 November:
|
On the morning of 24 November Mr Banicevich had two conversations with
Sheree Lawrence from the AXA service centre, the first call
initiated by Mr
Banicevich and the second made by Ms Lawrence back to Mr Banicevich. In the
second call Ms Lawrence
|
|
said, in effect, that she had looked more fully into matters relating
to Mr Banicevich’s policy and found that, contrary to her initial
understanding, the policy had not been reinstated and full
underwriting was
required. This was recorded in an “active note entry” accessible to
Ms Lawrence when she first spoke
to Mr Banicevich but which she had not seen.
Mr Banicevich acknowledged that he had got an email and that is when he had
realised
there was something wrong. Mr Banicevich expressed his displeasure
and stated in essence that AXA had failed to give proper
notice.
|
24 November:
|
Mr Banicevich, using Mr Weston’s business email address, sent an
email to Ms Borowicz at AXA. This was at 10:54 am.
Mr Banicevich
said that he had just been informed by Ms Lawrence that he needed “to
complete re-assessment including full
bloods and medicals”. Mr
Banicevich said the only notification he had received was a letter stating that
he had missed one
premium. He stated that this was not the first lapsing of a
policy by AXA without any warning to him as a policy holder or to him
as an
adviser. He referred to earlier discussions he and Mr Weston had had with AXA
staff, including staff responsible for distribution
of notices. He requested
reinstatement “effective immediately without the need for medical
assessment”. The grounds
upon which Mr Banicevich was arguing that the
policy should be reinstated without need for full underwriting, as just
summarised,
were in broad terms similar to arguments he advanced in phone calls
to the service centre and then in evidence. In essence, the
contentions were
that all of the fault was with AXA. I am satisfied that the contentions are
unjustified. What is more, at this
point Mr Banicevich was not arguing, as he
argued in this proceeding, that the Bangalore reports meant that the policy had
in fact
been reinstated. At least up to the date and time of this email it is
clear that Mr Banicevich himself had no knowledge of either
of the Bangalore
reports. The second one is noted next.
|
24 November:
|
The second Bangalore report is an adviser report to Whiteman Group
dated 24 November 2011. Mr Banicevich said in his evidence
that he did not
receive it until “a couple of days after” the date on the document.
This notice states: “We are
pleased to confirm that this policy has been
reinstated.” Particulars of the policy are then recorded.
|
25 November:
|
Ms Borowicz sent an email to the email address used by Mr Banicevich on 24
November. Ms Borowicz’s email is addressed in a
formal sense to Mr
Weston, but the email is, in effect, addressed in the first person to Mr
Banicevich. It records particulars of
events from the fourth reinstatement on
28 June 2011 and concludes with advice that the policy “remains
lapsed” until
the underwriting requirements “are to
hand”.
|
25 November:
|
AXA advised Mr Macarthy that the medical condition earlier notified
by Mr Macarthy (on 17 November) was not included in the
|
|
trauma cover.
|
27 November:
|
The commission paid to Whiteman Group of $80,196.48 was reversed in
the account maintained by AXA for Whiteman Group.
|
28 November:
|
Mr Weston sent an email to Ms Borowicz referring to a phone conversation
with Ms Borowicz that morning and stating that “there
are still
issues at play here that AXA must address”. Mr Weston stated:
“No notices were received regarding the pre-lapse of this policy
due to the error with AXA’s mailroom” and stating that AXA had not
addressed a “raft of correspondence” asking for notices to be
emailed to Whiteman Group. Mr Weston referred to
Ms Borowicz’s advice of
previous “lapses”. He said, obviously in reference to the fourth
cancellation in June:
“The most recent lapse was due to the same lack of
notification; so to say that it is out-of- your-hands because it has lapsed
too
many times is not addressing the issue.” I am satisfied that, whatever
the state of Mr Weston’s direct knowledge,
these are statements made on
instructions from and on behalf of Mr Banicevich. The factual assertions are
not borne out by the
evidence. The important factual assertions, advanced to
support Mr Banicevich’s position, were in fact contradicted in the
course
of the hearing by evidence from Mr Banicevich himself. The assertions are
also inconsistent with evidence of Mr Banicevich’s
actual knowledge from
some of his phone conversations with the AXA call centre personnel.
|
13 December:
|
Mr Weston sent an email to AXA requesting refund of the premium direct
credited on 21 November and held in suspense by AXA. The full
sum of $4,704.22
was refunded by AXA to Mr Banicevich on
14 December 2011.
|
[25] From 21 December 2011 AXA sent to Whiteman Group a number of
standard form letters referring to requirements previously
advised in
respect of what is referred to as a “new policy”; that is to say,
the full underwriting and updated
medical reports. There were five notices to
that effect through to 1 February 2012.
[26] Following Mr Weston’s email of 14 December 2011 requesting the refund there was no further communication from or on behalf of Mr Banicevich until 14
August 2013. This was a letter to AMP from Mr Banicevich’s solicitors advising that they would be lodging a claim under the policy on his behalf. The letter records instructions on matters of fact received from Mr Banicevich, with the assertions of fact being in respect of matters which I have found, in the preceding summary, to be incorrect. The broad thrust of the letter is that, in reliance on the first Bangalore report, Mr Banicevich paid what was said to be the overdue premium and the policy was then reinstated. As I have already recorded, on the date of payment of one
month’s premium, 21 November, Mr Banicevich had not seen either of the Bangalore reports. There had been no payment of any premium by Mr Banicevich after November 2011 and the November premium had been refunded. Notwithstanding this, Mr Banicevich, through his solicitors, maintained that the policy was still in force. There was a request that AMP notify “the outstanding
premium which has accrued since Mr Banicevich’s payment of
22nd November
2011” and payment of that sum would be arranged.
