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High Court of New Zealand Decisions |
Last Updated: 14 June 2016
IN THE HIGH COURT OF NEW ZEALAND TAURANGA REGISTRY
CIV-2015-485-960 [2016] NZHC 1160
BETWEEN
|
LILLIAN TAYLOR
Appellant
|
AND
|
THE CHIEF EXECUTIVE OF THE MINISTRY OF SOCIAL DEVELOPMENT
Respondent
|
Hearing:
|
19 May 2016
|
Counsel:
|
Appellant in person
D Soper and L Kean for Respondent
|
Judgment:
|
1 June 2016
|
JUDGMENT OF WHATA J
This judgment was delivered by me on 1 June 2016 at 4.30 pm, pursuant to Rule 11.5 of the High Court Rules.
Registrar/Deputy Registrar
Date: ...............................
Solicitors: Crown Law,
Wellington
TAYLOR v THE CHIEF EXECUTIVE OF THE MINISTRY OF SOCIAL DEVELOPMENT [2016] NZHC
1160 [1 June 2016]
[1] Ms Taylor appeals by way of case stated against the decision of the
Social Security Appeal Authority (the Authority) raising
two questions of law
which are reasonably self-explanatory:
(a) As a matter of law, was it open to the Authority pursuant to the
provisions of reg 4 of the Social Security (Temporary
Additional
Support) Regulations 2005 (the Regulations) and the provisions relating to
disability costs contained in s 69C of the
Social Security Act 1964 (the Act) to
fix the appellant’s additional power costs at 15% of her total power
use?
(b) Was there any evidence to support the Authority’s conclusion
that the appellant’s additional power costs should
be fixed at 15% of her
total power costs?
[2] The circumstances of the appeal and the facts of the case
determined by the
Authority are set out below at [8] – [11].
Preliminary issue
[3] A preliminary observation is that the questions of law are widely
framed and, with respect to the Authority, appear to be
an invitation to test
the merits of the Authority’s decision. That is not a proper basis for a
case stated on an appeal of
law.1 A perfunctory reference to the
enabling discretionary power and an enquiry as to whether there was any
evidence do not stand
out as obvious candidates for questions of
law.
[4] The appellant wishes to amend the notice of appeal to
plead that the
Authority erred in law on the following grounds:
(a) The Authority’s failure to properly use the Powerswitch and
savings
calculator.
(b) The Authority’s use, in arriving at a figure of 15%, of a
method which is not recognised by law, i.e. not contained
in the
Authority’s Manuals and Procedures (MaP), and was not a method previously
used by the Ministry of Social Development
(the Ministry) in this
case.
[5] While these questions face objection from the respondent, they
provide some clarity as to the issues before me, although
the first issue should
be narrowed further still to whether or not the Authority was obliged to use the
Powerswitch savings calculator
and, if so, whether it properly used that
calculator. The failure to carry out a statutory obligation is a question of
law.2
[6] The second proposed issue addresses the same underlying claim,
namely whether or not the Authority was obliged to adopt
a particular method and
whether the failure to do so is tantamount to the failure to perform the
statutory obligations.
[7] I am therefore prepared to approach the appeal on that basis of the
questions as stated but narrowed by reference to the
issues raised by Ms
Taylor.
The circumstances of the appeal
[8] As recorded by the case stated, Ms Taylor appealed to the
Authority in respect of a decision of the Chief Executive,
upheld by a
Benefits Review Committee, to reduce the amount of additional power included in
the assessment of her disability
costs. The reduction in her disability costs
resulted in a reduction in the temporary additional support payable to Ms
Taylor.
[9] Additional power costs can be assessed as a disability cost in the
assessment of temporary additional support. The term
“disability
cost” is defined in reg 4 of the Regulations and 69C of the Act. Those
provisions are referred to below at
[13]–[15].
[10] The Authority issued a decision on 17 April 2015 allowing the appeal.
