Section 5.53(2)
is amended by deleting “and” after paragraph (ha) and
inserting instead —
“
(hb) details of entries made under section 5.121
during the financial year in the register of complaints,
including —
(i)
the number of complaints recorded in the register of
complaints;
(ii)
how the recorded complaints were dealt with; and
(iii)
any other details that the regulations may require;
and
”.