[27] AMP responded in a letter dated 12 September 2013. It set out
relevant particulars of the policy and relevant events from
AMP’s
perspective and advised that AMP was unable to consider Mr Banicevich’s
claim. Mr Banicevich’s solicitors
notified AMP on 4 October 2013 that
counsel had been instructed to issue proceedings. This proceeding was filed in
December 2013.
[28] Mr Banicevich had undergone the surgery on 22 November 2012 when a
tumour was removed, together with part of Mr Banicevich’s
pancreas and his
spleen. The specimen was sent for a formal histology report, and this provided
the basis for Mr Banicevich’s
claim. The details are discussed below when
considering whether the medical condition would have been covered by the trauma
policy.
Was the policy validly and effectively cancelled by AXA?
[29] The question on this first issue is directed to effectiveness as
well as validity of cancellation because of the breadth
of Mr Banicevich’s
contentions. Mr Banicevich contended that AXA was not entitled to cancel but
that, in any event, there
was no effective cancellation because of steps taken
by AXA inconsistent with cancellation, or the policy was reinstated.
[30] I received reasonably extensive submissions on points of law from Mr Black, in support of Mr Banicevich’s alternative arguments. However, the primary issue can be answered by considering four related questions, the answers to which turn on findings of fact. The legal position was either not in issue, or turned on basic principles of law. These four questions are the following:
(a) Was AXA entitled to issue the 5 November cancellation warning
notice?
(b) Did AXA issue the notice?
(c) Did Mr Banicevich get it soon after it was issued?
(d) What was its effect? Did it mean that if he did not pay by
18
November the policy would be at an end, or did AXA have to issue another
notice recording that it had at that point elected to cancel?
Entitlement to issue the 5 November cancellation
notice
[31] Whether AXA was entitled to issue the 5 November cancellation
warning gives rise to two further issues. The first is whether,
as a matter of
contract, AXA was entitled to issue such a notice if there had been default in
payment of a premium. The second is
whether there had been a
default.
[32] It would be surprising to find a provision in the policy preventing issue of such a notice, and there is no such provision. The issuing of a warning notice is in fact required as a matter of principle. Clause 2B of the general policy conditions provided that the policy would automatically terminate without need for notice if a premium instalment was not paid within one calendar month of the date on which it first became due. AMP accepted from the outset that, as a matter of principle, it was
bound to issue a notice notwithstanding the policy condition.1
AMP also accepted
that, in effect, it was bound to give notice having regard to the practice it
had adopted with Mr Banicevich on earlier occasions
of default in
payment.
[33] It is clear that there had been default justifying issue of a cancellation warning on the terms of the 5 November notice. I have come to that conclusion notwithstanding contentions of fact by or on behalf of Mr Banicevich on the question of default. These arguments ranged over a number of matters, including contentions
of inconsistency of approach on the part of AXA. I am satisfied that
AXA was
1 See, for example, Newbon v City Mutual Life Assurance Society Ltd [1935] HCA 33; (1935) 52 CLR 723 (HCA);
Aetna Life v ANZ Banking Group Ltd [1984] 2 NZLR 718.
consistent in its approach over a lengthy period of time. Mr Banicevich knew that premium instalments were due on the sixth of the month (and again notwithstanding arguments to the contrary) and, in consequence, he knew, without need for notice from AXA, that a premium instalment should have been paid on 6 October and that a further one was due on 6 November. The evidence establishes clearly that there was a failure to pay the instalment due on 6 October and the instalment due on 6
November, the day after the date of the critical notice, also was not paid on
due date.
[34] I am in fact satisfied that Mr Banicevich knew in advance that it
was likely, and probably knew that it was certain, that
the payments would not
be made. After the fourth cancellation in June 2011 Mr Banicevich, with quite a
bit of discussion accompanied
by suggestions of administrative failings on the
part of AXA, had put in place a credit card facility for automatic payments. As
earlier recorded, payments due on 6 August and 6 September 2011, under the
credit card facility, were not met and the 6 October payment,
also due under
this facility, was not met. On each occasion, prior to the 5 November
cancellation warning, notice had been given
to Mr Banicevich of default under
the “Recurring credit card payment arrangement”. I am satisfied on
the evidence that
all of these notices also were received and soon after they
were issued (10 August, 8 September and 10 October).
[35] The points just made were directed to factual contentions of Mr
Banicevich directed to his much broader argument that AXA
regularly failed to
give adequate notice of particular events. Here, of course, it was an alleged
failure to give notice to Mr Banicevich
that he had failed to do what the
contract required him to do and which he knew very well he was bound to do.
The 5 November
cancellation warning could have been issued without any
previous advice to Mr Banicevich. But he had got previous advice of the
default.
[36] At the close of business on 6 November 2011 the October premium instalment had not been paid within one calendar month of due date. AXA would have been entitled to give notice the following day of an election to cancel. The election can be made if premiums not paid “within one calendar month of the date on which it first becomes due.”
