Australian Capital Territory Numbered Acts

FAIR TRADING (MOTOR VEHICLE REPAIR INDUSTRY) ACT 2010 (NO. 16 OF 2010) - SECT 23

    (1)     It is a condition of a licence that the licensee, before performing motor vehicle repair work for a person that is expected to cost the person $150 or more—

        (a)     give the person an estimate of the cost of the work; and

        (b)     give the estimate in writing if asked by the person to do so.

    (2)     However, if it is not reasonably practicable to give an estimate of the cost of work without first undertaking diagnostic work, it is a condition of the licence that a licensee, when performing the diagnostic work for a person—

        (a)     give the person a written estimate of the cost of the work; and

        (b)     if the diagnosis is likely to result in any damage to the motor vehicle—tell the person of that fact in writing; and

        (c)     obtain the person's written authorisation for the licensee to perform the diagnostic work, unless the person has agreed otherwise; and

        (d)     after the diagnosis and before the licensee repairs the vehicle—

              (i)     give the person an estimate of the cost of repairs; and

              (ii)     obtain the person's authority to perform the repairs specified in the estimate.

    (3)     It is a condition of a licence that the licensee, when performing motor vehicle repair work for a person after giving an estimate to the person, tell the person of any variation in the cost from the estimate.

    (4)     It is a condition of a licence that the licensee keep records of written or verbal estimates and quotes given to people.