South Australian Current Acts

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ELECTRICITY ACT 1996 - SECT 24

24—Licences authorising retailing

        (2)         The Commission must make a licence authorising the retailing of electricity subject to conditions determined by the Commission

            (a)         requiring, if the holder of the licence is a related body corporate (within the meaning of the Corporations Act 2001 of the Commonwealth) in relation to the holder of a licence authorising the operation of a distribution network, the business of the retailing of electricity authorised by the licence to be kept separate from the business of the operation of the distribution network in the manner and to the extent specified in the conditions; and

            (b)         if the electricity entity sells electricity to customers of a prescribed class, requiring the electricity entity to maintain specified accounting records and to prepare accounts according to specified principles; and

            (c)         requiring the electricity entity to establish customer consultation processes of a specified kind; and

            (d)         requiring the electricity entity to comply with code provisions as in force from time to time (which the Commission must make under the Essential Services Commission Act 2002 on or before the prescribed date) relating to the provision of pricing information to enable small customers to compare competing offers in the retailing of electricity; and

            (da)         requiring the electricity entity to include (in a print size and form prescribed by regulation) in each account for electricity charges sent to a small customer information prescribed by regulation, including information relating to—

                  (i)         the customer's electricity consumption during the preceding 12 months; and

                  (ii)         the entity's daily charges for electricity during the period to which the account relates; and

                  (iii)         obtaining advice through the Commission about reducing electricity consumption and about electricity consumer choices; and

                  (iv)         greenhouse gas emissions associated with the customer's electricity consumption; and

            (e)         requiring the electricity entity to comply with code provisions as in force from time to time (which the Commission must make under the Essential Services Commission Act 2002 ) relating to standard contractual terms and conditions to apply to the sale of electricity to small customers; and

            (h)         requiring the electricity entity to enter into and comply with an agreement (on terms approved from time to time by the Commission) with each person holding a licence authorising the operation of a distribution network who provides services to the same customers as the entity as to the co-ordination of the provision of services to those customers; and

                  (i)         requiring the electricity entity to comply with code provisions as in force from time to time (which the Commission must make under the Essential Services Commission Act 2002 ) imposing minimum standards of service for customers that are at least equivalent to the actual levels of service for such customers prevailing during the year prior to the commencement of this section and take into account relevant national benchmarks developed from time to time, and requiring the entity to monitor and report on levels of compliance with those minimum standards; and

            (j)         requiring the electricity entity to comply with code provisions as in force from time to time (which the Commission must make under the Essential Services Commission Act 2002 ) limiting the grounds on which the supply of electricity to customers may be discontinued or disconnected and prescribing the process to be followed before the supply of electricity is discontinued or disconnected; and

            (k)         requiring a specified process to be followed to resolve disputes between the electricity entity and customers as to the sale of electricity; and

            (l)         if the electricity entity sells electricity to customers with an annual electricity consumption level of less than 750MW.h per year, requiring the electricity entity to participate in an ombudsman scheme—

                  (i)         that applies to the electricity supply industry and to other regulated industries (within the meaning of the Essential Services Commission Act 2002 ) prescribed by regulation; and

                  (ii)         the terms and conditions of which are approved by the Commission; and

            (m)         requiring the electricity entity

                  (i)         to investigate strategies for achieving a reduction of greenhouse gas emissions to such targets as may be set by the Environment Protection Authority from time to time or such levels as may be binding on the entity from time to time, including strategies for promoting the efficient use of electricity and the sale, as far as is commercially and technically feasible, of electricity produced through cogeneration or from sustainable sources; and

                  (ii)         to prepare and publish annual reports on the implementation of such strategies.

        (4)         This section does not limit the matters that may be dealt with by terms or conditions of a licence authorising the retailing of electricity.



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