[37] AXA elected to grant a further grace period to Mr Banicevich. It
did so notwithstanding the history of defaults, with four
previous
cancellations, all of which in my judgment were effective, but subject to
reinstatement. What Mr Banicevich had to do was
clearly stated in the 5
November cancellation warning notice. In addition, Mr Banicevich already had
knowledge that he had not
made the payment and a very clear understanding of
what he had to do to avoid cancellation, and a clear understanding of the
consequences
of a failure to pay before the expiry of the grace
period.
Was the 5 November cancellation warning issued?
[38] Mr Banicevich, in his reply, not only denied receiving the
5 November cancellation warning, but denied that it
was sent. A party is
entitled, in a technical sense, to put another party to proof, but this was an
example of pleading to no purpose.
The notice was contained in AMP’s
initial disclosure and nothing was advanced by Mr Banicevich to question what
was plainly
implicit from production of a copy of the document – it was
issued on 5 November. I have paused to note this particular issue
not simply to
clear away one point relating to the main issue, but to illustrate another
aspect of the way in which Mr Banicevich
presented his case. There were
assertions in pleadings which would obviously be contentious, and were intended
to support Mr Banicevich’s
case, but in respect of which he provided no
supporting evidence.
Did Mr Banicevich receive the 5 November cancellation
warning?
[39] In his evidence Mr Banicevich did initially seek to establish that
he had not received the notice. In the summary of facts
I have recorded my
finding that Mr Banicevich did receive the notice. It is appropriate to expand
on this, because of the significance
of the issue relating to the particular
notice, and because it illustrates in more detail why I have concluded that I
have been unable
to accept Mr Banicevich’s evidence on central
issues.
[40] Mr Banicevich initially gave evidence that he had not
received the 5
November cancellation warning or the 6 November adviser report to
Whiteman
Group stating that the cancellation warning had been given. This was evidence in
apparent conflict with recorded telephone conversations between Mr Banicevich
and AXA call centre employees. He made statements in
these conversations which
could only have been references to these notices, or at least one of
them, but in the circumstances a distinction between the notice to Mr
Banicevich personally and a notice effectively
to him as the insurance agent is
not material.
[41] In cross examination Mr Banicevich expressly acknowledged that he had received the cancellation warning. Mr Banicevich, in the course of this cross examination, extending over a number of pages, had been referred to the 5
November cancellation warning addressed directly to him, and to the adviser warning addressed to Whiteman Group. Because of this his acknowledgement was that he had received notice that the policy would be cancelled if AXA was not paid
$9,408.44 by 18 November 2011. Immediately following this acknowledgement in
cross-examination, he further acknowledged, contrary
to earlier pleadings and
evidence, that he had also received AXA’s written confirmation of
cancellation, dated 19 November.
His evidence at this point was that he had
received the notice but he did not accept it. It is apparent from this evidence
that
he had got it on or about 20 November 2011. He also said that he may not
have immediately read it, but that is a proposition which
is of no assistance to
him.
The effect of the 5 November cancellation warning
[42] The 5 November cancellation warning met AXA’s obligation, arising from the contract and the judicial gloss on it, to give notice of an election to cancel notwithstanding the literal meaning of clause 2B of the general policy conditions. Mr Banicevich was on express notice, soon after 5 November 2011, that his cover would be at an end if he did not make the payment by 18 November 2011. It is not in issue that he did not make the payment on or before 18 November. In consequence the policy was validly and effectively cancelled as at midnight on 18
November 2011.
Was the policy reinstated?
[43] The pivotal submission for Mr Banicevich was, in effect, that AXA,
and AMP, were bound by the two Bangalore reports of 20
and 24 November. It was
put in the written submissions in closing as follows:
The plaintiff’s position is that the cancellation notice [being the notice dated
19 November] was not a cancellation of the policy, but a suspension of the
policy. During this suspension period, the policy could
be reinstated, and if
reinstated, cover or entitlement to the benefits of the policy would recommence
from the time and date of reinstatement.
The plaintiff says – the
evidence unequivocally demonstrates that the policy was reinstated during
the period of suspension.
The defendants’ letter (the Bangalore letter) of
the 24th November 2011 later confirmed or ratified the
reinstatement.
[44] Read in isolation, the Bangalore reports provide a possible
foundation for that submission. But they cannot be read in isolation.
When
they are put into context it is clear that AXA did not in some way modify the
consequence of the 5 November cancellation warning;
the contract was at an
end.
[45] The relevant context, to begin with, is what may be called the
historical sequence of events preceding the 5 November
cancellation
warning. Notwithstanding Mr Banicevich’s evidence and arguments on his
behalf, the consequences of default had
been made abundantly and unambiguously
clear in previous notices from and actions of AXA. Mr Banicevich was
materially better informed,
as a consequence of his long involvement in the
insurance industry, his first-hand experience of consequences, having been
the
recipient of four earlier cancellation warnings resulting in cancellation,
and his additional knowledge as the recipient of notices
or reports as the
insurance adviser – additional notices to him in his other
capacity.
[46] This historical aspect was reinforced, in terms of getting to an irretrievable point, by what had occurred over the fourth cancellation. Special efforts were required to get the policy reinstated without the requirement, of which he had ample knowledge, of full underwriting accompanied by current medical reports. That dispensation was granted only for the reasons earlier recorded – Mr Banicevich’s position as an insurance adviser and, it seems, a person who enjoyed a good relationship with Mr Macarthy of AXA. It may reasonably be inferred that Mr
Banicevich, in the course of the unhappy history of the policy, at
least from December 2010 when the trauma cover was
added, was hoping that he
could rely on these special relationships for an extended period.
