(1) An operations manual for a Part 141 operator must include the following:
(a) the operator's name (including any operating or trading name), contact details and ABN (if any);
(b) the address of:
(i) the operator's operational headquarters; and
(ii) each of the operator's training bases;
(c) a description and diagram of the operator's organisational structure showing formal reporting lines including the formal reporting lines for each of the key personnel;
(d) if the operator is a corporation--a description of the operator's corporate structure;
(e) for each of the key personnel, the following information:
(i) the qualifications and experience (if any) required by the operator for the position in addition to the qualifications and experience required under Subpart 141.D for the position;
(ii) each matter (if any) for which the holder of the position is responsible in addition to the responsibilities mentioned in Subpart 141.D for the position;
(iii) the name of the person appointed to the position;
(iv) the name of each person authorised to carry out the responsibilities of the position when the position holder:
(A) is absent from the position; or
(B) cannot carry out the responsibilities;
(v) a description of how the operator will manage the responsibilities of the position during a circumstance mentioned in subparagraph (iv);
(f) each matter (if any) for which the chief executive officer is accountable in addition to the matters mentioned in regulation 141.120;
(g) the name of each instructor appointed by the operator's head of operations to have responsibility for particular authorised Part 141 flight training;
(h) a description of the operator's program for training and assessing personnel in human factors principles and non - technical skills;
(i) details of the responsibilities of the operator's personnel (other than key personnel) under these Regulations;
(j) a description of the authorised Part 141 flight training conducted by the operator including the training plans and syllabuses for the training;
(k) a description of the procedures by which the operator conducts and manages the training, including the supervision of instructors and course participants;
(l) if the operator conducts the training in aircraft:
(i) for each registered aircraft--the kind of aircraft and its registration mark; and
(ii) for each foreign registered aircraft--the kind of aircraft and its nationality and registration marks; and
(iii) a description of any leasing or other arrangements for the supply of any turbine - engined aircraft; and
(iv) a description of the way any turbine - engined aircraft are managed and maintained, and the way continuing airworthiness of the aircraft is assured; and
(v) a description of each flight training area;
(m) if the training includes training for a flight crew licence or rating of a kind for which low - flying flight training is required--a description of how the operator will determine a suitable flight training area for the training;
(ma) a description of the operator's safety policy;
(mb) a description of how the operator will identify and address deficiencies in training outcomes of its authorised Part 141 flight training, including the operator's processes for:
(i) auditing the training; and
(ii) promoting the continual improvement of the training; and
(iii) evaluating the training outcomes from pre - flight test assessments and post - flight test feedback from flight examiners; and
(iv) regularly assessing the suitability of the operator's facilities and resources for conducting the training; and
(v) recommending changes to a process mentioned in subparagraph (i), (ii), (iii) or (iv);
(n) if the operator conducts the training in flight simulation training devices:
(ia) a description of the operator's quality system;
(i) a description of the devices used by the operator in conducting the training; and
(ii) for each device--each purpose mentioned in Part 61 that the device may be used for; and
(iii) for flight simulators and flight training devices--a description of the procedures by which the operator ensures the qualification of the simulators and devices under Part 60; and
(iv) for synthetic trainers--a description of the procedures by which the operator ensures the approval of the trainers under Civil Aviation Order 45.0; and
(v) for any other device--a description of the procedures by which the operator ensures that the device:
(A) meets the qualification standards prescribed by a legislative instrument under regulation 61.045; or
(B) is qualified (however described) by the national aviation authority of a recognised foreign State (within the meaning of regulation 61.010);
(o) a description of the way the operator manages the risk of fatigue in its personnel, including the operator's fatigue risk management system manual (if any);
(p) the facilities used by the operator for the activities;
(q) a description of any operations, other than the training, conducted by the operator;
(r) a dangerous goods manual (if any);
(s) a description of the operator's process for making changes including:
(i) identifying changes that are significant changes; and
(ii) identifying changes that are not significant changes; and
(iii) telling CASA of the changes;
(t) a description of any other matter required to be approved by CASA under these Regulations in relation to the training;
(u) a matter prescribed by a legislative instrument under regulation 141.040 for this paragraph.
(2) An operations manual for a Part 141 operator may include a list of material required for the operator's reference library.