(1) The Commissioner must:
(a) consider the Ombudsman's assessment and recommendations in the report; and
(b) give written notice to the Ombudsman of:
(i) if the Commissioner agrees with the assessment and recommendations – the agreement; or
(ii) if the Commissioner does not agree with the assessment or a recommendation – the disagreement and the reasons for it.
(2) On receipt of a notice under subsection (1)(b)(ii), the Ombudsman must, after considering the Commissioner's reasons, by written notice given to the Commissioner:
(a) confirm or vary the assessment or recommendation; or
(b) substitute a new assessment or recommendation.