[47] The second relevant matter of context is that the policy came to an end when the required payment was not made by 18 November. The central submission for Mr Banicevich, earlier quoted, proceeds on the premise that the policy would remain in force unless and until AXA issued a cancelled policy notice, such as the one that was issued on 19 November. As indicated by my conclusion as to the effect of the 5
November cancellation warning, I do not agree with that proposition. The
cancelled policy notice was simply confirmation of the effect
of the 5 November
cancellation warning. But that point of distinction does not matter in this
case. I am satisfied Mr Banicevich
did receive the cancelled policy notice
within a day or so of its being issued; that is to say he had it by 20 or 21
November.
[48] The importance of the conclusions in the preceding paragraph is that, although Mr Banicevich had received written confirmation of cancellation by about
21 November, he did not read either of the Bangalore reports, which are
pivotal to his case, until 26 November at the earliest.
[49] Mr Banicevich’s own evidence in relation to the 24 November Bangalore report, was that he did not receive it until “a couple of days after” the date on the document. It is that evidence which provides the 26 November date noted above. There was also evidence from Mr Banicevich that sometimes he did not read mail for some days. Given Mr Weston’s evidence about the second Bangalore report, and this evidence from Mr Banicevich, it is possible that the second Bangalore report was not read by Mr Banicevich until around 29 November, but the precise date does not matter. The critical point is that, before 26 November, Mr Banicevich had further unequivocal advice confirming what followed from the 5 November cancellation warning, the 19 November cancelled policy notice, and everything that Mr Banicevich clearly knew from all of his prior dealings and general knowledge – the policy had been cancelled and could not be and would not be “reinstated” unless and until there had been satisfactory full underwriting and a current medical report
satisfactory to the underwriters. This was given in subsequent advice from
AXA, both in writing and by telephone, as recorded in
the
chronology.
[50] On 21 November Mr Banicevich had made the direct credit transfer to
AXA for one month’s premium, the sum of $4,704.22.
But this was not a
payment made in reliance on anything conveyed to him by or on behalf of AXA to
the effect that, if the payment
was made, it would result in
reinstatement without need for underwriting and current medical reports.
The transfer of
this sum had no legal effect unless and until AXA accepted
it on unequivocal terms connected with “reinstatement”.
That
never happened.
[51] There were some statements made by AXA call centre employees which
could have been taken, in isolation, as possibly indicating
AXA’s
willingness to reinstate without underwriting. However, when those statements
are put into the necessary context, they
do not help Mr Banicevich. At best
from Mr Banicevich’s point of view, specific statements by call centre
staff were equivocal.
In addition, it is apparent that Mr Banicevich was
seeking to manipulate the position, in conversations with employees who were
not
authorised to make final decisions, and that he was manipulating the position by
knowingly bending the truth. I agree with the
reasonably detailed submissions
for AMP in this regard. Given the conclusions I have reached on the substantive
issues, it is unnecessary
to elaborate on this.
[52] I am satisfied that the statements on a few occasions by AXA call
centre staff could not be relied on by Mr Banicevich as
indicating any
modification of what was made clear by the 5 November cancellation warning. And
whether the Bangalore reports caused
a degree of confusion or uncertainty is,
given all the other clear advice, of no assistance to Mr Banicevich in terms of
the legal
position.
[53] One of Mr Banicevich’s contentions was that the only reason AXA was unwilling to reinstate the policy was because of the advice of his medical condition sent to AXA on 17 November, as recorded in the chronology. The fact that AXA had that advice by 17 November does not advance Mr Banicevich’s case, and again because of the fundamental point that cancellation followed from the 5 November cancellation warning. The receipt of the advice on 17 November had no bearing at
all on what was put in train from 5 November and which could only be
rectified by Mr Banicevich’s meeting all of the conditions
of the 5
November cancellation warning. He did not do that. It may be that Mr
Banicevich’s health problems prompted him
to take desperate steps to try
and retrieve the position. The health problems are likely to have been an
added burden and worry
for Mr Banicevich, on top of serious financial
difficulties (as more fully outlined below). But these circumstances do not
assist
Mr Banicevich to avoid the conclusion that the policy came to an end on
18 November 2011.
[54] I am also satisfied that Mr Banicevich, notwithstanding the
contentions he now makes, accepted by early December 2011 that
AXA had cancelled
the policy and that he had no rights, contractual or otherwise, to get it
reinstated without a full underwriting
and current medical reports. His
own actions made clear that he accepted that AXA was entitled to proceed as if
Mr Banicevich
was making an original application for insurance cover. This is
borne out by the request for return of the premium payment, the
fact of
repayment by AXA, and the acceptance of it. The conclusions from those immediate
acts by Mr Banicevich are reinforced by
the fact that, for almost two years, he
did nothing remotely consistent with a belief that an insurance policy was on
foot, or that
AMP had some other obligation to him arising out of AXA’s
actions in November 2011.
[55] The policy was validly and effectively cancelled by AXA on 18
November
2011. Given this conclusion it is unnecessary to consider the alternative
causes of action advanced by Mr Banicevich which are all
founded on an essential
proposition that AMP is bound by the Bangalore reports. These are alternative
causes of action alleging
estoppel by misrepresentation, negligent misstatement
and misleading or deceptive representations contrary to the Fair Trading Act
1986.
Was Mr Banicevich’s medical condition covered by the trauma
insurance?
