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1997 No. 116 RETIREMENT SAVINGS ACCOUNTS REGULATIONS - REG 2.03
Giving information - reasonable efforts sufficient
2.03. An RSA provider is taken to have satisfied a requirement, under
Divisions 2.3 to 2.8, to give information to a person if:
(a) the RSA provider has sent the information to the last known address of
the person; or
(b) the RSA provider cannot give the information because the information:
(i) is unknown to the RSA provider; and
(ii) cannot be obtained by making reasonable inquiries; or
(c) as provided by regulation 2.04, the RSA does not give the information.
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