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RESIDENTIAL TENANCIES AMENDMENT ACT 2011 (NO. 60 OF 2011) - SECT 96

96 .         Part VIA inserted

                After section 81 insert:


Part VIA — Residential tenancy databases

Division 1 — Preliminary

82A.         Terms used

                In this Part —

        agent , of a lessor, means a person employed, or otherwise authorised, by the lessor to act as the lessor’s agent;

        database means a system, device or other thing used for storing information, whether electronically or in some other form;

        database operator means an entity that operates a residential tenancy database;

        inaccurate , in relation to personal information in a residential tenancy database, includes information that is inaccurate because —

            (a)         the information indicates that the person owes a lessor an amount that is more than the security bond for a residential tenancy agreement; and

            (b)         the amount owed was paid to the lessor more than 3 months after the amount became due;

        list , personal information about a person in a residential tenancy database —

            (a)         means —

                  (i)         to enter the personal information into the database; or

                  (ii)         to give the personal information to a database operator or someone else for entry into the database;

                and

            (b)         includes to amend personal information about a person in the database to include additional personal information about the person;

        out-of-date , in relation to personal information in a residential tenancy database, means the information is no longer accurate because —

            (a)         for a listing made on the basis the person owes a lessor an amount that is more than the security bond for a residential tenancy agreement — the amount owed was paid to the lessor within 3 months after the amount became due; or

            (b)         for a listing made on the basis a court has made an order terminating the residential tenancy agreement — the order has been set aside on appeal;

        personal information means information (including an individual’s name) or an opinion, whether true or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion;

        residential premises includes a long-stay site in a residential park as those terms are defined in the Residential Parks (Long-stay Tenants) Act 2006 ;

        residential tenancy agreement includes a long-stay agreement as defined in the Residential Parks (Long-stay Tenants) Act 2006 ;

        residential tenancy database means a database —

            (a)         containing personal information —

                  (i)         relating to, or arising from, the occupation of residential premises under a residential tenancy agreement; or

                  (ii)         entered into the database for reasons relating to, or arising from, the occupation of residential premises under a residential tenancy agreement;

                and

            (b)         the purpose of which is for use by lessors or agents of lessors for checking a person’s tenancy history to decide whether a residential tenancy agreement should be entered into with the person;

        tenant includes a long-stay tenant as defined in the Residential Parks (Long-stay Tenants) Act 2006 .

82B.         Application of Part

                This Part does not apply to a residential tenancy database kept by an entity (including a government department of this State, another State or a Territory) for use only by that entity or its officers, employees or agents.

Division 2 — Tenancy database information

82C.         Notice of usual use of database

        (1)         This section applies if —

            (a)         a person (the applicant ) applies to a lessor, whether or not through the lessor’s agent, to enter into a residential tenancy agreement; and

            (b)         the lessor or, if the application is made through the lessor’s agent, the lessor or agent usually uses one or more residential tenancy databases for deciding whether a residential tenancy agreement should be entered into with a person.

        (2)         The lessor or agent must, when the application is made, give the applicant written notice stating the following —

            (a)         the name of each residential tenancy database the lessor or agent usually uses, or may use, for deciding whether a residential tenancy agreement should be entered into with a person;

            (b)         that the reason the lessor or agent uses a residential tenancy database mentioned in paragraph (a) is for checking an applicant’s tenancy history;

            (c)         for each residential tenancy database mentioned in paragraph (a), how persons may contact the database operator who operates the database and obtain information from the operator.

        Penalty: a fine of $5 000.

        (3)         Subsection (2) applies in relation to a residential tenancy database whether or not the lessor or agent intends to use the database for deciding whether a residential tenancy agreement should be entered into with the applicant.

        (4)         However, the lessor or agent is not required to give the written notice mentioned in subsection (2) if a written notice stating the matters mentioned in the subsection was given to the applicant not more than 7 days before the application was made.

82D.         Notice of listing if database used

        (1)         This section applies if —

            (a)         a person (the applicant ) applies to a lessor, whether or not through the lessor’s agent, to enter into a residential tenancy agreement; and

            (b)         the lessor or, if the application is made through the lessor’s agent, the lessor or agent uses a residential tenancy database for checking whether personal information about the applicant is in the database; and

            (c)         personal information about the applicant is in the database.

        (2)         The lessor or agent must, as soon as possible but within 7 days after using the database, give the applicant a written notice stating —

            (a)         the name of the database; and

            (b)         that personal information about the applicant is in the database; and

            (c)         the name of each person who listed the personal information in the database; and

            (d)         how and in what circumstances the applicant can have the personal information removed or amended under this Part.

        Penalty: a fine of $5 000.

        (3)         However, subsection (2)(c) requires the written notice to state the name of a person only if the person is identified in the residential tenancy database as the person who listed the personal information in the database.

82E.         Listing can be made only for particular breaches by particular persons

        (1)         A lessor, lessor’s agent or database operator must not list personal information about a person in a residential tenancy database unless —

            (a)         the person was named as a tenant in a residential tenancy agreement that has ended; and

            (b)         the person has breached the agreement; and

            (c)         because of the breach, either —

                  (i)         the person owes the lessor an amount that is more than the security bond for the agreement; or

                  (ii)         a court has made an order terminating the residential tenancy agreement;

                and

            (d)         the personal information —

                  (i)         relates only to the breach; and

                  (ii)         is accurate, complete and unambiguous.

        Penalty: a fine of $5 000.