[56] Although that conclusion is sufficient to dismiss the proceeding, it is appropriate to consider whether Mr Banicevich’s medical condition would have been covered by the trauma insurance. This is because my conclusion on this provides alternative grounds for dismissing Mr Banicevich’s proceeding, but in this regard
relating directly to Mr Banicevich’s primary objective in bringing the
claim: his condition did not come within the terms of
the policy.
The definition of “cancer” in the
policy
[57] Mr Banicevich claimed that he had had “cancer” as defined in
the trauma
insurance provisions of the policy. The definition of “cancer” in
the policy was:
Cancer
Means the occurrence of an invasive malignant tumour. Included will be the
following:
- Prostate tumour classified as T1 (all categories) under the TNM
classification system or of an equivalent classification if the
tumour is
confirmed by histological examination and requires the person insured to
undertake major interventionist therapy including
radiotherapy, brachytherapy,
chemotherapy, biological response modifiers or any other major treatment, or if
the tumour is completely
untreatable.
- Carcinoma in situ of the testicle, where one or both testes are removed
by radical orchidectomy.
- Tumours classified as carcinoma in situ of the breast or other organ
requiring Radical Surgery.
- Leukaemia, lymphoma, Hodgkin’s disease and malignant melanomas of
at least Clark Level 3 or 1.5mm Breslow thickness or
greater, unless specified
below:
The following are excluded:
- tumours classified as carcinoma in situ unless a tumour specified above
requiring Radical Surgery,
- prostate tumours classified T1 (all categories) under the
TNM classification system and/or of an equivalent or
lower classification other
than those specified above;
- lymphocytic leukaemia less than Rai Stage 1;
- malignant melanomas and other skin cancers other than those specified
above; and
- tumours that are a recurrence or metastases of a tumour that
first occurred within the 90 day qualifying period.
Carcinoma in situ means focal new growth of malignant cells that have not yet
invaded normal tissues and have been diagnosed by biopsy.
Radical Surgery means, in respect of a diagnosed malignancy, an operation or surgery which:
(i) is intended to arrest the spread of the malignancy,
(ii) involves the removal of the entire breast or organ affected by the
malignancy, and
(iii) is considered by a Medical Practitioner to be medically necessary to
halt the spread of the malignancy .
Prophylactic surgery where there is a family history of breast cancer is
specifically excluded.
The claim and the facts
[58] Mr Banicevich filed three statements of claim, the most recent being filed shortly before the hearing. In all of them he claimed that he had had “pancreatic neuroendocrine tumour and cancer” and that this had been removed by “radical surgery”. He claimed that “pancreatic cancer” had been identified in a report of 28
November 2012 from his principal medical adviser, Professor John
Windsor.
[59] The report, which is dated 29 November 2012, is in fact a report
prepared by an anatomic pathologist, Dr Mee Ling Yeong,
of Diagnostic Medlab Ltd
and sent to Professor Windsor. This was an histology report on Mr
Banicevich’s spleen and part of
his pancreas (variously referred to as
“distal pancreas” and “pancreatic tail”) which had been
removed during
surgery on 22 November 2012. Professor Windsor was the surgeon.
Dr Yeong’s report was that there was “no evidence of
perineural or
vascular invasion” and that “a total of five small lymph nodes
[were] identified in the specimen and none
of these shows evidence of tumour
metastasis”. It was described as a “well differentiated
neuroendocrine tumour (7mm)
WHO 2010 G1”. “WHO 2010” is a
World Health Organisation classification system and aspects of this are
discussed
below.
[60] There was expert evidence for AMP from Mr Goswin Meyer-Rochow. He
summarised relevant aspects of Dr Yeong’s report
as follows:
As Dr Mee Ling Yeong has outlined in her statement (para 9), and as is apparent from the histological report, Mr Banicevich had an incidental small (7mm) pancreatic neuroendocrine tumour which was localised within the pancreas, with no evidence of local invasion into surrounding tissue, no evidence of vascular, lymphatic or perineural invasion, and no evidence of lymph node invasion within five lymph nodes.
Evaluation
[61] In the evaluation that follows I have taken account of Mr
Black’s submissions for Mr Banicevich and those of Mr McLellan
QC for AMP.
This includes Mr Black’s submissions on principles of interpretation and
further written submissions filed (without
leave) following the
hearing.
[62] The reasons for my conclusion are conveniently discussed under
headings taken from words or phrases in the definition of
cancer in the
policy.
Was the tumour “invasive”?
[63] The opening words of the definition refer to “an invasive
malignant tumour”. The tumour had to be both invasive
and malignant.
There is no ambiguity in that regard. The evidence of all three experts
positively establishes that the tumour was
not invasive.
[64] Mr Meyer-Rochow’s evidence in his prepared witness statement
was that the
tumour was not invasive.
[65] The point was not addressed in the prepared witness statements of
Professor Windsor and Dr Yeong for Mr Banicevich. I assume
the reason why
Professor Windsor and Dr Yeong, in their prepared witness statements, did not
address the question of invasiveness,
and some other relevant expressions in the
policy, is that they were not asked to provide an opinion on these expressions.
However,
Professor Windsor, in answer to some supplementary questions in his
evidence-in-chief indicated, without being directly asked, that
the tumour was
not invasive when he referred to “the risk of invasiveness to definitely
be there”. In cross-examination
Professor Windsor and Dr Yeong both
agreed that the tumour was not invasive. Their evidence could not have been
clearer.