The facts
[11] The case stated provides a succinct and helpful statement of facts,
namely:
[5] The Authority found:
[6] The appellant is aged 68 years. She is in receipt of New Zealand
Superannuation. In addition she receives Accommodation
Supplement, Disability
Allowance and Temporary Additional Support.
[7] The appellant suffers from Osteoarthritis and Chronic
Bronchitis.
[8] When the appellant reapplied for Temporary Additional Support in
November 2013, the Ministry reassessed her disability
costs for inclusion as
allowable costs in the assessment of her entitlement. It determined that the
appellant did not have any additional
power costs and declined to include an
allowance for this item. This resulted in the reduction of the Temporary
Additional Support
payment to the appellant. The Ministry had previously
allowed $5 per week for extra power in the assessment of the appellant’s
disability costs.
[9] The appellant disagreed with this decision. She sought a review
of decision. The matter was reviewed internally and
by a Benefits Review
Committee. The Benefits Review Committee varied the decision of the Chief
Executive and allowed an amount
of $0.96 per week for the cost of running a
clothes dryer as additional power costs. The appellant then appealed to this
Authority.
[10] In making its original assessment, the Ministry relied on the Consumer Powerswitch website. According to that website a person in a one to two person household on the “Anytime with Economy (Low User) Plan” would have an estimated annual cost of power of $1,827. This figure was based on the household having all electric heating and at least one person home during the day. The figure also allowed for a 10% prompt payment discount. A copy of the webpage from the Powerswitch website used by the Ministry was not made available to the Authority.
[11] The writer of the Section 12K report noted that the
appellant’s power costs had originally been calculated incorrectly.
Her
actual power costs in the year to 30 July 2013 were $1,845.38 per annum. This
exceeded the Powerswitch estimate of $1,827
by $18.38 per annum or $0.35 per
week. In effect the Ministry acknowledged that the original assessment was
incorrect.
[12] It was not clear where the Benefits Review Committee had obtained a
figure of $0.96 per week for the running of a clothes
dryer. It appeared to be
incorrect.
[13] The appellant explained that because of her health conditions she has reduced mobility and therefore leads a more sedentary lifestyle. As a result, she needs extra heating. The appellant said that her main source of heating is a heat pump and plug-in electric heaters. She primarily uses her heat pump in the evenings in winter switching it on between 5.00 pm and 7.00 pm and leaving it on until 11.00 pm – 12 am. She would only occasionally use it during the day. She uses “spot heating” such as an oil-filled heater
during the day. In addition, the appellant uses a clothes dryer because she
cannot hang out wishing on the clothesline. At the time
of the hearing she had
home help and her helper was able to hang out her washing for her.
[14] The appellant saves power by using a bench top oven and a microwave for cooking and ensuring that she does not fill the jug beyond what she needs. It is her usual practice to turn her water heater off during the day. Her water heater is turned on for approximately two hours a day. The appellant said that she believed the estimated annual usage for a person in her situation is 2,966 kilowatts per annum. The appellant claimed her actual annual usage in the period 1 August 2012 to 16 August 2013 was
4,804 kilowatts and in the period 26 February 2013 to 24 February 2014 it
was 4,670 kilowatt hours. The appellant’s advice about these amounts is a
handwritten note. Verification or independent evidence of her kilowatt hours
used was not provided. Nor was the Authority clear about
how she obtained the
figure of 2,966 kilowatt hours for a person in her situation. She provided
three pages of information about
estimated costs for other power companies but
these do not relate to Contact Energy (her power provider), or set out precisely
what
factors went into obtaining the figures concerned.
The Authority’s findings
[12] The Authority’s findings are also helpfully summarised as
follows:
[15] The Social Welfare (Temporary Additional Support) Regulations
2005 provide that disability costs can be included as allowable costs in the assessment of Temporary Additional Support. Disability costs are defined as
being “expenses of a kind for which a Disability Allowance under s 69C of
the Act would be payable”.
[16] For Disability Allowance to be paid under s 69C of the
Social Security Act 1964, the person must have additional
expenses of an ongoing
kind arising from their disability. The Authority accepted that the appellant
is a person who may need additional
power because of her disabilities.