        (2)         Without limiting subsection (1)(d)(ii), the personal information must indicate the nature of the breach.

82F.         Further restriction on listing

        (1)         A lessor, lessor’s agent or database operator must not list personal information about a person in a residential tenancy database unless the lessor, agent or operator —

            (a)         has, without charging a fee —

                  (i)         given the person a copy of the personal information; or

                  (ii)         taken other reasonable steps to disclose the personal information to the person;

                and

            (b)         has given the person at least 14 days to review the personal information and make submissions —

                  (i)         objecting to its entry into the database; or

                  (ii)         about its accuracy, completeness and clarity;

                and

            (c)         has considered any submissions made.

        Penalty: a fine of $5 000.

        (2)         Subsection (1) does not apply if the lessor, lessor’s agent or database operator cannot locate the person after making reasonable enquiries.

        (3)         Subsection (1)(b) and (c) do not apply —

            (a)         to information that, at the time of the listing, is contained in publicly available court or tribunal records; or

            (b)         to a listing involving only an amendment of personal information about a person under section 82G.

82G.         Ensuring quality of listing — lessor’s or agent’s obligation

        (1)         This section applies if a lessor or lessor’s agent who lists personal information in a residential tenancy database becomes aware that the information is inaccurate, incomplete, ambiguous or out-of-date.

        (2)         The lessor or agent must, within 7 days, give written notice of the following to the database operator who operates the database —

            (a)         if the information is inaccurate, incomplete or ambiguous —

                  (i)         that the information is inaccurate, incomplete or ambiguous; and

                  (ii)         how the information must be amended so that it is no longer inaccurate, incomplete or ambiguous;

            (b)         if the information is out-of-date — that the information is out-of-date and must be removed.

        Penalty: a fine of $5 000.

        (3)         The lessor or agent must keep a copy of the written notice for one year after it was given under subsection (2).

        Penalty: a fine of $5 000.

82H.         Ensuring quality of listing — database operator’s obligation

        (1)         This section applies if a lessor or agent of a lessor who has listed personal information about a person in a residential tenancy database gives the database operator that operates the database written notice that the personal information must be —

            (a)         amended in a stated way to make it accurate, complete and unambiguous; or

            (b)         removed.

        (2)         The database operator must amend the personal information in the stated way, or remove the personal information, within 14 days of the notice being given.

        Penalty: a fine of $5 000.

82I.         Providing copy of personal information listed

        (1)         A lessor or lessor’s agent who lists personal information about a person in a residential tenancy database must, if asked in writing by the person, give the person a copy of the information within 14 days after the request is made.

        Penalty: a fine of $5 000.

        (2)         A database operator must, if asked in writing by a person whose personal information is in the residential tenancy database kept by the operator, give the person a copy of the information within 14 days after the request is made.

        Penalty: a fine of $5 000.

        (3)         If a lessor or lessor’s agent charges a fee for giving personal information under subsection (1), or a database operator charges a fee for giving personal information under subsection (2), the subsection applies only if the fee has been paid.

        (4)         A fee charged by a lessor or lessor’s agent for giving personal information under subsection (1) or by a database operator for giving personal information under subsection (2) —

            (a)         must not be excessive; and

            (b)         must not apply to lodging a request for the information.

82J.         Disputes about listings

        (1)         A person may apply to a competent court for an order under this section if personal information about the person has been listed in a residential tenancy database.

        (2)         The court may make an order under this section if it is satisfied that —

            (a)         the residential tenancy database includes personal information about the applicant that is inaccurate, incomplete, ambiguous or out-of-date; or

            (b)         the inclusion of the applicant’s name or other personal information about the applicant is unjust in the circumstances, having regard to all of the following —

                  (i)         the reason for the listing;

                  (ii)         the tenant’s involvement in any acts or omissions giving rise to the listing;

                  (iii)         any adverse consequences suffered, or likely to be suffered, by the tenant because of the listing;

                  (iv)         any other relevant matter.

        (2)         The court may order personal information about a person in a residential tenancy database to be wholly or partly removed, amended in a stated way or not listed in a residential tenancy database.

        (3)         The court must give a copy of the order to the lessor, tenant and database operator.

        (4)         If the court makes an order directing a person other than a lessor or agent to remove, amend or not list information in a residential tenancy database, the court must give a copy of the order to the person.

82K.         Keeping personal information listed

        (1)         In this section —

        national privacy principles means the principles stated in the Privacy Act 1988 (Commonwealth).

        (2)         A database operator must not keep personal information about a particular person in the operator’s residential tenancy database for longer than —

            (a)         3 years; or

            (b)         if, under the national privacy principles, the operator of the database is required to remove the personal information before the end of the 3 year period mentioned in paragraph (a) — the period ending when the information must be removed under the national privacy principles; or

            (c)         if the person —

                  (i)         was a minor as defined in section 59A(1) when the information was listed in the database; and

                  (ii)         reaches 18 years of age before the end of the 3 year period mentioned in paragraph (a),

                the period ending when the person reaches 18 years of age.

        Penalty: a fine of $5 000.

        (3)         However, a database operator may keep the person’s name in the operator’s residential tenancy database for longer than the period stated in subsection (2)(a) or (b) if —

            (a)         other personal information about the person in the database is attached to the name; and

            (b)         the other personal information is not required to be removed under subsection (2) or another law.

        (4)         This section does not limit the operation of another provision of this Part or of another law that requires the removal of the personal information.




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