Australian Capital Territory Current Acts

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UTILITIES ACT 2000 - SECT 172

ACAT applications

A person (the complainant ) mentioned in table 172, column 2 may apply to the ACAT in relation to a matter (the complaint ) mentioned in column 3 in relation to the complainant.

Table 172     ACAT applications

column 1

item

column 2

complainant

column 3

complaint

1

consumer affected by contravention

contravention of customer contract, or customer retail contract or customer connection contract made under the National Energy Retail Law (ACT) , by a utility

2

consumer affected by contravention

contravention of an industry code dealing with utility service standards by a utility

3

consumer

a utility fails to provide a utility service to consumer or withdraws a utility service from consumer, and failure or withdrawal causes substantial hardship, or is likely to cause substantial hardship, to consumer

4

person affected by contravention

contravention of s 51 (Protection of personal information) by a utility

5

person affected by contravention

contravention by a utility or a regulated utility of an obligation in relation to its network operations under this Act or the Utilities (Technical Regulation) Act 2014

6

person affected by act or omission

act or omission of an authorised person for a utility or regulated utility in relation to its network operations under this Act or the Utilities (Technical Regulation) Act 2014

7

person on whom charge imposed

capital contribution charge imposed under s 101



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