[17] The issue was how her additional need for power should be
measured. Assessing the amount of any additional power
costs a person might
have is not a simple matter. Any assessment can only be a best estimate in
most cases. The Authority noted
that there appeared to be three mechanisms used
to estimate additional electricity costs:
(i) Using the Consumer Powerswitch website the Ministry look at the
average cost for similarly sized households using similar
appliances and
heating, and compare the costs shown on the website with the beneficiary’s
actual power costs. That was the
mechanism used in this case.
(ii) The second mechanism is to enquire about what specific appliances the beneficiary uses and consider how that use might be over and above what a person without the particular disability might consume.
(iii) From time-to-time the Ministry have simply agreed that a lump sum
per week should be allowed to cover a beneficiary’s
additional power
costs.
Each of these mechanisms has problems associated with it.
(i) The Consumer Powerswitch website estimate used in this case
applied to a one or two-person household. The appellant
says that a
one-person household will simply not have the same power costs as a
two-person household. Since the assessment
was first made in her case, the
website has begun suggesting that a 10% discount on the estimate figure be made
to give a more accurate
figure for a one- person household. The Authority
accepted that point made by the appellant and agreed that a 10% reduction in the
website figure before making a comparison with a person’s usage may assist
in overcoming this particular issue.
(ii) The appellant submitted that the Ministry should compare kilowatt
hours used because the consumer may be able to obtain
a “deal” or a
discount. The Authority accepted that there was merit in the appellant’s
suggestion but that at
some point the amount involved would need to be
turned into dollars and cents. These would be practical difficulties in doing
this. Using the kilowatt figure to obtain a percentage difference between the
beneficiary’s use and the average use for a
similar household could be
useful.
(iii) The appellant says that she is particularly economical in her
power use in that she turns her hot water off for most of
the day to save on the
cost. While the Authority questioned the appellant as to whether or not there
was a cost saving involved
the appellant confirmed that she believed she pays
more when she leaves her hot water heating on all the time. The Authority
accepted
that using the Powerswitch website apparently does not take into
account the fact that a beneficiary might make savings in some areas
of power
use but not be able to make savings in relation to other areas such as heating
because of their disability.
[18] In this particular case, while the Ministry had stated that they used an amount calculated by Powerswitch of $1,827 to make their assessment, in the appellant’s case, they were not able to provide the “screenshot” or a printout which gave this figure. The Authority was unable to determine precisely what was included and excluded in this estimate to assess how accurate it might be. If the Powerswitch estimate was reduced by 10% as suggested, the estimate would be $1,645. The appellant’s costs of $1,845 exceed this amount by $200. It might be appropriate to reduce the estimate by a further 5% for the factors referred to in paras [16](ii) and (iii) of the Authority’s decision. Reduction of the Powerswitch figure by 15% would result in a $249 reduction of the estimate of $1,578. The appellant’s costs over and above this figure were $267. The Authority had reservations as to whether or not the figures used in this assessment were correct because they had not seen the webpage material on which it was based.
Cost of specific appliances
[19] The appellant identified her clothes dryer and heating in the two
items for which she needs to spend more on power than
might otherwise be the
case. The Benefits Review Committee identified the cost of running the clothes
dryer as being $0.96 per load.
Since the hearing the Ministry have increased
the amount allowed in the appellant’s disability costs to three loads per
week
at 99 cents per load.
[20] The difficulty about assessing the appellant’s additional costs in relation to heating is that the appellant did not describe a pattern of using her heating appliances in a way that demonstrated she used heaters or the heat pump more than a person without her disability.
[21] The list of the appellant’s monthly power bills set out
paragraph 2.7 of Section 12K report tends to show that in
the summer months she
has very modest power costs and that her costs are higher in the winter. On the
other hand the appellant might
use her heating more often if she could afford
to. The Authority acknowledged that the impact of turning off her hot water
would
be reflected in her power bills.