[66] Professor Windsor’s evidence was as follows:
A. Yes.
...
Q. Now as at the date of when histology was done following
the procedure you established that there was no –
you and others
established that there was no spread, no invasiveness, you accept that?
A. Mhm, yes.
[67] Dr Yeong’s evidence was as follows:
Q. As at the point that you were involved there had been no invasive
behaviour?
A. No.
Q. There was no histological evidence of invasiveness? A. No.
Q. No clinical or radiological evidence of distant metastasis?
A. The clinicians will have [sic] answer that, but I’m not aware that
there was evidence.
Q. Have you seen Mr Meyer Rochow’s brief of evidence?
A. I’ve read it briefly this morning.
Q. And he has concluded that the tumour that Mr Banicevich had could
not be considered an invasive malignant tumour?
A. It’s not an invasive malignant – well it is not an invasive tumour. Q. Not an invasive tumour, you agree with that conclusion?
A. Yes.
[68] This evidence is sufficient to conclude that Mr Banicevich’s condition was not one covered by the policy. This is not an issue on which there was any uncertainty. And it is not an issue giving rise to any uncertainty as to the meaning of invasiveness. All three medical experts were quite clear. Notwithstanding this conclusion, given the significance of this for Mr Banicevich, I will discuss some other aspects of this issue.
Was the tumour malignant?
[69] The question whether the tumour was “malignant” was a central topic in the briefs of evidence of Professor Windsor and Dr Yeong. Their opinions were that, “on the basis of” the WHO 2010 classification, Mr Banicevich’s tumour was properly described as “malignant”. The WHO 2010 classification replaced a WHO
2004 classification which allowed for benign and uncertain categories for
neuroendocrine tumours. As Dr Yeong put it, the change
in 2010 was “based
on the knowledge that if left untreated, NETs [neuroendocrine tumours] will
eventually invade surrounding
tissue and spread, even if some may take a long
time to do so”.
[70] Mr Meyer-Rochow explained the WHO 2010 classification in some
detail. He also explained reasons for the changes from 2004
to 2010 which had
been noted in the evidence of Professor Windsor and Dr Yeong. Mr Meyer-Rochow
produced a copy of the relevant
part of the WHO 2010 classification. This
includes the following:2
NETs
Other than neuroendocrine microadenomas, which are benign neoplasms
[3012] (there being no evidence for progression to clinically
relevant malignant
NETs outside the setting of NEN1), all pancreatic NETs are regarded to have
malignant potential.
(emphasis added)
[71] The neuroendocrine microadenomas excluded at the beginning of
that statement are tumours less than 5mm in size.
This would not apply in Mr
Banicevich’s case because his tumour was 7mm in size.
[72] The WHO 2010 classification is relevant, but the question that arises in this proceeding is whether Mr Banicevich’s tumour was “malignant” in the sense that that word is used in the insurance policy, not the way in which particular grades of neuroendocrine tumour, now including pancreatic tumours, are classified by the World Health Organisation. Mr Meyer-Rochow’s opinion was that the tumour in this case was not a “diagnosed malignancy”; it was not in fact malignant although it had
the potential to become malignant in a clinical sense.
2 At p 326 of the WHO document, being part of chapter 12 “Tumours of the pancreas”.
[73] The wording of the definition of cancer in Mr
Banicevich’s policy was effective from 11 June 2011, and therefore
after
(or I assume after) introduction of the WHO 2010 classification. On the other
hand, the wording of the policy does refer
to and rely on classification
systems, such as the “TNM classification system” (also discussed in
the evidence) but it
does not refer to the WHO 2010 classification. On the face
of it, the word “malignant” means a tumour which, on full
examination, is found to be malignant in fact, not one that is potentially
malignant.
[74] The onus was on Mr Banicevich to establish that his tumour was
malignant. It is open to question as to whether Mr Banicevich
did establish that
his tumour was malignant in the sense that the expression is used in the policy.
However, because the answer is
not determinative of the claim, I consider that
this matter is best left for another case where the issue is determinative of a
claim
and likely to be the subject of more detailed attention than the issue was
given in this case on behalf of the insured.
Was it “carcinoma in situ ... requiring Radical
Surgery”?
[75] The definition in the policy refers to four types of cancer. The
relevant category is the third which, for present purposes,
may be summarised as
“tumours classified as carcinoma in situ of ... [an] organ
requiring Radical Surgery”. Neither of the expressions I have
italicised applies to Mr Banicevich’s case.
[76] Professor Windsor and Mr Meyer-Rochow were in agreement that the
tumour was not “carcinoma in situ”. It is
unnecessary to record or
summarise what they said. The evidence is clear. This, again, is a conclusion
on a central issue of fact
which means that Mr Banicevich was not
covered.
[77] Radical surgery has its own definition for the purposes of the policy. The definition of radical surgery requires three things to be established. Mr Black led evidence-in-chief from Professor Windsor, supplementary to his prepared witness statement, on elements of the definition of radical surgery, and cross-examined Mr Meyer-Rochow on it. The broad thrust of what Mr Black was seeking to establish, and for which there was some support in the evidence of Professor Windsor, was to the effect that the definition of radical surgery is inappropriate from a medical
perspective. This was because, for example, there are many conditions of a
serious nature which can be treated without need to remove
an entire organ, and
Mr Banicevich’s condition was such a case.
