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96 Obligations of insurer on being notified of injury
(1) Within 3 business days after the day an insurer receives an injury notice, the insurer must take action under the insurer's injury management program.
Maximum penalty: 10 penalty units.
(2) Within 3 business days after the day an insurer receives an injury notice, if there are reasonable grounds for the insurer to believe that the injury is a significant injury, the insurer must make contact under the insurer's injury management program with each of the following people:
(a) the injured worker;
(b) the employer (unless the employer is a self-insurer);
(c) the worker's nominated treating doctor (if appropriate and practical).
Maximum penalty: 30 penalty units.
(3) If a workplace injury results in the worker being incapacitated for work for a continuous period of longer than 7 days, within 3 business days after the day the 1st continuous period of 7 days incapacity ends, the insurer must make contact under the insurer's injury management program with each of the following people:
(a) the injured worker;
(b) the employer (unless the employer is a self-insurer);
(c) the worker's nominated treating doctor (if appropriate and practical).
Maximum penalty: 30 penalty units.
(4) An offence against this section is a strict liability offence.
(5) In this section:
"continuous period", in relation to a worker's incapacity—a period is a "continuous period"—
(a) whether or not any of the days in the period are business days; and
(b) whether or not the incapacity is total or partial or a combination of both.
"significant injury" means a workplace injury that is likely to result in the worker being incapacitated for work for a continuous period of longer than 7 days.