[22] Using the cost of running specific appliances can be a useful tool
in assessing additional costs in some circumstances but
because of the variables
is not practical in this case.
Lump sum
[23] In the past the Ministry have on occasions simply agreed that a
lump sum of perhaps $50 or $10 per week should be allowed
to cover a
beneficiary’s additional heating costs. An alternative to this would be
to assess the percentage of their
total annual bill taking into
account the person’s disability.
[24] There will always be variables which are difficult to quantify in
assessing additional power costs. The assessment must
be both fair to the
appellant and administratively practical. In this case the need to use the
clothes dryer is an additional cost
only when there is no one to hang out her
washing. The appellant has a need for heating and cannot economise on this but
she has
not described a pattern of use that is out of the ordinary.
[25] The Authority considered the most appropriate option was to set a percentage figure based on the appellant’s actual costs, her level of disability and need for additional power. The Authority assessed the appellant’s additional power costs to be 15% of her total usage. Fifteen percent of
$1,845.38 amounts to $276.80 per annum. The Authority directed the
appellant’s additional power costs for the 52 weeks commencing on 8
November 2013 to be assessed on this basis and included as a disability cost
in the assessment of her entitlement to Temporary Additional
Support.
The Statutory Frame
[13] Section 69C(1) and (2A) of the Act confer a power on the Chief Executive to pay a disability in the following terms:
(1) The chief executive may, in the chief executive’s
discretion, grant a disability allowance at a rate not exceeding
the amount
specified in Schedule
19, to or on account of—
(a) any person who is in receipt of a supported living payment, sole
parent support, jobseeker support, a youth payment, or
a young parent payment,
or a related emergency benefit payable under section
61; or
(b) [Repealed]
(c) any person whose income, including the income of the
person’s spouse or partner and any New Zealand superannuation
or
veteran’s pension payable to the person or the person’s spouse or
partner, is less than the appropriate amount in
Part
3 of Schedule 31; or
(d) the dependent spouse or partner or dependent child of any person
referred to in paragraphs (a) to (c).
...
(2A) A disability allowance is not payable to or on account of any person
except to the extent that—
(a) the person has additional expenses of an ongoing kind
arising from the person’s disability (subject to section
68A); and
(b) the assistance towards those expenses available under this
Act or any other enactment is insufficient to meet them.
[14] Section 61G(1)–(3) provides for the temporary additional support
or TAS. It states:
(1) The purpose of temporary additional support is to provide
temporary financial assistance within the prescribed limits as
a last resort to
alleviate the financial hardship of people whose essential costs cannot
be met from their chargeable income
and other resources, while ensuring that
people seeking or granted that assistance take reasonable steps to reduce their
costs or
increase their chargeable incomes.
(2) An applicant is eligible for temporary additional support
if—
(a) his or her chargeable income is less than his or her essential
costs; and
(b) he or she has cash assets of not more than the prescribed amount;
and
(c) he or she meets any prescribed criteria and any other requirements set out in regulations made under section
(3) Temporary additional support granted to an applicant in accordance
with this section and regulations made under section
132AB must be granted—
(a) in the prescribed amount; and
(b) for the prescribed period.
[15] “Essential costs” mean the sum of a person’s
allowable costs and standard costs.3 “Allowable costs”
are defined by the Regulations as a “regular essential expense”, and
“essential expense”
is defined as meaning an expense that is
essential for a person to pay or incur in order to meet their daily living needs
and that
could not readily be avoided or varied.4 Essential expenses
can include “disability costs”,5 which are:
disability costs—
(a) means disability-related expenses, being expenses of a kind
for which a disability allowance under section 69C of
the Act would be payable;
but
(b) despite paragraph (a), does not include any costs for counselling
(including the costs of transport to attend counselling)
in excess of the amount
paid for that purpose by way of a disability allowance under section 69C of the
Act
[16] There is no dispute that Ms Taylor qualifies in terms of these
provisions for a disability allowance.