[78] There was no challenge to Professor Windsor’s evidence that
the way in which Mr Banicevich’s condition was treated
was the most
appropriate treatment. This did not require the removal of the entire organ
affected by the condition being treated;
that is to say, the pancreas. But this
evidence does not assist in relation to the matters I have to determine. What
the evidence
did clearly establish, including evidence from Professor Windsor
and Dr Yeong, is that the treatment in this case did not involve
“Radical
Surgery” as defined.
Did Mr Banicevich breach his duties of utmost good faith, disclosure and
fair dealing?
[79] I will consider this affirmative defence in case my conclusion on
cancellation is wrong. This is because, if made out, it
provides a complete
answer to the causes of action advanced by Mr Banicevich.
[80] AMP’s main contentions were recorded in the introduction at
[6](c). For convenience I will reproduce the main allegations:
(a) The application for trauma cover was not made to obtain the benefit
of the cover, but to generate commission income. AMP
says that Mr Banicevich
was in desperate need of substantial income because of a seriously adverse
financial position.
(b) The adverse financial position was not disclosed.
(c) Mr Banicevich did not intend to pay premiums on due date or, at
least, knew that he would be likely to miss payments and
would rely on the grace
period for payment.
(d) Mr Banicevich established a recurring credit card payment authority with AXA which he knew could not be honoured.
[81] As recorded in the introduction, I am satisfied that this defence is
made out. The defence was summarised in the introduction
because the factual
foundation for part of it was contained in, and made apparent by, the summary of
the facts that followed. This
applies in particular to the third and fourth
main allegations as just summarised. Those contentions require inferences to be
drawn.
The inference in respect of the fourth contention, relating to
establishment of the credit card authority, was one that followed
almost
inexorably from what was established as to what occurred after that authority
was set up coupled, with the evidence of defaults
in payment by other means
preceding establishment of the authority.
[82] The inference that Mr Banicevich did not intend to pay the premiums
on due date or, at least, that he knew that he would
be likely to miss payments,
is also one I am satisfied can be drawn from the direct evidence which is
sufficiently summarised in
the summary of facts. In respect of both of these
main elements of the defence – the third and the fourth – the ways
in which Mr Banicevich sought, in effect, to manipulate matters with his various
calls to the AXA call centre, or misinformation
passed to AXA through other
parties, lends substantial support to the conclusion to be drawn. This in turn
leads to the conclusion
that Mr Banicevich was in breach of the duties he owed,
and which as an insurance adviser he knew very well he owed, to AXA.
[83] The other basic contentions of AMP are the first two
recorded in the summary. The central question of fact was
whether, when Mr
Banicevich applied for the addition of the trauma cover, he was in a precarious
financial position. This was established
by expert evidence for AMP from Mr
Jason Weir, a chartered accountant with Deloitte New Zealand. His evidence was
accurately and
concisely summarised in the closing submissions for AMP along the
following lines:
(a) Mr Banicevich was in severe financial distress and was insolvent
during 2010 and 2011.
(b) Mr Banicevich did not have sufficient cash flow to meet the monthly premiums on a sustainable basis when he took out the trauma cover in
November/December 2010, or when his condition was diagnosed in
February 2012, or at the date of the claim in August 2013.
(c) Mr Banicevich had little in the way of surplus cash and some of his
payments were being reversed during the relevant period.
[84] There was no evidence from or for Mr Banicevich which questioned Mr
Weir’s conclusions in any material respect. Mr
Banicevich accepted that
he had major financial problems. The main thrust of his evidence, and
submissions on his behalf on this
issue, was that his financial problems were
the result of factors beyond his control, such as a drought in Northland. He
did challenge
Mr Weir’s use of book values for assets. There was no
expert evidence challenging Mr Weir’s conclusions and I am satisfied
that
Mr Weir’s methodology was appropriate and I accept Mr Weir’s
conclusions. Amongst other things, there was evidence
that one of Mr
Banicevich’s companies that went into receivership (Finance House Ltd),
and a company central to his financial
arrangements, had a balance of $6.38
million owing to BNZ Bank, but the combined government valuations of four
properties available
to meet that debt was $305,000.
[85] Mr Dean Perkins was a former business partner of Mr Banicevich. He
gave evidence that, in about November 2010, Mr
Banicevich told him
that Mr Banicevich’s bank intended to withdraw an overdraft facility for
$100,000. Shortly after
that Mr Perkins saw “in horror” Mr
Banicevich’s proposal for the trauma cover go through. There was no
challenge
to Mr Perkins’ evidence.
[86] The commission payment of some $80,000 by AXA, in consideration of the new trauma cover, was paid by AXA to Whiteman Group. On 30 December 2010 this was transferred to a bank account of Mr Banicevich’s company, Finance House Ltd (the company which subsequently went into receivership). This took the account out of overdraft and put it in credit, for the first time for some considerable time, in a sum of $66,000. The first increased premium payment for the policy, after the addition of the trauma cover, was met out of this account. The history in relation to subsequent defaults has already been covered in detail.
[87] The principles applying to the duty of disclosure and the
insurer’s entitlement to avoid a policy can conveniently
be taken from
part of the head note to the report of Court of Appeal’s decision in
State Insurance General v McHale:3
1 (per totam curiam) Contracts of insurance are contracts of the utmost good faith on both sides. Pursuant to that principle, the insured was bound, quite apart from any terms or conditions in the insurance policy, to make full disclosure of all material facts. This duty of disclosure was not however absolute and the insurer could expect disclosure only of facts within the actual or presumed knowledge of the insured (see p 406 line 44, p 407 line
7).
