(1) The Information Commissioner shall consider a complaint, and shall investigate the act or practice complained of, if the act or practice may be a breach of Division 2 or 3.
(2) The Information Commissioner may decide not to investigate, or not to investigate further, an act or practice about which a complaint has been made if satisfied that:
(a) the act or practice is not a breach of Division 2 or 3;
(b) the complainant has not complained to the respondent about the act or practice;
(c) the complainant has complained to the respondent, and that the respondent:
(i) has dealt, or is dealing, adequately with the complaint; or
(ii) has not yet had an adequate opportunity to deal with the complaint;
(d) the complaint was made more than 12 months after the complainant became aware of the act or practice;
(e) the complaint is frivolous, vexatious, misconceived or lacking in substance;
(f) the act or practice is the subject of an application under another Commonwealth law, or under a State law or a Territory law, and that the subject-matter of the complaint has been, or is being, dealt with adequately under that law; or
(g) the act or practice could be made the subject of an application under another Commonwealth law, or under a State law or a Territory law, for a more appropriate remedy.