Ministerial Directions
[17] Section s 69C is subject to the Ministerial Direction –
Disability Allowance
Direction. The relevant directions are:
Clause 2. Verification of additional expenses
Before determining whether a person has additional expenses of a
kind required by section 69C(2A)(a) of the Act, you must
require the applicant
to provide written verification that–
(a) He or she is incurring the expenses claimed; and
(b) The expenses are of an ongoing kind; and
3 Social Security Act 1964, s 61G(7).
4 Social Security (Temporary Additional Support) Regulations 2005, schedule 2, cl 1–2.
5 Schedule 2, cl 1.
(c) The expenses arise from the person's disability,–
by way of–
(d) A certificate from a registered health professional as to the need
for the goods or services to which the expenses relate,
how that need relates to
the person's disability, the expected duration of that need, and the therapeutic
value to the person in
receiving the goods or services; and
(e) Invoices or receipts for payment of the expenses; and
(f) Any other verification that you consider necessary or
satisfactory.
Clause 4. Additional expenses: considerations
When determining whether a person has additional expenses of a kind
required by section 69C(2A)(a) of the Act, you must
consider–
(a) Whether the person is incurring ongoing expenses which result from
the person's disability, having regard to–
(i) The relationship between the disability and the need to incur the
expenses; and
(ii) The other matters referred to in clause 2(d); and
(iii) Whether the person would be incurring the expenses if he or she
did not have the disability; and
(iv) Whether the expenses or an expense of that kind was being incurred
before the disability arose and the reasons for incurring
that expense at that
time; and
(aa) the extent (if any) to which the person's life or health would be
put at risk, or the person's disability aggravated, if
the person could not
receive the goods or services because the expense was not wholly or partly met
from a disability allowance;
and
(b) Whether a person in a similar position who does not have
the particular disability would incur expenses of that
type or amount;
and
(c) Whether there are less costly goods or services which might meet
the need referred to in clause 2(d); and
(d) Any other matters you consider to be relevant.
Clause 6. Disability allowance: general justification
Where you consider that the applicant fulfils the requirements of section 69C of the Act, you must grant a disability allowance only if, having regard to the following matters and the matters in clause 6A, you believe such grant is justified:
(a) The assistance that is or might be available to the applicant from other
sources to pay the expenses;
(b) The matters referred to in clause 2(d); and
(c) Any other matters you consider to be relevant.
Clause 7. Disability allowance need not be granted in
discretion
Nothing in this Direction requires you to grant a disability allowance if, in
the exercise of your discretion you determine such grant
ought not to be
made.
MaP
[18] The Ministry produced a guidance document for the purpose of
assessing a beneficiary’s need for additional support.
This document
is available on the Ministry’s website. It sets out a seven step
process. Given the significance attached
to it by Ms Taylor, I reproduce it
here:
Step
1
|
Ask the client what additional power costs they are incurring due to
their disability.
|
Step
2
|
Are the clients only extra power costs due to running specific
appliances, such as a dehumidifier or heater?
If no go to step 3.
If yes obtain the following for each appliance:
• wattage of the appliance
• additional running time per annum
• access the Appliance running costs
procedures
Note not all appliance running costs are listed. Where an appliance
is
|
|
not listed talk with the client to identify a similar appliance.
Complete the following assessment for each appliance to determine
additional power costs:
• add total annual additional
running costs to Disability
Allowance
|
Step
3
|
Obtain from the client:
• number of persons in their household
• power company they are registered with
• type of plan they have with the power company
• obtain the clients last 52 weeks power costs
Note if the client is unable to provide 52 weeks power costs,
calculate an amount from the power costs provided to estimate an
annual
amount.
|
Step
4
|
Access the Powerswitch website to obtain an estimate of
'normal' power usage based on a similar sized household.
|
Step
5
|
Subtract the Powerswitch estimate from the client's actual
usage.
Note if the Powerswitch estimate is higher than the client's usage,
this figure is NIL.
Divide this by 52 to get a weekly figure.
|
Step
6
|
Consider the amount calculated in step 5. Discuss with the client the
weekly/annual figure from step 5.