Carter v Boehm [1766] EngR 157; (1766) 3 Burr 1905; 97 ER 1162 followed.
2 (per totam curiam) The test in New Zealand of materiality in relation to
facts that should be disclosed by insureds is whether the
mind of the prudent
insurer would be affected by knowledge of a particular fact, either
in deciding whether to take the
risk at all or in fixing the premium (see p 402
line 50, p 407 line 11).
Mutual Life Insurance Co of New York v Ontario Metal Products Co
[1925] AC 344 (PC) and Marene Knitting Mills Pty Ltd v Greater Pacific
General Insurance Ltd [1976] 2 Lloyd's Rep 631 (PC) applied.
3 (per Richardson and Hardie Boys JJ) The law is that given that a fact was
within the actual or presumed knowledge of an insured
it must be disclosed if
the prudent insurer would regard it as material. Materiality being a
question of fact, the reasonableness
or otherwise of what was claimed by an
insurer to be material would be a relevant consideration in determining
whether indeed
it was (see p 409 line 9).
Lambert v Co-operative Insurance Society Ltd [1975] 2 Lloyd's Rep 485
(CA) followed.
Joel v Law Union and Crown Insurance Company [1908] 2 KB 863 (CA)
and Roberto v Hartford Fire Ins Co 177 F 2d 811 (1949) (CA)
discussed.
[88] Mr Perese, for Mr Banicevich, did submit that this affirmative defence of AMP amounted to an allegation of fraud on the part of Mr Banicevich. On that premise Mr Perese submitted that the evidence fell well short of establishing fraud. He submitted that fraud cannot be inferred, and cited Schmidt v Pepper NZ.4 He also referred to Americhip Inc v Dean for the purpose of illustrating the pleading requirements for allegations of fraud.5 These authorities are not on point. AMP was
not alleging fraud. I am satisfied that AMP’s pleading
provided clear and full
3 State Insurance General v McHale [1992] 2 NZLR 399
4 Schmidt v Pepper New Zealand (Custodians) Ltd [2012] NZCA 565 at [15].
5 Americhip Inc v Dean [2014] NZCA 380 at [4].
particulars of what it was alleging in respect of Mr Banicevich’s
obligations and the matters relied on by AMP as grounds for
its avoidance of the
policy.
[89] In respect of matters of principle applied to this case there was
the following submission for AMP:
There is no suggestion from the plaintiff that he did not know the state of
his financial circumstances. The main questions are whether
he intended to take
out the policy for the ulterior, bad faith purpose of generating profit rather
than as a genuine insured; and
whether the true facts, if disclosed, were
material.
[90] I agree with the opening proposition as to Mr
Banicevich’s knowledge. Having regard to the evidence already
discussed,
I am also satisfied that Mr Banicevich did intend to take out the policy for the
ulterior and bad faith purpose stated
in that submission. I am further
satisfied that when he did so he knew that he would not be able to meet the
premiums as they fell
due and that that state of affairs continued through to
cancellation in November 2011.
[91] The remaining question is whether the true facts, if disclosed,
would have been material to AXA’s decision whether
or not to grant the
additional cover, or to allow it to continue. I am in no doubt that these
matters were material. They should
have been disclosed. Mr Black’s
submissions that AXA could have asked for financial information does not
assist
Mr Banicevich.
[92] This affirmative defence was made out. AMP was entitled to avoid the trauma component of the policy ab initio; that is, with effect from commencement on
16 November 2010.
Counterclaim
[93] There is a counterclaim by National Mutual against Mr
Banicevich for
$69,491.26 and interest. This claim arises under a distributor agreement between National Mutual (AXA) and Whiteman Group. The agreement made provision for, amongst other things, treatment of commission and commission claw-backs. There was a guarantee from Mr Banicevich to meet all obligations owed by Whiteman Group to National Mutual.
[94] The evidence for National Mutual (from Mr Pana Luamata)
established liability of Whiteman Group in the sum of $69,491.26.
The
calculation of this, arising from various credits and debits to the Whiteman
Group account, was set out in detail and I accept
the calculations. It may be
noted that the major component of the debit balance owed by Whiteman Group
arose from claw-back
of the commission of $81,083.33 on Mr
Banicevich’s trauma cover.
[95] Mr Banicevich’s liability as a guarantor is also
clear.
[96] Mr Banicevich did seek to challenge the claim on a basis which had
not been pleaded and which was first advanced in closing.
I ruled against an
oral application to amend the plaintiff’s pleading to permit this defence
to be advanced. There were two
reasons. The first was that it was far too
late, particularly given the fact that Mr Luamata’s evidence had been
given.
The second was that, in any event, the arguments sought to be advanced
would not give a right to Mr Banicevich.
Result
[97] The plaintiff’s claims are dismissed.
[98] There is judgment for the second defendant in a sum of $69,491.26
with interest to be calculated in accordance with clause
11.7 of the distributor
agreement from due date down to the date of judgment.
[99] The defendants are entitled to costs. If the parties are unable to agree on costs a memorandum for the defendants should be filed and served by 23 October
2015 with a response for the plaintiff to be filed and served two weeks after
service
of the defendants’
memorandum.
Woodhouse J
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URL: http://www.nzlii.org/nz/cases/NZHC/2015/2273.html