New Zealand Acts

CREDIT CONTRACTS AND CONSUMER FINANCE ACT 2003 - SECT 83K

83K Subsequent complaints

1 This section applies if—

a) the debtor makes a written complaint to the creditor in relation to an enforcement action (the
"original complaint" ); and

b) the debtor subsequently makes another written complaint to the creditor in relation to an enforcement action (the
"subsequent complaint" ).

2 The subsequent complaint does not, under section 83J , prevent the creditor or a creditor's agent from taking or continuing enforcement action in relation to consumer goods unless—

a) the subsequent complaint is made not less than 4 months after the original complaint is made; or

b) in the case of a subsequent complaint that is made less than 4 months after the original complaint is made,—

i) the creditor agrees to consider the complaint; or

ii) the basis or grounds of the subsequent complaint are materially different from the basis or grounds of the original complaint.

History: Section 83K: inserted, on 6 June 2015, by section 51 of the Credit Contracts and Consumer Finance Amendment Act 2014 (2014 No 33).