If this seems a reasonable figure based on discussion with the client about
their individual circumstances, then use this amount as
the additional power
usage to be included in the client's Disability Allowance.
If the client disagrees or you think the figure is unrealistic, go to step
7.
|
Step
7
|
If the client has disagreed or you think the figure is unrealistic
discuss these points with the client.
• Why does the client or you think this figure is not
realistic?
|
For example: How long has the client been living at these premises?
• Are these circumstances related to the client's disability?
Taking into account the discussions above and the costs calculated in steps 5
and 7, discuss with the client what a realistic figure
for additional power
would be on a weekly basis (if applicable).
Add this amount to the client's Disability Allowance as additional
power costs
Factsheet
[19] The Ministry also produces a factsheet dealing with the disability
allowance. It identifies allowable costs, noting that
the costs must be directly
related to the person’s disability including:
Power, gas and heating: for the additional electricity, gas or heating costs
that a person has. It is the costs over and above the
normal power consumption
of similar-sized households.
Issue 1: Was it open to the Authority to fix the allowance at 15% of her
power use?
[20] Ms Taylor contends that the Authority had no proper basis
to fix the allowance at 15% for the following reasons
(in short):
(a) The Authority did not consider or address the appellant’s
reasons for
challenging the decisions of the lower decision makers;
(b) The Authority has not correctly implemented the MaP
process;
(c) No evidence to support fixing the allowance at 15% of the
appellant’s
actual use;
(d) A reasonable estimate of the appellant’s additional disability
power
related expenses is in the range of 34%-38%;
(e) The decision was based on a report that was not received by the
appellant until just before the hearing and she did not
have an opportunity to
comment on its content.
[21] I address the MaP process below in relation to the second issue. I
turn then to the other main grounds of objection.
Reasons for challenging Benefit Review Committee (BRC)
[22] Ms Taylor contends her disability allowance was initially wrongly
assessed by WINZ using the Powerswitch calculator by (among
other things)
inputting the wrong information, including her actual usage or cost with the
result that it regurgitated an estimate
of normal household equivalent usage
which is proximate to her actual usage. She says the review by the BRC addressed
this error
by effectively ignoring it. She appealed to the Authority to have
this error addressed and asked the Authority to:
(a) Redefine the appeal;
(b) Use the most recent power costs (usage) in their assessment for
the relevant period;
(c) Use the Kwh p.a, rather than the cost in assessing whether a
client has used more power;
(d) Accept that a one person household is not similar to a two person
one, and decrease of increase assessments accordingly;
(e) Alter MAP so that clients’ power plans and transaction
histories are not required until correct assessments and comparisons
have been
conducted.
(f) Backdate and pay to me any costs found to be owing over the period
from 2012 until the present.
[23] Ms Taylor claims that the Authority did not address these matters and, instead, embarked on a different, flawed assessment method. She says that in so doing the Authority: failed to have regard to the reasons for her appeal; erred by not
confining itself to addressing those reasons and should have simply employed
the
Powerswitch calculator using the correct inputs.
Assessment
[24] The immediate answer to Ms Taylor’s complaint is that, as the
respondent noted, the Authority was not confined to assessing
her entitlement to
an allowance by reference to and correcting the alleged errors made by the lower
fora.6 It was empowered to assess her entitlement afresh and more
importantly exercise a discretionary power to grant an allowance in
accordance with s 69(C) and the relevant Ministerial Direction unfettered
by the decisions of those fora.7 The substantive answer is that
the central issues raised by her appeal were specifically canvassed in the
Authority’s decision
at [11]–[24] and summarised in the case on
appeal at [17]. There is therefore no merit in this complaint.
