The chief executive must establish and operate an automated interactive voice response system (the AIVR system) for the following transactions--
(a) a person giving information required to be given, under the Act, to the chief executive by using the AIVR system;
(b) a person obtaining information required or authorised to be obtained, under the Act, from the chief executive by using the AIVR system;
(c) a person changing a fisher PIN.
Editor's note--
The phone number for accessing the AIVR system is published on the department's website.