Queensland Subordinate Legislation as Made

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TRANSPORT OPERATIONS (PASSENGER TRANSPORT) STANDARD 2010 No. 224 - SECT 31

31 Customer service

(1) An operator of a relevant service that is a taxi service or a service providing scheduled services must take reasonable steps to ensure the operator's drivers are competent in providing customer service.

(2) Without limiting subsection (1), an operator of a relevant service providing scheduled services must take reasonable steps to ensure drivers are aware of the timetables and routes for the services.



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