No evidence to support 15%
[25] This ground must also fail. The Authority identified the Consumer Powerswitch website discount estimate for a one person household as 10% (at [16](i) of the decision), adjusted that estimate by 5% to take into account the matters raised by Ms Taylor (at [17]) and specifically referred to the additional needs identified by Ms Taylor (at [19]) in accordance with her evidence (see summary below at [35]). See also [18] of the case on appeal. In the final part of the decision, the Authority arrived at a figure of 15% to represent Ms Taylor’s additional power costs. Plainly the Authority has assembled the information referred to in the earlier parts of the decision (and as contained in the evidence) to arrive at the 15% figure. That was an assessment of fact and an evaluative judgment available to it that is not otherwise
reviewable by this Court on a case stated on a question of
law.
7 Social Security Act 1964, s 12M.
A reasonable estimate
[26] As this is an appeal on a question of law, the availability of a
reasonable alternative on the facts is not a proper basis
for appeal and must be
rejected. Ms Taylor, however, emphasised that the decision to fix the allowance
at 15% of her power costs
was plainly wrong on the evidence. Given the
significance of this aspect to her I propose to address it briefly.
[27] Ms Taylor’s thesis is relatively straightforward: the Ministry
should compare the actual kilowatt usage with normal
usage by an equivalent
household, taking into account her limited usage of hot water. This results (she
says) in the following differences:8
(a) 35%: being the difference between (a) her actual usage (4803 kw)
plus an allowance for notional hot water usage (2058 kw)9 and (b)
normal equivalent household usage10 with hot water (5171
kw), namely 1690 kw or 35%.
(b) 38%: being the difference between (a) her actual usage (4803
kw)
and (b) an equivalent household without hot water (2996 kw) namely,
1837 kw or 38%.
(c) 34%: being the difference between (a) her actual usage (4803 kw)
and (b) an equivalent household without hot water (2996
kw), plus an allowance
to reflect her actual hot water usage (184 kw), namely 1653 kw or
34%.
[28] There are two immediate difficulties with this analysis. First, Ms Taylor did not profess to be an expert in such matters so the reliability of her estimates of actual and notional usage is inherently contestable. Second, the notional 30% uplift on her
actual use to account for normal hot water use (scenario (a)) or the
discounting of the
10 These figures are based on the 10% reduction used by Powerswitch.
hot water usage from the notional equivalent household (scenarios (b) and
(c)) for comparative purposes in effect seeks to treat Ms
Taylor’s savings
on hot water usage as if they were an additional expense incurred.
[29] This is to be contrasted with the process of isolating an item of additional power usage attributable to a specific disability need. It may be necessary then to identify the actual usage incurred by a notional family with similar usage characteristics to the applicant in order to be able to fairly quantify the disability related additional usage. This is what, in my view, the Authority has in fact done. But without finally deciding the matter, a discretionary power to pay an additional allowance for disability related expenses does not obviously extend to expenditure not in fact incurred, or savings made, by the applicant in terms of standard costs of
living.11 I accept that the Authority took into account the
“hot water” usage in its
decision and nothing I say here should be seen as a criticism of its broad
approach based on fairness and pragmatism. But that
should not be
converted to an expectation that such a factor must be determinative of the
outcome.
[30] Accordingly, I do not consider that the reasonable estimates
provided by Ms
Taylor demonstrate that the Authority was obviously wrong.
Late receipt of report
[31] The (allegedly) late receipt of the s 12k report by Ms Taylor does not provide a proper basis for finding material substantive or procedural error where the appeal is on a question of law only. As I have said, the hearing before the Authority revisited Ms Taylor’s claims afresh and it is plain on the face of the record that she was afforded an ample opportunity to make the key points she wanted to make in support of her claim to a higher disability allowance. Notably, the s 12k report in fact identified that the Ministry had erred in its calculation, so was helpful to Ms Taylor (see case on appeal at [11]). Furthermore, Ms Taylor did not appear to seek an
adjournment of the hearing so that she could address the s 12k
report.
11 See Social Secuirty Act 1964, ss 69(2A)(b) and 61G(1).
Outcome on issue 1
[32] The Authority had an ample basis in law and fact to fix
the disability allowance at 15%.
Issue 2: Did the Authority fail to apply the correct methodology to
calculate the disability allowance.
[33] Ms Taylor’s central complaints under this heading are
that:
(a) The Authority did not follow the MaP process, and in particular did not
follow Step 4 of that process, namely:
Access the Powerswitch website to obtain an estimate of “normal”
power usage based on a similar sized household.
(b) The Authority wrongly employed a lump sum process.
[34] This complaint also has insurmountable hurdles to overcome. First, the Authority is not expressly bound by the legislation or regulation to follow the MaP specified process. Second, as noted by the respondent, the MaP is an internal Ministry guidance document to assist Ministry staff. It does not purport to bind the Ministry to the outcome of the MaP procedure and so does not given rise to any legitimate expectation that it will be followed and the allowance set by reference to
Step 4.12 Third, Step 7 of the MaP process envisages that there
may need to be
discussion about the outputs of the Powerswitch assessment to ensure that they are realistic. Fourth, and in any event, the Authority identified the outputs of the Step 4
Powerswitch assessment and rejected them, for cogent reasons, including those identified by Ms Taylor (e.g. inputting actual usage to establish an estimate for
notional household
equivalent).13
12 Legitimate expectation (in the sense used in orthodox administrative law – see Philip A Joseph
Constitutional and Administrative Law in New Zealand (4th ed, Thomson Reuters, Wellington,
2014) at 1029–1041 and the authorities cited therein) was not raised directly by Ms Taylor. But her argument employed the notion that applicants refer to this Ministry guidance and assume that they their entitlements will be set by reference to the MaP process.
13 See [16] of the Authority’s decision.
[35] Ultimately, the Authority examined a number of options for assessing
Ms Taylor’s needs, including by reference to the
Powerswitch website
estimate, and decided to take an approach that is both fair to Ms Taylor and
administratively practicable. This
involved identifying her specific needs and
fixing an amount by reference to them. This assessment was based on evidence
given by
Ms Taylor and helpfully summarised by the respondent,
namely:
(a) She used the clothes dryer two or three times per week, although some
weeks not at all.
(b) She used the clothes dryer when home help was not available because she
cannot hang her washing on the clothesline herself.
(c) She did not need heating in the summer months and that her use of heating
was seasonal.
(d) When she did turn on the heat pump it was usually in the
evenings.
Furthermore, she kept warm with a blanket until she felt the need to turn it
on.
(e) The heating would be turned on for around four or five hours from
approximately 7.00 pm.
(f) In winter she would occasionally use heating during the day, such as an
oil filled heater or a fan heater.
(g) She would not have the heating on all day “unless it was
particularly miserable”.
Lump sum
[36] Ms Taylor makes a further complaint that the Authority was not empowered to make a lump sum assessment. But as I think Ms Taylor conceded, the Authority did not make a lump sum assessment in the sense precluded by the reg 15 of the Regulations. Rather, the Authority aggregated the additional costs incurred in
relation to Ms Taylor’s disability in fixing the 15% figure. This was
an attempt at
finding a practicable solution that was available to it.
Outcome on issue 2
[37] The Authority enjoys a broad discretion to arrive at a disability
allowance that is fair and practicable. It is not required
to strictly apply the
MaP process and in particular Step 4 in every case. Provided that there is a
basis for the assessment on the
available evidence having regard to relevant
considerations, and the conclusion is not obviously wrong, then it will be
beyond challenge
in this Court by way of case stated on a question of
law.
Result
[38] The answer to both questions of law stated at [1] is
Yes.
[39] Moreover, the Authority’s decision was cogent and supported by
the available evidence of additional usage as noted
at [33]–[37]
above.
[40] For completeness, nothing in this decision should be seen to be
suggesting that the Powerswitch methodology is inherently
flawed and that a more
qualitative approach is to be preferred. It will be for the Ministry to
determine whether in the given case
the Powerswitch website provides the
appropriate and realistic method for assessing additional electricity
consumption.
Costs
[41] The respondent acknowledged during the hearing that if he is successful, no costs will be sought against Ms Taylor. Accordingly, I order that costs lie where they fall.
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